This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
IRIS, a global leader in digital F&B, guest directory, and concierge solutions for hotels, is thrilled to announce that The Westin Resort Nusa Dua, Bali.
LancashiresPark Hall Resort & Spahas become the first UK hotel to adopt an AI Concierge that talks to guests over the phone and via WhatsApp. Designedby UK companyInntelo AI, the AI Concierge works alongside hotel teams to enhance guest experiences and streamline daily operations.
With 332 exquisitely furnished rooms and suites, Crockfords Las Vegas is a hotel within a hotel; its a member of Hiltons LXR Hotels & Resorts collection, sharing the Resorts World Las Vegas campus alongside the Las Vegas Hilton at Resorts World and Conrad Las Vegas at Resorts World, altogether totaling 66 floors and over 3,500 hotel keys.
Terranea Resort – a luxury 102-acre oceanfront resort on the Palos Verdes Peninsula – has been named Nicholas Untermann's resort manager. He will assist with employee training and coaching, as well as supervise experiential activities throughout the resort, including ocean, land, and art adventures.
This week, Karisma Hotels & Resorts, in partnership with Autism Double-Checked, is pleased to announce the introduction of the world’s first-ever Autism Concierge. providing a dedicated contact for all autism-related questions and serving as an extension of the Autism Double-Checked comprehensive three-part training program.
An affiliate managed by Range Equity Management LP , Lodging Capital Partners and funds managed by Oaktree Capital Management LP originated a $99 million loan secured by the 254-key Viewline Resort and 158-key Wildwood Hotel located mid-mountain in Snowmass, CO. of combined special event space at the resort and adjacent Viewline Event Center.
This April, Executive Chef, Eran Tibi, will be switching London for the Caribbean as he returns to Four Seasons Resort and Residences Anguilla for a five-night pop-up in collaboration with the hotels Executive Chef, Emmanuel Calderon.
NB: This is an article from Book4Time Subscribe to our weekly newsletter and stay up to date By leveraging unique strategies, hotels and resorts can maximize revenue across multiple touchpoints without resorting to discounting, which can damage brand reputation and reduce profits.
Amelia, an enterprise AI agent software company, and Resorts World Las Vegas have partnered to enhance the resort’s digital concierge, RED, with generative AI capabilities in the near future via the Amelia Answers platform.
It is not that we expect them to use it, but rather, a reminder that this is time for themselves, So, how would you classify the resort? For example, we provide a pillow concierge service. This classification is really up to our guests. Certainly, well-being is a critical component of our offering.
InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces the opening of the InterContinental San Antonio Riverwalk.
The Regent Hotels & Resorts brand has returned to the U.S. Part of IHG Hotels & Resorts ’ luxury and lifestyle portfolio, the hotel is the brand’s first flagship property within the Americas. The design direction was led by Chantell Walsh of Strategic Hotels & Resorts , alongside design firms AvroKO and Wimberly Interiors.
Lucia, and idyllically situated between two award-winning golf courses, and a stunning white sand beach, Cas en Bas Beach Resort will provide a secluded, elevated luxury escape. Cas en Bas Beach Resort will truly represent the Destination by Hyatt brand, embodying the spirit of St. Nestled on the northern tip of St. Currently in St.
IRIS, a global leader in digital F&B, guest directory, and concierge solutions for hotels, is thrilled to announce that The Westin Resort Nusa Dua, Bali has achieved record growth in guest orders and a 30% increase in average guest spend after implementing their mobile ordering and e-compendium platform, outperforming traditional in-person orders.
InterContinental Hotels and Resorts, the world’s first and largest international luxury hotel brand, is relaunching its brand across its 215 luxury hotels. As part of IHG Hotels and Resorts’ luxury and lifestyle portfolio, InterContinental is set to reimagine the luxury travel experience.
Noble House Hotels and Resorts - a collection of luxury hotels and resorts - proudly announces the completion of an extensive revitalization of Teton Mountain Lodge & Spa, located in Teton Village, Wyoming.
Portugal: Luxury hotel and resort brand Martinhal Family Hotels & Resorts will open a property in Lisbon this May, featuring branded hotel residences and serviced apartments. Martinhal Family Hotels & Resorts opened its first resort in 2010.
NEWTON, Massachusetts—Sonesta International Hotels Corporation (Sonesta) announced enhancements to its meeting and events offerings with the introduction of a digital meeting planning service, Hybrid Concierge, and an expanded partnership with Cvent to offer planners access to book small meetings on demand using the Cvent Instant Book platform.
Located just northeast of Kekaha Kai State Park on Hawaiis Big Island, Four Seasons Resort Hualalai takes the No. The resort impresses its guests with its Hualalai Spa, which features treatments with island twists, as well as eight unique swimming spots. 1 spot in the Best Hotels in the USA ranking. Landing at No. Lucias Jade Mountain.
In the meantime, a dedicated eCommerce platform for hotels and resorts, LiBi, launched earlier this year. AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. Programmed to answer frequently asked questions, chatbots can also collect enquiries from potential and in-house guests.
