Hotelogix

AUGUST 26, 2024

Amenities and Services: Highlight the hotel's amenities and services, such as the spa, gym, pool, restaurants, and concierge services. If you need recommendations or assistance planning your visit, our concierge team is here to help. Dial [front desk number] from your room phone.

Information 100

Information Concierge Reservations Communication 100

Hotel Business

DECEMBER 15, 2022

Virdee , which delivers digital check-in and virtual concierge services to the lodging industry, has integrated with Cloudbeds , an all-in-one lodging operations platform, that will provide hoteliers and hosts with an efficient end-to-end solution for providing contactless guest experiences, the company reports.

Concierge 98

Concierge Property Management Book Back of House 98

InnQuest

SEPTEMBER 12, 2023

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

JULY 4, 2024

This empowerment extends to other areas, such as room service orders, concierge services, and feedback mechanisms, all of which can be managed via mobile apps.

POS Systems 83

POS Systems Concierge Article Book 83

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotel Business

JUNE 21, 2023

has released the next generation of its Nomadix Cloud platform, giving partners and property managers more visibility and management capabilities for their Nomadix solutions. Nomadix Inc​.

Concierge 59

Concierge Property Management Scheduling Marketing 59

InnQuest

JANUARY 23, 2023

A dedicated mobile app can enable express check-ins, keyless entries, and on-demand concierge services. Here are five tips to boost bookings all year long appeared first on Hotel property management software, PMS software | innQuest Software. Learn more about us here. The post Low on Direct Bookings?

Book 218

Book Reservations Concierge Blog 218

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business.

Property Management 221

Property Management Communication Book Information 221

InnQuest

OCTOBER 17, 2023

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Presentation 130

eZee Absolute

SEPTEMBER 5, 2024

Plus, integration with your property management system (PMS) keeps your inventory accurate and prevents double bookings, ensuring a smooth reservation process. Additionally, with today’s advanced chatbots, you can offer 24/7 personalized assistance, providing recommendations and handling common inquiries- just like a virtual concierge.

Book 52

Book Concierge Reservations Guest Satisfaction 52

Serviced Apartments

APRIL 11, 2023

Locale will handle property management, marketing, and guest services. The aparthotel also features fully equipped kitchens, in-unit washers and dryers, a 24-hour virtual concierge service and keyless self-check-in technology.

Concierge 52

Concierge Guest Services Property Management Marketing 52

SiteMinder

JULY 10, 2024

– to provide a comprehensive solution that includes property management, channel management, booking engines, reviews management, and more. It focuses on enhancing guest communication through generative AI agents that manage reservations, provide personalised guest interactions, and streamline hotel operations.

Guest Satisfaction 91

Guest Satisfaction Pricing Concierge Communication 91

Serviced Apartments

MAY 30, 2023

Millennium Talia Residences will be Deyaar’s second property in Al Furjan after Amalia Residences. It also marks Deyaar’s fourth property managed by Millennium Hotels & Resorts. Other properties include Millennium Atria Business Bay, Millennium Mont Rose at Dubai Science Park, and Millennium Al Barsha.

Concierge 52

Concierge Housekeeping Pricing Property Management 52

SiteMinder

SEPTEMBER 12, 2024

We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property. All tasks are integrated between our website, booking page, and property management system - effective handling of booking channels, thereby increasing revenue, and most importantly, improving our customer experience.”

Book 52

Book Communication Pricing Property Management 52

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Effective inventory management systems and supply chain partnerships also help streamline procurement processes, minimise waste, and ensure cost-effectiveness.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Hotel Business

SEPTEMBER 28, 2023

In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. While every property will be unique, each is professionally managed by thoroughly vetted property management companies to enjoy a quality experience.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Hotelogix

NOVEMBER 12, 2023

It is a good idea to have a concierge, or at least specialized staff, who can provide recommendations to guests on places to dine, areas that they might want to visit, and interesting things they could do in the city. Simplifying this process will give them a better impression of their experience.

Reservations 130

Reservations Book Information Concierge 130

InnQuest

MARCH 1, 2023

Offer guests greater power over their visit Self-service alternatives like digital check-in, cellular concierge solution, and self-checkout allow visitors to serve themselves instead of standing in line. Use chatbots, virtual directories, or FAQs to give speedy answers to frequently asked questions.

Communication 219

Communication Reservations Book Information 219

Hotelogix

OCTOBER 18, 2023

Integration Capabilities: Many POS systems can be integrated with other hotel management systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) platforms. They are ideal for quick check-ins, room service orders, and concierge services in smaller establishments.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Hotel Business

FEBRUARY 15, 2023

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. The industry’s response to this immense pivot in video and content service demand has been uneven.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

Revenue Hub

AUGUST 1, 2023

It’s particularly cheap and simple to do if your property management system has a built-in website feature. Or, in the words of my Cloudbeds onboarding lead colleague Gabriel Fernandes Catanese : “every concierge is a cast member”. The resort’s website is like stepping into an adventure.

Concierge 91

Concierge Guest Services Article Book 91

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotel Business

AUGUST 10, 2023

Guest Portal also adds a social aspect for guests to build and assign reservations to fellow travelers and a digital resource library for easy access to assets like property maps, brochures and waiver forms. Guest Services includes Guest Portal’s key functionality.

Guest Services 52

Guest Services Book Reservations Concierge 52

SiteMinder

NOVEMBER 22, 2023

All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Marriott has Mario welcoming guests, Hilton has Connie the concierge, and InterContinental has Dash transporting items between guests and staff. Property management A.I

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. The post The Impact of AI on the Hospitality Industry appeared first on Hotel property management software, PMS software | innQuest Software. Are you curious about the latest trends and impact of AI in the hospitality industry?

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

SiteMinder

APRIL 11, 2024

How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. Include images of the personalised guest services and amenities.

Book 98

Book Pricing Marketing Information 98

SiteMinder

AUGUST 1, 2024

Here are some key area you may want to mention: Property management systems (PMS): What PMS are you using to manage bookings, guest information, room inventory, and financial transactions? Operational plan Management structure : [owner], [general manager], [head chef], [concierge], with clear roles and responsibilities.

Travel and Tourism 52

Travel and Tourism Competitive Analysis Pricing Budgeting 52

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

SiteMinder

MAY 6, 2024

Booking engine comparison: 5 must-have features The sign of an excellent booking system for your hotel is built on the cornerstones of these five crucial elements: Property management system integration A good booking engine fits perfectly with your property management system. No mix-ups, no extra hassle.

Book 52

Book Catering Reservations Information 52

SiteMinder

OCTOBER 10, 2024

The CTM platform you choose should be capable of integrating seamlessly into your current hotel tech stack to ensure the tool can work with all your other systems, from your property management system ( PMS ) to your payment processor.

Book 52

Book Catering Budgeting Concierge 52

Les Roches

AUGUST 10, 2023

What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 9, 2024

Mobile check-ins, digital concierge services and keyless entry systems have become commonplace, offering guests convenience and flexibility. Familiarity with property management systems, online booking platforms and revenue management software is also seen as a prerequisite.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

eZee Absolute

NOVEMBER 16, 2022

The most important one is its integration with your property management system through which it works in sync with your overall hotel data. Even if you have a dedicated concierge, a guest would want to check-in at the earliest. So if your hotel is stuck in managing the waiting lines, then the kiosk is your way out.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Reservations agent.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Xotels Hotel Revenue Management

JULY 26, 2024

Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. There are so many tools available now that can help you streamline operations, from property management systems to revenue management software.

Book 59

Book Pricing Marketing Events 59