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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Assistant hotel manager. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Housekeeping department. Making beds.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best. Responsibilities include managing bookings, addressing guest inquiries and coordinating with other departments to fulfill special requests.