Hospitality Magazine

DECEMBER 5, 2022

In a further boost for the industry, the Government has also recently launched a Hospitality Concierge service with a dedicated team to help new hospitality businesses start up, or existing ones to grow by expanding their offerings such as offering alfresco dining as we come into the summer months. “So, For more information visit: [link].

Training 246

Training Concierge Information Magazine 246

SiteMinder

OCTOBER 14, 2024

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

Boutique Hotel News

DECEMBER 20, 2022

Hoteliers should use their time wisely to prepare for a cookieless world by identifying the right technology partners to inform data-driven marketing. . AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. TV inspired travel .

Concierge 312

Concierge Book Marketing Information 312

Modern Restaurant Management

JUNE 2, 2021

Rise of the Restaurant Concierge. By leveraging new technologies that empower customers to better control their experience, servers are gradually becoming “concierges” of restaurants. Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item.

Server 197

Server Concierge Front of House Back of House 197

Lodging Magazine

FEBRUARY 9, 2023

As part of the offering, Kimpton also introduces its Stay Human Concierges to help plan tailored trips based on guests’ preferences. SAN FRANCISCO—Kimpton Hotels & Restaurants announced the rollout of its Stay Human experience packages at select hotels globally.

Concierge 59

Concierge Information Magazine 59

Larry Mogelonsky

SEPTEMBER 27, 2023

All these tools can be used for ‘bite-sized learning’ or the insertion of tiny bits of information to remind your teams about your amenities and subtly nudge them to mention them in conversations with guests. The key here is to keep it simple and as brief as possible with your messaging.

Concierge 100

Concierge Server Training Download 100

Revenue Hub

MARCH 4, 2025

Maintain Consistent NAP (Name, Address, Phone Number) Information: Discrepancies across listings can confuse AI systems. Leverage Internal and Community Expertise : Tap concierges, chefs, and local partners to highlight unique local experiences, ensuring AI surfaces your hotel in search results instead of generic third-party travel sites.

Blog 70

Blog Concierge Article Information 70

Hospitality Net

NOVEMBER 6, 2024

IRIS, a global market leader in digital F&B ordering and concierge solutions for hotels, has been selected by The Hoxton, Poblenou to provide guests with a modern, accessible means of ordering food and drink and viewing hotel information from the convenience of their own smartphone.

Concierge 98

Concierge Information Marketing 98

Hotelogix

FEBRUARY 13, 2025

It acts as your all-day, every-day salesperson, concierge, and booking agent. Write interesting blog posts and local guides: Create engaging content that aligns with seasonal trends and local events , offering valuable information that draws in readers and improves search rankings. It's more than just a simple online brochure.

Book 130

Book Catering Reservations Demo 130

InnQuest

JANUARY 23, 2023

To improve guest experience, hotels can focus on providing personalized service, a clean and comfortable environment, and easy access to information and amenities. A dedicated mobile app can enable express check-ins, keyless entries, and on-demand concierge services.

Book 218

Book Reservations Concierge Blog 218

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

NV Hotels

OCTOBER 29, 2022

Guest Room Phone, Room service, Hotel information, Housekeeping, Concierge, and more on tablets, mobile phones, and Alexa devices. Guests can: Make and receive phone calls that maintain guest name and room information Chat with internal staff. Request Concierge assistance, Amenities, and order other items Set Wake Up Calls.

Concierge 98

Concierge Housekeeping Information Guest Services 98

Revenue Hub

JANUARY 14, 2025

By tailoring recommendations based on individual preferences, they have seen a 50% increase in ancillary revenue and a notable 25% improvement in guest satisfaction scores in 2025. It ensures that hotels can respond swiftly to market changes while maintaining brand integrity and personalized service.

Pricing 109

Pricing Guest Satisfaction Book Training 109

Revenue Hub

NOVEMBER 20, 2023

While there may be a significant increase in AI support over the next decade (concierges, room service delivery, cleaning), it can never replace your human staff. Imagine if all repetitive questions from your guests were routed through an AI concierge , handling over 80% of queries.

Concierge 104

Concierge Training Article Information 104

Horizon Hospitality

DECEMBER 5, 2022

While some properties may rely on outsourcing technical support, established hotel brands are investing heavily in growing their information technology teams. Hotels must ensure that guests feel safe in providing their information, linking smart devices, and providing digital payment.

Travel and Tourism 130

Travel and Tourism Concierge Marketing Information 130

Revenue Hub

FEBRUARY 20, 2024

Use this information to prepare personalized welcome amenities and ensure their room is set up to their liking. AI-Based Virtual Concierge Services: Your hotel could consider implementing an AI-powered virtual concierge service, which is accessible through the guests’ mobile devices or an in-room mobile device.

Marketing 109

Marketing Concierge Information Book 109

Hotelogix

AUGUST 26, 2024

This personalized communication sets the tone for their stay and provides essential information that enhances their overall experience. This letter is a friendly introduction to the hotel and provides valuable information about the property, amenities, local attractions, and special services.

Information 100

Information Concierge Reservations Communication 100

Hotelogix

OCTOBER 30, 2024

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. The front office gathers and communicates essential guest information to various hotel departments.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Revenue Hub

NOVEMBER 23, 2023

Whether it’s to check in on arrival or to get information during their stay, queuing at the front desk is an unpleasant experience that can quickly have a negative impact on your hotel’s reputation. They can then enter all their personal information directly on the form before they arrive. Offer online check-in and check-out!

