Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. So, it is important for the hotels to use right property management software. Handling these queries manually can lead to overbookings.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Hotelogix

NOVEMBER 12, 2023

Business travellers around the world are planning trips and making reservations constantly. Corporate hotel reservations can, therefore, ensure business throughout the year. It is the perfect time for hotel properties like yours to target these corporate guests and focus aspects like hotel booking for corporate.

Reservations 130

Reservations Book Information Concierge 130

Hotelogix

AUGUST 26, 2024

Amenities and Services: Highlight the hotel's amenities and services, such as the spa, gym, pool, restaurants, and concierge services. If you need recommendations or assistance planning your visit, our concierge team is here to help. Dial [front desk number] from your room phone.

Information 100

Information Concierge Reservations Communication 100

SiteMinder

JULY 10, 2024

This includes guest communication, revenue management, reservation management, personalisation, dynamic pricing adjustment, and many more. It focuses on enhancing guest communication through generative AI agents that manage reservations, provide personalised guest interactions, and streamline hotel operations.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

SiteMinder

SEPTEMBER 12, 2024

“We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property. All tasks are integrated between our website, booking page, and property management system - effective handling of booking channels, thereby increasing revenue, and most importantly, improving our customer experience.”

Book 97

Book Communication Pricing Property Management 97

Hotelogix

FEBRUARY 28, 2025

Market Insight: According to Straits Research , the global hotel management software market was valued at $3.43 Why hotels are shifting to cloud-based PMS (Property Management Systems) : ✔ Real-time data access: Instantly update reservations, room availability, and guest preferences.

Concierge 130

Concierge Guest Services Book Demo 130

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Effective inventory management systems and supply chain partnerships also help streamline procurement processes, minimise waste, and ensure cost-effectiveness.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

eZee Absolute

SEPTEMBER 5, 2024

A well-crafted booking engine not only simplifies the reservation process for the guests but also gives you control over your bookings, rates, and guest experience. Your booking engine should be intuitive, with clear navigation and minimal steps to finalize a reservation. But here’s the good news, it doesn’t have to be this way.

Book 52

Book Concierge Reservations Guest Satisfaction 52

Hotelogix

OCTOBER 18, 2023

Integration Capabilities: Many POS systems can be integrated with other hotel management systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) platforms. Real-Time Updates: POS systems provide real-time updates on reservations, room availability, and transactions.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. With InnQuest hotel management software , you can automate every management-related task, including smart guest profiling and seamless reservation management. Here’s everything you need to know and more.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

SiteMinder

APRIL 11, 2024

How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. As a result, we have been able to increase both our ADR and occupancy rates.”

Book 98

Book Pricing Marketing Information 98

Hotel Business

FEBRUARY 15, 2023

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. The industry’s response to this immense pivot in video and content service demand has been uneven.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

eZee Absolute

AUGUST 29, 2023

From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest. One such software your property needs is a cloud-based Property Management System (PMS). Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

OCTOBER 11, 2022

Reservations agent. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

MAY 6, 2024

Think Reservations Focus on independent hotels: Caters to the needs of independent properties with features for managing reservations and guest communication. Concierge service integration: Offer guests the ability to book spa appointments, dining reservations, and other amenities directly through the booking engine.

Book 52

Book Catering Reservations Information 52

Les Roches

AUGUST 10, 2023

There are plenty of opportunities to develop your career in a wide range of roles, including: Concierge: provides guests with information about the hotel and local amenities, assists with bookings and arranging services Housekeeping supervisor : oversees the cleaning and maintenance of the hotel Front desk agent: takes reservations, handles guest check-ins, (..)

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

eZee Absolute

NOVEMBER 16, 2022

The most important one is its integration with your property management system through which it works in sync with your overall hotel data. Along with the instant reservation for walk-in guests, it successfully serves guests who have pre-booked through the hotel or any OTA website. Acquire a modernized look.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

Hotel Business

AUGUST 10, 2023

Guest Portal gives guests a personalized, self-service interface for easy exploration and booking of property experiences and management of their itineraries. This employee-facing product empowers front desk, concierge and call center employees to book experiences and manage itineraries on behalf of guests.

Guest Services 52

Guest Services Book Reservations Concierge 52