NV Hotels

OCTOBER 29, 2022

This innovative and high tech company serving the hotel industry has various products and services to better serve guests. Hotel Genie provides Guest Services apps and tools that are purposely different. Guest Room Phone, Room service, Hotel information, Housekeeping, Concierge, and more on tablets, mobile phones, and Alexa devices.

Concierge 98

Concierge Housekeeping Guest Services Information 98

Hotel Business

FEBRUARY 26, 2024

By detecting emerging trends and opportunities across guest comments, the platform identifies areas needing improvement—from housekeeping issues to food and beverage complaints—and directs these directly to department leaders so they can take targeted action to exceed guest expectations.

Concierge 111

Concierge Housekeeping Maintenance Pricing 111

Hotel Business

JULY 12, 2023

Slimmed-down staffs have become the norm across the industry, with the ripple effects leading to lower service quality and potentially increasing the risk of bed bug infestations. Additionally, the shift to less-frequent housekeeping during a guest’s stay has mitigated the overall strain on labor needs and shift structure.

Housekeeping 98

Housekeeping Concierge Article 98

InnQuest

SEPTEMBER 12, 2023

Navigating this intricate process demands a keen understanding of both the art and science behind exceptional guest service. It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

eZee Absolute

NOVEMBER 8, 2023

The hospitality landscape is evolving, and in this dynamic environment, your ability to provide top-notch services while optimizing your operations has never been more critical. The Impact of 5G on Guest Experiences 5G and Hotel Operations 5G-Powered Amenities and Services Future-Proofing Your Hotel with 5G What is 5G?

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Hotel Business

APRIL 1, 2024

CoralTree’s parent company, Lowe, launched its hospitality management business in 1973 to provide residential resort management services. We are a hospitality company at our core, but the CoralTree Residence Collection is purpose-built to service residential properties including resorts, vacation rentals and homeowner associations.”

Procurement 111

Procurement Concierge Housekeeping Maintenance 111

Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry. What are guest services?

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Guest Services Definition Customer Service Concierge 52

Serviced Apartments

JULY 26, 2024

Guests staying in each of the apartments will have access to HIGHSTAY’s services including concierge, daily housekeeping, luxury car chauffeur and a private city guide on demand. The post HIGHSTAY opens three luxury apartments in Paris Opéra District appeared first on Serviced Apartment News.

Concierge 52

Concierge Housekeeping 52

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Generally, a one-star rating speaks to basic room amenities and limited services, while a five-star rating indicates luxurious accommodations and superior service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Generally, a one-star rating speaks to basic room amenities and limited services, while a five-star rating indicates luxurious accommodations and superior service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Larry Mogelonsky

JULY 22, 2024

That is, they are willing to pay a premium to get the most out of their time away from home, with a price tag of over $1,000 per night serving a quick litmus test that the services and amenities on hand will match or exceed those expectations. Of course, physical systems need to work flawlessly and service needs to meet the highest standards.

Pricing 130

Pricing Concierge Housekeeping Events 130

Hotel Business

MARCH 14, 2024

Mobile tools, such as check-in/out, digital room keys, digital concierge services, workflow automation, digital payments and even robotics are positively impacting loyalty in many ways. Embedded payments Digital payments are trending and transforming the way guests are engaging with services and settling transactions.

Concierge 59

Concierge Housekeeping Book Pricing 59

Les Roches

JUNE 7, 2023

While they are often used interchangeably, customer service and customer suppo rt differ in what they offer customers and how they assist them. Here we’ll explore the difference between customer service and customer support, why they’re important, and what you need to know about them for a career in hospitality.

Customer Service 88

Customer Service Training Information Communication 88

Hotel Owner

SEPTEMBER 4, 2023

The course is aimed at staff members across a hotel property, including reservations, sales and marketing, housekeeping, security, F&B and concierge, to help improve inclusivity from a guest perspective.

Training 105

Training Concierge Housekeeping Reservations 105

Hotel Owner

DECEMBER 8, 2022

The property also operates a concierge service to “deliver on every guest’s individual requirements, no matter how unique”. . As well as self-catering amenities there is also the option to be serviced with a breakfast hamper delivered to your door, while a housekeeping service is also on hand. .

Catering 105

Catering Concierge Housekeeping 105

Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? Why is problem-solving an essential customer service skill?

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Hotel Business

JULY 9, 2024

From service robots to software that enables hotels to run more efficiently, here are some of them. LG debuts AI-powered door-type service robot LG Business Solutions USA has introduced its next-generation CLOi ServeBot, an autonomous, door-type service robot designed to provide safe delivery services in hospitality and healthcare settings.

Accounting 104

Accounting Concierge Book Communication 104

Serviced Apartments

JUNE 6, 2024

Services including a partnership with Hometainment for access to private chefs and cocktail masterclasses, 24-hour concierge, housekeeping, workspaces, access to private GP services via SOLICE healthcare, and preferred access with special rates at The Third Space Health Club.

