InnQuest

SEPTEMBER 12, 2023

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Preventive maintenance schedules and swift repairs are essential to prevent service disruptions and ensure guest safety. Use revenue management systems and data analytics to optimize room rates, occupancy and revenue.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

JANUARY 29, 2025

Immersive experiences : Virtual concierges and augmented reality tours are turning ordinary stays into extraordinary adventures. " AI-Powered Chatbots and Virtual Concierges 24/7 guest assistance Multilingual support : This feature allows for instant translation for all guests. Guests become their own keys - isn't that neat?

Concierge 145

Concierge Training Pricing Book 145

Modern Restaurant Management

MAY 18, 2022

Concierge services. Other caregiver benefits include maternity, adoption, and scheduling flexibility. The goal should be how to make plans more efficient. The best opportunities for consideration are: Funding mechanisms. Alternative stop loss arrangements. Prescription drug contracts. More Benefit Options, More Services.

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Concierge Budgeting Scheduling Article 212

Revenue Hub

NOVEMBER 23, 2023

And similarly, at the end of the stay, travellers are often in a hurry, with tight schedules to meet for their return flight or train, and certainly don’t want to waste time queuing to check out. Engage a virtual concierge Waiting at the front desk doesn’t only happen at the time of arrival and departure. What’s the solution?

Concierge 99

Concierge Book Information Article 99

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Assistant hotel manager.

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Maintenance Concierge Front of House Budgeting 72

Revenue Hub

JUNE 29, 2023

Virtual assistants, digital assistants, virtual concierges, conversational bots, and AI chatbots are all different names for chatbots. Companies use bots to take orders, offer product suggestions, provide customer support, schedule meetings, and do other specific jobs. It serves as an automated chat or conversational interface.

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Concierge Article Information Book 98

STAAH

MARCH 24, 2025

Alexa has also been offered as a virtual concierge for short-term rentals, been used to provide flight updates at Heathrow Airport and, more than half a decade ago, Alexa could be used to schedule Uber or Lyft rides. Kayak also launched a voice product with Alexa in 2016 with search functionality.

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Book Concierge Blog Scheduling 52

Hotelogix

FEBRUARY 28, 2025

A personal touch, like a handwritten welcome note or a friendly concierge who remembers past visits, makes all the difference. Housekeeping schedules can be optimized, maintenance needs predicted before issues arise, and guest requests handled instantly. No one wants to feel like they’re being marketed to by an algorithm.

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Concierge Guest Services Book Demo 130

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

AUGUST 26, 2024

Amenities and Services: Highlight the hotel's amenities and services, such as the spa, gym, pool, restaurants, and concierge services. If you need recommendations or assistance planning your visit, our concierge team is here to help. Schedule a Demo with our Experts Dial [front desk number] from your room phone.

Information 100

Information Concierge Reservations Communication 100

Hotel Business

APRIL 1, 2024

Located close to the Cancun hotel zone and adjacent to Dreams Grand Island, which is scheduled to open later this year, the high-rise resort features modern suites ranging from 570 sq. We’re thrilled to see the brand promise of flexibility over formality come to life for the first time with the opening of Hyatt Vivid Grand Island in Cancun.”

Concierge 64

Concierge Scheduling Marketing 64

SiteMinder

JULY 10, 2024

Key features include AI Concierge, AI Reservation Manager, and AI Receptionist, which handle tasks like check-ins, reservations, and guest inquiries in over 100 languages, ensuring 24/7 support and zero errors. She learns from every interaction so is constantly improving the knowledge and service she can impart.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Revenue Hub

JUNE 4, 2024

One key tactic is to offer flexible booking options, considering that business travelers often have changing schedules. Understanding the importance of convenience and speed for these guests, hotels offer personalized service, quick check-ins/check-outs, and 24/7 concierge services.

Travel and Tourism 109

Travel and Tourism Article Catering Concierge 109

Serviced Apartments

NOVEMBER 17, 2023

In the latter half of 2024, two additional locations in Bangkok and Tokyo are scheduled to launch. The 244-room YOTEL Tokyo is set to include the brand’s robotic concierge, a 24/7 fitness centre, a Grab & Go station and meeting space. YOTEL Bangkok will open in Cloud 11 – ground-up, mixed-use development with a rooftop park.

Concierge 59

Concierge Scheduling 59

Serviced Apartments

DECEMBER 14, 2023

US: Residential hospitality company Locale has this month broken ground on its latest aparthotel The Dylin in Madison, Wisconsin, with a scheduled launch for late 2024. Guests will be supported with 24/7 concierge services. Additional amenities include on-site parking, meeting spaces, and a fitness centre.

Concierge 52

Concierge Scheduling 52

Hotelogix

NOVEMBER 12, 2023

It is a good idea to have a concierge, or at least specialized staff, who can provide recommendations to guests on places to dine, areas that they might want to visit, and interesting things they could do in the city. There is a report scheduler that can be configured to send reports to the management automatically if needed.

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Reservations Book Information Concierge 130

Hotel Business

JUNE 21, 2023

Gateway backup to the cloud: Back up the gateway flash file system securely to the cloud on a regular schedule or as required. Gateway status: View the current connectivity status, firmware version and feature licensing for each gateway in the fleet.

