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From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.
Receiving a text that says, “Welcome to the hotel, I’m Vicky, your Virtual Concierge.” A front desk or food server who recommends an add-on “upsell” option that is based on your obvious needs, such as a suite (with an internal door) for a family with young kids or a particular wine that pairs well with the fish dish you just ordered.
Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Housekeeping positions in a hotel.
Here are several reasons why entry-level positions are good for aspiring hospitality workers: Getting experience: newcomers need hands-on experience in various aspects of hotel operations, including guest service, housekeeping and food and beverage service.
While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. The sector is undergoing a significant transformation, driven by shifting consumer preferences and technological advancements.
Depending on the size and structure of your hotel, you may have a receptionist, concierge, reservation agent or all of the above. Although the roles vary, what you ask at a hotel receptionist interview will be similar to concierge job interview questions. What is your favourite part about being a hotel server/waitress?
Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Hospitality is wonderfully varied.
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.
Privacy also improves: real-time occupancy alerts let housekeeping clean rooms only when vacant, while app-controlled Do Not Disturb signs prevent awkward knocks during Zoom calls or whatever else you might be doing. A concierge reviews a guests pre-arrival survey mentioning a jazz obsession. But Wheres the Human Touch?
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