Louis Downtown, a Hilton Hotel , operated by HEI Hotels & Resorts. Now complete, the hotel offers 195 rooms, a lobby lounge, coworking spaces, a bar and restaurant, and a fitness centre. Our welcoming accommodations, inventive food and beverage and bespoke concierge services are sure to make every visit a dream.”
The Four Seasons Resort Whistler has effectively leveraged AI to adapt its pricing strategy, resulting in a remarkable 28% increase in off-peak revenue in 2025, up from 22% in 2024. Experience-Based Dynamic Pricing Six Senses Resorts AI platform adjusts rates based on predicted guest satisfaction metrics.
A first floor lounge, full time concierge, valet, and pet friendly offerings such as a dedicated dog park, pet spa and garden will also be available. Amenities at Rosewood Residences Turtle Creek will include a rooftop infinity pool and lounge, a landscaped garden, a fitness centre, library, and private dining room spaces.
The Santo Collection includes: Santo Pure (originally Santo Maris), an existing five-star boutique resort; Santo Mine, a new five-star 37-suite luxury resort; and The Villas by Santo Collection, comprising two new independent four-bedroom luxury villas which can be combined.
From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.
The Westin Riverfront Resort & Spa Avon, Vail Valley has launched an extensive renovation called "The Next Chapter" that will be completed by Winter 2024 - including a guestroom refresh, the creation of a new Adventure Center with activity concierge and the Vail Valley’s first rooftop bar.
It’s the property-level team members who are charged with making the guests feel at home and acting as concierges to provide a quality stay. In the hotel industry, guest and employee experiences go hand in hand. The employee experience has changed over the years. No longer does a pizza party work as an employee engagement tool.
LAS VEGAS, Nevada—Over a year ago, The Venetian Resort Las Vegas embarked on a billion-dollar reinvestment strategy that will impact the guest experience. The latest renovation is the transformation of the guest arrival experience to The Venetian Resort. Patrick Nichols, president and CEO of The Venetian Resort Las Vegas.
Crescent Hotels & Resorts has added The Josie Hotel, Autograph Collection to its Latitudes: Lifestyles by Crescent portfolio. The ski-in/ski-out boutique hotel is located at the base of the independent RED Mountain Resort in Rossland, British Columbia, Canada. The hotel is also equipped with more than 8,000 sq.
The meetings at BOUTIQUE by Private Luxury Events were held at Anantara Villa Padierna Palace Benahavia Marbella Resort. When GirlAhead first knew it, it was Ritz-Carlton, and then it became Villa Padierna Palace Hotel. Anantara came in, in 2019, and the brand and its on-site manager have turned it around marvellously. It’s all there.
InterContinental Hotels and Resorts, part of IHG Hotels and Resorts, is relaunching its brand across 215 luxury hotels worldwide. Initiatives include scientifically-backed food and beverage programs to combat travel fatigue, access to the Timeshifter jet lag app, and the creation of Concierge Galleries in hotel lobbies.
CoralTree Hospitality has been awarded management of The Islands of Islamorada resort in Islamorada, FL. The Islands of Islamorada is an impressive addition to our growing collection of hotels, resorts and residential properties,” said Tom Luersen, president, CoralTree Hospitality.
Rentyl Resorts has collaborated with DaVinci Hospitality Group and Ferrari Group to brand and manage a new boutique hotel at 2814 Collins Ave. This venture aligns perfectly with our goal of providing a unique Miami Beach experience at a vibrant condo-hotel,” said Nicholas Falcone, CEO, Rentyl Resorts. in Miami Beach.
CoralTree Hospitality has launched the CoralTree Residence Collection , a portfolio of residential resorts and vacation rentals which includes more than 1,100 residences and 26 homeowner associations under management from Hawaii to Colorado. “We
The Sunseeker Resort Charlotte Harbor has debuted a first look of the well-appointed, contemporary guestrooms and suites. The resort, opening its doors later this year, is now accepting reservations. Complete with touches of coastal luxury, Sunseeker Resort will have 785 guestrooms including 189 top-tier, signature Sunsuites.
The newest resort in Hyatt’s Inclusive Collection marks the continued growth of Hyatt’s brand footprint in Mexico with additional openings to follow later this year. The post Hyatt’s Vivid brand debuts with Cancun resort appeared first on hotelbusiness.com. to more than 3,000 sq. and Ennea Beach Club. and Ennea Beach Club.
And this could be due to many misconceptions about the practical applications of AI in resorts and casinos. While there may be a significant increase in AI support over the next decade (concierges, room service delivery, cleaning), it can never replace your human staff. What AI can do is reduce the manual workload on your staff.
NB: This is an article from Americas Great Resorts Subscribe to our weekly newsletter and stay up to date This article provides a comprehensive overview of effective email marketing strategies tailored for hotels, helping you leverage this tool to its fullest potential. Social Media Promotion Promote your email list on social media platforms.
He has held roles in concierge, guest relations, bar and restaurant management, and more. Notable positions in his career include front office manager at Shangri-La Dubai, director of front office operations at The Mangrove Sanya in China, and director of rooms at the Sea View Resort in Thailand.
Teams of professionals like spa directors, wellness concierges, fitness instructors, and a variety of other professionals are injecting wellness into as many aspects of the guest experience as possible. Resorts devoted to wellness are also popping up and growing in popularity.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content