Boutique Hotel News

MARCH 24, 2023

An online concierge, which was developed with the Viennese startup Staymate, is available to all guests. Staff are also located on property. Managing director of URBANAUTS, Theresia Kohlmayr, said: “[We] see ourselves as discreet travel partners. The studios come equipped with a small kitchen.

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Concierge Property Management 130

InnQuest

JANUARY 23, 2023

A dedicated mobile app can enable express check-ins, keyless entries, and on-demand concierge services. Here are five tips to boost bookings all year long appeared first on Hotel property management software, PMS software | innQuest Software. Learn more about us here. The post Low on Direct Bookings?

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Book Reservations Concierge Blog 218

Hotel Owner

SEPTEMBER 12, 2023

Property management company Altido has transformed the historic Westminster Fire Station into a premium accommodation option for visitors to London. Under Altido’s management, Westminster Fire Station will provide accommodation for days, weeks or months with a concierge service on hand.

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Concierge Property Management 104

Hotel Business

DECEMBER 15, 2022

Virdee , which delivers digital check-in and virtual concierge services to the lodging industry, has integrated with Cloudbeds , an all-in-one lodging operations platform, that will provide hoteliers and hosts with an efficient end-to-end solution for providing contactless guest experiences, the company reports.

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Concierge Property Management Book Back of House 98

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. So, it is important for the hotels to use right property management software. Handling these queries manually can lead to overbookings.

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Front Desk Operations Guest Satisfaction Maintenance Training 162

SiteMinder

MARCH 24, 2025

It acts as a virtual concierge, answering common questions, sharing booking links, promoting special offers, and even upselling services without staff intervention. Table of contents What does Visito do? Visito transforms guest communication for hotels by automating bookings, support, and marketing through messaging apps.

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Guest Satisfaction Communication Book Blog 52

Revenue Hub

JULY 4, 2024

This empowerment extends to other areas, such as room service orders, concierge services, and feedback mechanisms, all of which can be managed via mobile apps.

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POS Systems Concierge Article Book 103

eZee Absolute

JANUARY 3, 2025

That means your marketing strategy needs to be as sharp as a concierges suit. Solutions like eZee Absolute , a cloud-based property management system (PMS), can seamlessly integrate with eZee Centrix , a powerful channel manager, to automate tasks like guest communication and reservations. Ready to keep up?

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Marketing Book Reservations Property Management 52

InnQuest

MARCH 1, 2023

Offer guests greater power over their visit Self-service alternatives like digital check-in, cellular concierge solution, and self-checkout allow visitors to serve themselves instead of standing in line. Use chatbots, virtual directories, or FAQs to give speedy answers to frequently asked questions.

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Communication Reservations Book Information 219

Hotelogix

FEBRUARY 28, 2025

Market Insight: According to Straits Research , the global hotel management software market was valued at $3.43 Why hotels are shifting to cloud-based PMS (Property Management Systems) : ✔ Real-time data access: Instantly update reservations, room availability, and guest preferences.

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Concierge Guest Services Book Demo 130

InnQuest

OCTOBER 17, 2023

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.

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Guest Satisfaction Catering Concierge Presentation 130

PhocusWire

MARCH 1, 2022

Virdee provides digital check-in and virtual concierge solutions that integrate with door lock and property management systems.

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Concierge Property Management 52

Serviced Apartments

NOVEMBER 10, 2023

UK: Luxury property advisory and management firm Rhodium has launched a white-label property management service for the branded residence sector. The company currently manages a £12 billion portfolio including branded residence schemes in London, Dubai and Athens.

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Property Management Concierge Maintenance Pricing 59

Hotelogix

JANUARY 29, 2025

Immersive experiences : Virtual concierges and augmented reality tours are turning ordinary stays into extraordinary adventures. 12 Essential Tech Tools for Forward-Thinking Hotels Property Management Systems (PMS) Cloud-based solutions to streamline operations Accessibility : Control your property from any location, at any time.

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Concierge Training Pricing Book 145

Hotelogix

AUGUST 26, 2024

Amenities and Services: Highlight the hotel's amenities and services, such as the spa, gym, pool, restaurants, and concierge services. If you need recommendations or assistance planning your visit, our concierge team is here to help. Dial [front desk number] from your room phone.

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Information Concierge Reservations Communication 100

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

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Maintenance Travel and Tourism Customer Service Concierge 100

Hospitality Net

MARCH 20, 2024

This industry-first technology marks a significant milestone in the evolution of property management solutions, introducing specialized AI agents designed to cooperate and handle specific tasks like concierge services and guest communications, without the need for human intervention.

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Concierge Communication Property Management 45

SiteMinder

SEPTEMBER 12, 2024

We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property. All tasks are integrated between our website, booking page, and property management system - effective handling of booking channels, thereby increasing revenue, and most importantly, improving our customer experience.”