Concierge 52

Concierge Housekeeping 52

Serviced Apartments

NOVEMBER 3, 2023

Utilities and housekeeping services are included, alongside 24/7 concierge and community amenities. The post WaterWalk launches website with instant book features appeared first on Serviced Apartment News.

Book 52

Book Concierge Housekeeping 52

InnQuest

SEPTEMBER 13, 2022

The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings. Automated housekeeping processes. Automated food service. Digital check-in kiosks. Digital folders. Smart room technology.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is why comprehensive staff training creates a sense of purpose, a commitment to service excellence, and a deep understanding of the hotel’s ethos.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

OCTOBER 11, 2022

The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Key attributes include strong people skills, attention to detail, good leadership skills and customer service experience.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Mary Gostelow

DECEMBER 15, 2023

It must be mentioned, incidentally, that after a prolonged cocktail – Moët and open bar – The Parisian provided a beautiful four-course banquet, with Cloudy Bay and Terrazas de los Andes wines and perfectly-timed service. The winners? many proceeded to an after-party. The post THE STELLIERS SHINE appeared first on Girlahead Global.

Concierge 98

Concierge Housekeeping Communication Information 98

Hotel Business

APRIL 4, 2024

” Hotels can leverage data AI captures and “provide personalized service to each guest because you will know their tendencies,” he said. There are so many great stories about people who started as doormen or in housekeeping. “AI is scary, but it is a great opportunity.” We have to tell those stories.”

Concierge 111

Concierge Housekeeping Presentation Information 111

Les Roches

SEPTEMBER 25, 2024

For prospective hospitality students, the top 10 hotels in Abu Dhabi represent the pinnacle of luxury and service excellence. Working at these prestigious establishments offers unparalleled experiences, from interacting with an international clientele to mastering the art of high-end service delivery.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Revenue Hub

APRIL 5, 2023

1 Many hospitality workers reevaluated their career paths and work-life balance as they braved the pandemic—since then, these labor pools have shed their concierge badges and room service trolleys for jobs that offer more flexibility or higher pay, such as retail, e-commerce, or warehousing.

Article 81

Article Concierge Housekeeping Presentation 81

Serviced Apartments

MAY 30, 2023

The serviced apartments at Millennium Talia Residences will be furnished one- and two-bedroom units with kitchens. Services such as a concierge, food and beverage room service and housekeeping, among others, will be included. Amenities such as a swimming pool, a gym and a leisure club will also be available.

Concierge 52

Concierge Housekeeping Pricing Property Management 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 3, 2024

For ambitious individuals with a passion for service and a drive for success, Dubai’s hotel sector offers a pathway for career progression and personal growth. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Revenue Hub

MAY 31, 2024

Receiving a text that says, “Welcome to the hotel, I’m Vicky, your Virtual Concierge.” Alternatively, here are examples that truly convey a sense of personalized hospitality and service. A housekeeper who sees all the children’s clothing and toys in the room and leaves you extra towels.

Concierge 101

Concierge Housekeeping Article Training 101

Serviced Apartments

JANUARY 27, 2023

Claiming to be the first luxury hospitality brand to offer fully furnished leases with all utilities included, along with its dedicated concierge service and guest support, onefinestay’s new collection will be the first of its kind in the Big Apple. From £39,750 per 30 nights.

Concierge 52

Concierge Housekeeping Catering Marketing 52

Hotel Business

SEPTEMBER 12, 2023

“With personalized experiences built upon delivering a level of service that exceeds expectations and dynamic culinary offerings unlike anything along the Southwest coast, this project represents the culmination of our efforts to create a resort that will undeniably enhance the hospitality experience in Florida and beyond.”

Concierge 64

Concierge Reservations Housekeeping Events 64

Hotel Business

SEPTEMBER 28, 2023

“Our hospitality management business was formed in 1973 to provide residential resort management services,” said Rob Lowe, co-CEO, Lowe. “Lowe and CoralTree look forward to providing world-class service to our existing owners, HOAs and their guests, and to resort residence owners and guests in new markets across the country.”

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

InnQuest

OCTOBER 31, 2022

Not to mention, seeing friendly-looking robots doing the tasks that were (and still are) primarily done by human service staff provides for a fun-filled, never-seen-before experience for guests. The primary uses of robots in 2022 turned out to be for service delivery and item collection (on the behalf of customers). Keyless Entry.

Property Management 221

Property Management Communication Book Information 221

Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

Hotel Owner

JUNE 19, 2023

Reception staff will be needed to offer the concierge services guests will expect from hotels. Cleaning and housekeeping will also need to be outsourced for the duration of the operation to meet the required quality standards, with weekly turnovers for stays over seven days.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. Housekeeping department.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59