Concierge 99

Concierge Book Information Article 99

Hotel Owner

OCTOBER 10, 2023

InterContinental will develop innovative Concierge Galleries in hotel lobbies, transforming them into epicentres of unrivalled local, cultural knowledge. Bringing together expertise, infrastructure and imagination, InterContinental will also unveil Celebration Suites across its global portfolio.

Concierge 97

Concierge Information 97

InnQuest

OCTOBER 31, 2022

They’re a great way to provide guests with complete information about your hotel including a site map and details regarding all amenities, events to be hosted during their stay, discount offers, local recommendations, etc. Digital Guestbooks. Another popular hotel technology trend is digital guestbooks. Wrapping Up.

Property Management 221

Property Management Communication Book Information 221

STAAH

AUGUST 9, 2023

STAAH MAX Booking History We have added a new enhancement where the property can view the Booking History The History will display When the booking was cancelled Logs will indicate User and IP info STAAH MAX Roomsize display information STAAH MAX Booking engine users can now display the room size in the information section.

Concierge 98

Concierge Book Information 98

Hotel Owner

APRIL 8, 2025

However, AI tools are now helping hotels make more informed, real-time pricing decisions based on live data signals and competitor analysis. Asif Alidina is the co-founder and CEO of Inntelo AI, who designed the first AI concierge to enhance guest experiences and streamline daily hotel operations.

Concierge 40

Concierge Pricing Book Guest Satisfaction 40

Hotelogix

JANUARY 29, 2025

Real-time insights : Smart systems provide instant data on everything from occupancy rates to energy consumption, allowing for quick, informed decision-making. Immersive experiences : Virtual concierges and augmented reality tours are turning ordinary stays into extraordinary adventures. "Alexa, bring me room service!"

Concierge 145

Concierge Training Pricing Book 145

STAAH

AUGUST 20, 2024

Virtual Reality (VR) allows you to explore hotels, museums, and cityscapes, helping you make informed decisions about where to stay and what to do. Protect your personal information with VPNs, encrypted messaging apps, and secure cloud storage.

Download 113

Download Concierge Information Catering 113

Modern Restaurant Management

SEPTEMBER 21, 2021

Well-being programs are very ineffective for this sector; however, clinical prescription drug programs and concierge services have been very successful even though they are difficult to quantify. As groups choose their medical plan partners, they need to include information regarding their growth plans and business strategies.

Concierge 179

Concierge Pricing Information Magazine 179

Revenue Hub

JUNE 29, 2023

They want to find the necessary information quickly to make an informed decision. Virtual assistants, digital assistants, virtual concierges, conversational bots, and AI chatbots are all different names for chatbots. It serves as an automated chat or conversational interface.

Concierge 98

Concierge Article Information Book 98

Modern Restaurant Management

MAY 18, 2022

More employees are looking to enroll online, understand benefits online and see more personalized information online. Concierge services. Second, employers will need to spend more on technology to meet employee needs. The goal should be how to make plans more efficient. The best opportunities for consideration are: Funding mechanisms.

Concierge 212

Concierge Budgeting Scheduling Article 212

InnQuest

MARCH 1, 2023

This comprises: Messages sent before arrival and pre-stay confirmations Interactions occurred during a stay, such as exchanging information during check-in and the duration of the visit. Communications following a stay, either requesting feedback or promotional offers encouraging guests to revisit.

Communication 219

Communication Reservations Book Information 219

Revenue Hub

JULY 3, 2023

Give guests the answers they are looking for Not all online searches are the same: they’re driven by informational, navigational, transactional and commercial intent. Virtual concierge during the guest stay When guests finally arrive at their hotel room, they’ll want to enact a service request at some point.

Concierge 98

Concierge Book Guest Satisfaction Article 98

Revenue Hub

JULY 4, 2024

To achieve this, hotels must gather and utilise guest data effectively, creating comprehensive profiles that inform tailored experiences. This empowerment extends to other areas, such as room service orders, concierge services, and feedback mechanisms, all of which can be managed via mobile apps.

POS Systems 103

POS Systems Concierge Article Book 103

Hotel Business

APRIL 4, 2024

And you fight with an OTA to try to get the best information about your hotel out there for the guests to see. At the 2024 AAHOA Convention & Trade Show at the Orange County Convention Center in Orlando, brand leaders took to the stage during the first General Session to discuss the issues affecting the hotel industry.

Concierge 111

Concierge Presentation Housekeeping Information 111

InnQuest

SEPTEMBER 12, 2023

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Data-Driven Decision Making: Leverage data analytics to make informed decisions. Efficient front office operations are crucial for guest satisfaction as they set the initial impression.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Larry Mogelonsky

MAY 8, 2024

Finally, wellness most certainly means food, with many of these redesigned floors also including a bespoke food outlet with a health-conscious menu likely centered around more informal dining and plant-based items that don’t require a full kitchen to prepare.

Definition 130

Definition Concierge Budgeting Information 130

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. 5 Stars Hotel Rating System: This is a top-of-the-line luxury, with flawless guest services, bespoke amenities, and often additional services like concierge and multiple dining options.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Revenue Hub

FEBRUARY 21, 2024

Their primary goal is to help people find the information they need and guide them through the booking process. These bots answer questions about available services, pitch add-ons and provide information about the surroundings and nearby activities. Guest-facing bots only enter the picture once a reservation is made.

Reservations 108

Reservations Concierge Book Communication 108