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Book Communication Pricing Property Management 97

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Effective inventory management systems and supply chain partnerships also help streamline procurement processes, minimise waste, and ensure cost-effectiveness.

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Travel and Tourism Strategic Planning Procurement Concierge 105

Hotel Business

JUNE 21, 2023

has released the next generation of its Nomadix Cloud platform, giving partners and property managers more visibility and management capabilities for their Nomadix solutions. Nomadix Inc​.

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Concierge Property Management Scheduling Marketing 59

SiteMinder

JULY 10, 2024

– to provide a comprehensive solution that includes property management, channel management, booking engines, reviews management, and more. It focuses on enhancing guest communication through generative AI agents that manage reservations, provide personalised guest interactions, and streamline hotel operations.

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Guest Satisfaction Pricing Communication Concierge 91

Hotelogix

JANUARY 2, 2025

AR-Boosted Room Experiences: Augmented reality can give guests interactive experiences in their rooms, like virtual concierge help or immersive entertainment. Flexible Solutions for Expanding Hotels: PMS in the cloud, like Cloud-Based Property Management Systems (PMS) , can grow right along with your property as it gets bigger.

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Training Pricing Concierge Book 100

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process.

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Housekeeping Book Information Guest Satisfaction 130

Hotelogix

NOVEMBER 12, 2023

It is a good idea to have a concierge, or at least specialized staff, who can provide recommendations to guests on places to dine, areas that they might want to visit, and interesting things they could do in the city. Simplifying this process will give them a better impression of their experience.

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Reservations Book Information Concierge 130

Hotel Business

SEPTEMBER 28, 2023

In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. While every property will be unique, each is professionally managed by thoroughly vetted property management companies to enjoy a quality experience.

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Resort Management Procurement Concierge Housekeeping 99

Serviced Apartments

APRIL 11, 2023

Locale will handle property management, marketing, and guest services. The aparthotel also features fully equipped kitchens, in-unit washers and dryers, a 24-hour virtual concierge service and keyless self-check-in technology.

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Concierge Guest Services Property Management Marketing 52

Hotelogix

OCTOBER 18, 2023

Integration Capabilities: Many POS systems can be integrated with other hotel management systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) platforms. They are ideal for quick check-ins, room service orders, and concierge services in smaller establishments.

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POS Systems Training Guest Satisfaction Front of House 130

Revenue Hub

AUGUST 1, 2023

It’s particularly cheap and simple to do if your property management system has a built-in website feature. Or, in the words of my Cloudbeds onboarding lead colleague Gabriel Fernandes Catanese : “every concierge is a cast member”. The resort’s website is like stepping into an adventure.

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Concierge Guest Services Article Book 98

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. The post The Impact of AI on the Hospitality Industry appeared first on Hotel property management software, PMS software | innQuest Software. Are you curious about the latest trends and impact of AI in the hospitality industry?

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Maintenance Pricing Guest Satisfaction Marketing 135

Serviced Apartments

MAY 30, 2023

Millennium Talia Residences will be Deyaar’s second property in Al Furjan after Amalia Residences. It also marks Deyaar’s fourth property managed by Millennium Hotels & Resorts. Other properties include Millennium Atria Business Bay, Millennium Mont Rose at Dubai Science Park, and Millennium Al Barsha.

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Concierge Housekeeping Pricing Property Management 52

eZee Absolute

SEPTEMBER 5, 2024

Plus, integration with your property management system (PMS) keeps your inventory accurate and prevents double bookings, ensuring a smooth reservation process. Additionally, with today’s advanced chatbots, you can offer 24/7 personalized assistance, providing recommendations and handling common inquiries- just like a virtual concierge.

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Book Concierge Reservations Guest Satisfaction 52

SiteMinder

AUGUST 1, 2024

Here are some key area you may want to mention: Property management systems (PMS): What PMS are you using to manage bookings, guest information, room inventory, and financial transactions? Operational plan Management structure : [owner], [general manager], [head chef], [concierge], with clear roles and responsibilities.

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Travel and Tourism Competitive Analysis Pricing Budgeting 95

SiteMinder

APRIL 11, 2024

How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. Include images of the personalised guest services and amenities.

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Book Pricing Marketing Information 98

Hotel Business

FEBRUARY 15, 2023

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. The industry’s response to this immense pivot in video and content service demand has been uneven.

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Concierge Guest Satisfaction Maintenance Information 59

SiteMinder

NOVEMBER 22, 2023

All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Marriott has Mario welcoming guests, Hilton has Connie the concierge, and InterContinental has Dash transporting items between guests and staff. Property management A.I

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Travel and Tourism Concierge Book Valet Services 52

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Let me get that for you.

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Housekeeping Training Guest Services Communication 91