Concierge 59

Concierge Property Management Scheduling Marketing 59

Serviced Apartments

FEBRUARY 24, 2023

The team, together with its joint venture partners Sagamore Ventures and the Urban Investment Group within Goldman Sachs Asset Management (Goldman Sachs), is scheduled to open the hotel in Summer 2023. The Baltimore Peninsula development team, led by MAG Partners, MacFarlane Partners, and Method Co. and Method Studios, Method Co.’s

Concierge 52

Concierge Scheduling 52

Mary Gostelow

SEPTEMBER 5, 2023

The latter sees three days of one-to-one pre-scheduled 20-minute meetings. Adriana Sladovnikova, for instance, is the Bratislava-based Founder and Owner of Faveo Concierge. Luxury Bloc is social business. Suppliers stay put. Buyers move around. They handle big money.

Concierge 52

Concierge Scheduling Book 52

Mary Gostelow

AUGUST 12, 2023

Now the emergence of concierge services entirely committed to sleep, special doze-inducing spa programmes and even forty wink-focused workshops at some of the most sought-after addresses are showing a new way forward. Together with a decent mattress, they work magic erasing the nasty sleep debt.

Workshop 52

Workshop Concierge Scheduling 52

eZee Absolute

AUGUST 29, 2023

Efficient inventory management, staff scheduling, housekeeping coordination, in-room entertainment systems, smart room controls(Like Alexa), and digital concierge services(KIOSK) are some that help enhance guest comfort and engagement. You can schedule housekeeping services based on guest arrivals, departures, and special requests.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Hotel staff can schedule maintenance tasks more effectively, conveniently and economically by accurately anticipating equipment failures or maintenance requirements. Here’s everything you need to know and more.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Larry Mogelonsky

MARCH 4, 2024

Building on the first point, the platform must act as a one-stop shop , showcasing every service befitting an ultraluxury hotel, from booking spa treatments, accessing the pillow menu, viewing menus and calling up a bellhop to arranging for event tickets, bringing flowers to the room and scheduling a babysitter.

Concierge 100

Concierge Back of House Events Scheduling 100

SiteMinder

AUGUST 1, 2024

USP : modern design with locally sourced art, cosy and comfortable rooms, a focus on local experiences (restaurant recommendations, hidden gems), and personalised concierge services. Operational plan Management structure : [owner], [general manager], [head chef], [concierge], with clear roles and responsibilities.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Revenue Hub

OCTOBER 17, 2023

In 2023, they rolled out their proprietary AI-driven concierge system, named “Aria.” Tailoring to Local Events: Highland Manor in Edinburgh, with its proximity to the annual Fringe Festival venues, closely monitors event schedules.

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Pricing Book Events Catering 106

Les Roches

SEPTEMBER 25, 2024

Work-life balance: while the hospitality industry is known for demanding work schedules, many hotels in Abu Dhabi strive to maintain a healthy work-life balance for their employees. Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

SiteMinder

OCTOBER 11, 2022

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Reservations agent. Hotel manager (or front of house manager).

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Front of House Maintenance Housekeeping Back of House 59

Hotel Business

MAY 15, 2023

As a result, many hotel employees—from concierges to cleaners—suddenly have access to an array of perks and benefits which were once reserved for office workers at financial services and technology companies.

Training 59

Training Concierge Scheduling Reservations 59

eZee Absolute

DECEMBER 23, 2024

From contactless check-ins to automated housekeeping schedules, operational efficiency will be the name of the game. AI for Guest Delight AI is no longer science fictionits the concierge you never knew you needed. Hoteliers can target these guests by creating packages that balance work-friendly amenities with rejuvenating experiences.

Travel and Tourism 59

Travel and Tourism Pricing Book Concierge 59

Hotel Owner

MARCH 11, 2024

Mandarin Oriental Hotel Group has appointed a team of hospitality experts with years of experience to oversee the launch and operation of Mandarin Oriental Mayfair, London scheduled to open in Spring 2024. Sitting on historic Hanover Square, Mandarin Oriental Mayfair comprises 50 guestrooms and 77 private residences.

Concierge 52

Concierge Resort Management Scheduling 52

Hotel Owner

JULY 15, 2024

Additionally, the rise of remote work and flexible schedules has made it easier for pet owners to travel with their animals. This could include welcome treats, a pet concierge service to assist with pet-related needs, and partnerships with local pet grooming or walking services.

Catering 52

Catering Concierge Guest Satisfaction Training 52

Les Roches

JULY 5, 2024

Construction phase: best practices and oversight Project managers oversee subcontractors and suppliers to keep the development on schedule and within budget as well as for quality, safety and adherence to regulatory requirements.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Les Roches

JULY 11, 2023

General manager hotel : liaising with other staff members and overseeing a hotel’s general day-to-day activities are just some of the tasks you’ll complete as a general hotel manager Boutique hotel manager: like a general hotel manager, boutique hotel managers oversee the day-to-day operations of smaller-scale hotels Director of business operations: (..)

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Maintenance Communication Concierge Housekeeping 40

Les Roches

DECEMBER 16, 2022

For example, when the guest has made a booking, our personal concierge can reach out and ask for their flight details. Big thanks to Joost for taking time out from his hectic opening schedule to share his journey and insight. By knowing these, we can find out what time they arrive and from where.

Concierge 52

Concierge Book Scheduling Communication 52

Les Roches

JULY 3, 2024

Here are common routes into the industry: Front desk receptionist: welcomes guests, handles check-ins and assists with inquiries Housekeeping staff: maintains cleanliness of rooms and public areas Food and beverage server: takes orders and serves guests in hotel dining areas Concierge: a major part of the hospitality experience, assists guests with (..)

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JULY 9, 2024

Mobile check-ins, digital concierge services and keyless entry systems have become commonplace, offering guests convenience and flexibility. From booking platforms to smart room controls, hotels are using technology to improve efficiency, personalize services and streamline operations.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52