Remove Concierge Remove Reservations Remove Service Management
article thumbnail

How Hotel POS (Point of Sale) System Can Transform Your Guest Experience

Hotelogix

With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction. Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more.

article thumbnail

Exploring the world of guest services: from definitions to job descriptions

Les Roches

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. ” US Foods Scholars. Hometown: Bear Creek, N.C.

Book 118
article thumbnail

The top hotels in Dubai to work in

Les Roches

Strong leadership, strategic planning and business acumen are essential for this role Front office manager: supervises the front-of-house staff, ensuring efficient check-in and check-out processes, handling guest inquiries and maintaining a welcoming atmosphere.