STAAH
NOVEMBER 19, 2024
Whether you’re a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. A Quick Tip: Sign up for webinars, industry newsletters, and workshops to stay ahead. Here are the top traits that define exceptional hospitality professionals and why they matter.
Hotel Owner
JUNE 7, 2024
Complete with its own outdoor spa bath, heated infinity pool, Big Green Egg BBQ, cinema room and a personalised concierge service, guests can expect a “seamless” getaway. There’s also a choice of activities arranged by the hotel, including private yoga, foraging adventures, Kombucha workshops, chocolate masterclasses and forest bathing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Smart Brief Hospitality
MARCH 10, 2024
Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Read SmartBrief , attend conferences, workshops and training sessions to enhance your knowledge and skills.
Mary Gostelow
DECEMBER 14, 2023
The entire floor shares a workshop lounge, with activities for the kids. Staff on the family floor have combined concierge and childcare training. These are themed, as forest room, castle room, treehouse room, airship room, harbour room and soon. The kid’s bed is therefore in the treehouse, or airship, or in a boat, and so on.
Mary Gostelow
AUGUST 12, 2023
Now the emergence of concierge services entirely committed to sleep, special doze-inducing spa programmes and even forty wink-focused workshops at some of the most sought-after addresses are showing a new way forward. Dreamy, right? Sonia Cheng understands the importance of sleeping well.
Revenue Hub
OCTOBER 31, 2023
In this reimagined scenario, the hotel takes on multiple roles for the guest: it becomes a caretaker, a comfort provider, and a concierge, all rolled into one. Organize social events, workshops, or community service activities where guests can meet and interact. Local Immersion : Modern travelers often seek authentic experiences.
Revenue Hub
AUGUST 27, 2024
Here is a list of issues from the pre-training planning meetings we have with our clients before we conduct our staff training workshops. Now, implementing a successful program for upselling at registration requires not only training but also other considerations of leadership. What is the rate strategy?
Expert insights. Personalized for you.
86 
Let's personalize your content