InnQuest

SEPTEMBER 12, 2023

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

SiteMinder

OCTOBER 14, 2024

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

Revenue Hub

JULY 4, 2024

This empowerment extends to other areas, such as room service orders, concierge services, and feedback mechanisms, all of which can be managed via mobile apps. This integration ensures data flows smoothly across different touchpoints, providing a unified view of each guest.

POS Systems 103

POS Systems Concierge Article Book 103

eZee Absolute

JANUARY 3, 2025

That means your marketing strategy needs to be as sharp as a concierges suit. Solutions like eZee Absolute , a cloud-based property management system (PMS), can seamlessly integrate with eZee Centrix , a powerful channel manager, to automate tasks like guest communication and reservations. Ready to keep up?

Marketing 52

Marketing Book Reservations Property Management 52

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Automated Hotel and Motel M anagement Systems. Seamless connectivity with POS systems like H&L. A delightfully easy Book Now button.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Les Roches

AUGUST 10, 2023

What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52