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Resorts World Las Vegas enhances digital concierge with generative AI

Hotel Business

Amelia, an enterprise AI agent software company, and Resorts World Las Vegas have partnered to enhance the resort’s digital concierge, RED, with generative AI capabilities in the near future via the Amelia Answers platform.

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Karisma Hotels & Resorts Launches Autism Concierge

Hospitality Net

This week, Karisma Hotels & Resorts, in partnership with Autism Double-Checked, is pleased to announce the introduction of the world’s first-ever Autism Concierge. providing a dedicated contact for all autism-related questions and serving as an extension of the Autism Double-Checked comprehensive three-part training program.

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Mattress Concierge CEO Robert E. Richards passes away

Hotel Business

Richards , 51, owner/managing director of Mattress Concierge , a supplier of mattresses and sleep products to independent luxury properties and boutique hotels, has died Richards joined the company in 2017 as a sales representative. The post Mattress Concierge CEO Robert E. Richards passes away appeared first on hotelbusiness.com.

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Nicholas Untermann named Resort Manager of Terranea Resort

eHotelier

Terranea Resort – a luxury 102-acre oceanfront resort on the Palos Verdes Peninsula – has been named Nicholas Untermann's resort manager. He will assist with employee training and coaching, as well as supervise experiential activities throughout the resort, including ocean, land, and art adventures.

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Regent Hotels & Resorts brand returns to the U.S.

Hotel Business

The Regent Hotels & Resorts brand has returned to the U.S. Part of IHG Hotels & Resorts ’ luxury and lifestyle portfolio, the hotel is the brand’s first flagship property within the Americas. The design direction was led by Chantell Walsh of Strategic Hotels & Resorts , alongside design firms AvroKO and Wimberly Interiors.

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IHG Hotels & Resorts Announces the Opening of the InterContinental San Antonio Riverwalk

Hospitality Net

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces the opening of the InterContinental San Antonio Riverwalk.

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Sonesta Introduces Hybrid Concierge, a Digital Meeting Planning Service

Technology: Lodging Magazine

NEWTON, Massachusetts—Sonesta International Hotels Corporation (Sonesta) announced enhancements to its meeting and events offerings with the introduction of a digital meeting planning service, Hybrid Concierge, and an expanded partnership with Cvent to offer planners access to book small meetings on demand using the Cvent Instant Book platform.