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Adopt a Front Desk Upsell Program That Outperforms Prearrival Email

Revenue Hub

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date For one, whatever upselling revenue they produce is a plus, especially since it is automatically generated. Also, pre-arrival emails tee-up a conversation-starting question that a well-trained receptionist can use to open the door.

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Q&A: HFTP’s Frank Wolfe on technological innovation in the hospitality industry

Smart Brief Hospitality

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. The age-old processes of proper research, vetting, planning and training are still key to success, no matter what age we are in.

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HONG KONG TIME

Mary Gostelow

The entire floor shares a workshop lounge, with activities for the kids. Staff on the family floor have combined concierge and childcare training. These are themed, as forest room, castle room, treehouse room, airship room, harbour room and soon. The post HONG KONG TIME appeared first on Girlahead Global.

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Transforming the Hotel Guest Experience in the Experience Economy

Revenue Hub

In this reimagined scenario, the hotel takes on multiple roles for the guest: it becomes a caretaker, a comfort provider, and a concierge, all rolled into one. Organize social events, workshops, or community service activities where guests can meet and interact. Local Immersion : Modern travelers often seek authentic experiences.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

Many hotels invest in employee development, providing training programs, workshops and opportunities for internal promotions. Building a career at the finest hotels in the region requires education, training and experience.

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Find your passion: Sharjah tourism careers

Les Roches

Employees in the Sharjah tourism sector are trained to deliver the most personalized and memorable experiences to visitors Opportunities for career growth: tourism in Sharjah is experiencing rapid growth, creating numerous opportunities for career advancement and professional development.

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What are good customer service skills?

Les Roches

So enhancing your product knowledge and expertise with regular training and development will contribute to your professionalism and customer service skills. Fortunately, you’ll have many opportunities to do so throughout your career with training, education and professional development.