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How Hotels Are Embracing Technology and Digital Transformation

Horizon Hospitality

Guests can check in and out, request room service and other amenities, and access concierge services, all from their smartphones. