SiteMinder

MARCH 24, 2025

Visito transforms guest communication for hotels by automating bookings, support, and marketing through messaging apps. It acts as a virtual concierge, answering common questions, sharing booking links, promoting special offers, and even upselling services without staff intervention. Table of contents What does Visito do?

Guest Satisfaction 52

Guest Satisfaction Communication Book Blog 52

Hotelogix

JANUARY 29, 2025

Immersive experiences : Virtual concierges and augmented reality tours are turning ordinary stays into extraordinary adventures. 12 Essential Tech Tools for Forward-Thinking Hotels Property Management Systems (PMS) Cloud-based solutions to streamline operations Accessibility : Control your property from any location, at any time.

Concierge 145

Concierge Training Pricing Book 145

InnQuest

OCTOBER 17, 2023

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Presentation 130

Hotelogix

FEBRUARY 28, 2025

Market Insight: According to Straits Research , the global hotel management software market was valued at $3.43 Why hotels are shifting to cloud-based PMS (Property Management Systems) : ✔ Real-time data access: Instantly update reservations, room availability, and guest preferences.

Concierge 130

Concierge Guest Services Book Demo 130

InnQuest

MARCH 1, 2023

Offer guests greater power over their visit Self-service alternatives like digital check-in, cellular concierge solution, and self-checkout allow visitors to serve themselves instead of standing in line. A CRM can help automatically deliver personalized marketing messages, such as newsletters, transactional emails, guest surveys, etc.,

Communication 219

Communication Reservations Book Information 219

Serviced Apartments

NOVEMBER 10, 2023

UK: Luxury property advisory and management firm Rhodium has launched a white-label property management service for the branded residence sector. The company currently manages a £12 billion portfolio including branded residence schemes in London, Dubai and Athens.

Property Management 59

Property Management Concierge Maintenance Pricing 59

Hotelogix

MARCH 26, 2025

It’s all about marketing! Motels Use Simple, Direct Marketing: They highlight affordable rates and easy accessibility. The ‘bleisure’ boom: The ‘bleisure’ market (that’s business + leisure for the uninitiated) is booming. It’s estimated to grow from $594.51 billion by 2032.

Budgeting 100

Budgeting Front Desk Operations Pricing Demo 100

SiteMinder

JULY 10, 2024

Here are some ways AI can help you: Optimise pricing strategies : AI tools can help you adjust room rates in real-time based on demand, market conditions, and competitor prices, ensuring you get the best revenue from your rooms. Aiosell integrates with various hotel softwares – including SiteMinder!

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Hotelogix

JANUARY 2, 2025

As we look to 2025 and beyond, hotels are using cutting-edge tech to make guests happier, work smarter, and stay ahead in a market that keeps changing. By analyzing data on guest behavior, market trends, and operational performance, hotels can optimize pricing strategies, improve marketing efforts, and boost overall effectiveness.

Training 100

Training Pricing Concierge Book 100

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Here’s how it works: AI-Driven Revenue Management: AI algorithms analyze vast amounts of historical data, market trends and customer behaviour to identify patterns and make accurate revenue predictions.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Hotelogix

NOVEMBER 12, 2023

When marketing for corporate hotel bookings, it is important to make sure that you are targeting the right companies and individuals. Marketing corporate hotel rooms to companies that don’t need to travel is wasted time and money. Make sure to highlight all the amenities of your hotel during marketing campaigns.

Reservations 130

Reservations Book Information Concierge 130

SiteMinder

AUGUST 1, 2024

It clarifies your marketing efforts by enabling you to pinpoint your target audience and craft effective campaigns to reach them. A solid business plan equips you to differentiate your hotel in a crowded market by highlighting your unique selling propositions. Target audience: Who are you trying to reach with your marketing efforts?

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Automated rate management maximises revenue by ensuring you charge the optimal rate at any given moment. Automating the Guest Journey with Apps.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Hotels need to invest in robust online marketing strategies, strengthen their online presence, and actively manage their reputation on review platforms to stand out.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotel Business

SEPTEMBER 28, 2023

In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. While every property will be unique, each is professionally managed by thoroughly vetted property management companies to enjoy a quality experience.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Hotel Business

JUNE 21, 2023

has released the next generation of its Nomadix Cloud platform, giving partners and property managers more visibility and management capabilities for their Nomadix solutions. The next generation Nomadix Cloud is in response to the addition of several new solutions brought to market by the company in the last 12-18 months.

Concierge 59

Concierge Property Management Scheduling Marketing 59

SiteMinder

SEPTEMBER 12, 2024

Chatbots can be a constant marketer and salesperson While informing travellers that ‘yes, the mineral water in the mini-bar is free’ is quite useful, chatbots have the capacity to operate at much more sophisticated levels. We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property.

Book 97

Book Communication Pricing Property Management 97

SiteMinder

APRIL 11, 2024

Airbnb advertising primarily involves promoting individual accommodation listings and experiences hosted on the Airbnb platform to potential guests through various marketing channels. This can include both efforts by Airbnb itself to attract users to its platform, and individual hosts promoting their own Airbnb properties.

Book 98

Book Pricing Marketing Information 98

Serviced Apartments

APRIL 11, 2023

Locale will handle property management, marketing, and guest services. The aparthotel also features fully equipped kitchens, in-unit washers and dryers, a 24-hour virtual concierge service and keyless self-check-in technology.

Concierge 52

Concierge Guest Services Property Management Marketing 52

Serviced Apartments

MAY 30, 2023

Millennium Talia Residences will be Deyaar’s second property in Al Furjan after Amalia Residences. It also marks Deyaar’s fourth property managed by Millennium Hotels & Resorts. Other properties include Millennium Atria Business Bay, Millennium Mont Rose at Dubai Science Park, and Millennium Al Barsha.

Concierge 52

Concierge Housekeeping Pricing Property Management 52

eZee Absolute

SEPTEMBER 5, 2024

Plus, integration with your property management system (PMS) keeps your inventory accurate and prevents double bookings, ensuring a smooth reservation process. Additionally, with today’s advanced chatbots, you can offer 24/7 personalized assistance, providing recommendations and handling common inquiries- just like a virtual concierge.

Book 52

Book Concierge Reservations Guest Satisfaction 52

Hotel Business

FEBRUARY 15, 2023

By Richard Neville As executives in the global hospitality sector assess new market dynamics in the aftermath of a long pandemic season, they are coming to grips with significant shifts in what travelers worldwide now expect regarding their digital entertainment and information needs.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

eZee Absolute

AUGUST 29, 2023

Without further ado, let’s explore the various segments of hotel operations that must be enhanced to make your property stand out in this competitive market. But today the hospitality market is flooded with numerous tech solutions and hoteliers often don’t understand which solution to choose. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Operations manager. Night duty manager.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Xotels Hotel Revenue Management

JULY 26, 2024

As someone who spent his fair share of time in the trenches of revenue management, I can tell you it isn’t just some fancy industry jargon; it’s a game-changer, a revenue booster, your ticket to serious profit. Segment Your Market: Not all guests are created equal. But it’s not just about avoiding negative reviews.

Book 59

Book Pricing Marketing Events 59

SiteMinder

MAY 6, 2024

Comparing booking engines is important because hotels can determine the best system that not only improves the guest booking experience through an intuitive user interface, but also provides reliable support and integration capabilities, ensuring smooth operations and maximising direct revenue opportunities in a competitive market.

Book 52

Book Catering Reservations Information 52

SiteMinder

OCTOBER 10, 2024

Beyond the sheer size of the business travel market , corporate travellers are attractive to hotels for a number of reasons: They tend to book stays more frequently, and often for extended periods. Corporate Travel Management (CTM): Guide for Hotels What is the best corporate travel management platform for hotels?

Book 52

Book Catering Budgeting Concierge 52

Les Roches

JULY 9, 2024

How a hospitality school helps you build a hotel career Hospitality schools offer specialized courses focused on hotel management, covering areas such as operations, marketing, finance, food and beverage and guest relations. However, technology is not just transforming guest interactions; it’s also reshaping job roles.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

Xotels

JULY 26, 2024

As someone who spent his fair share of time in the trenches of revenue management, I can tell you it isn’t just some fancy industry jargon; it’s a game-changer, a revenue booster, your ticket to serious profit. Segment Your Market: Not all guests are created equal. But it’s not just about avoiding negative reviews.

Book 52

Book Pricing Marketing Events 52

Xotels Hotel Revenue Management

JULY 26, 2024

As someone who spent his fair share of time in the trenches of revenue management, I can tell you it isn’t just some fancy industry jargon; it’s a game-changer, a revenue booster, your ticket to serious profit. Segment Your Market: Not all guests are created equal. But it’s not just about avoiding negative reviews.

Book 52

Book Pricing Marketing Events 52

Hotelogix

APRIL 4, 2025

Hotel Marketing Strategies: Attracting and Retaining Guests Suite Spot: A Hotel Marketing Podcast Host: Travel Media Group Discusses the latest trends in hospitality marketing, including social media strategies and guest engagement. Notable Episode: "The Impact of Cryptocurrency on Hotel Marketing" 5.

Housekeeping 100

Housekeeping Book Demo Guest Services 100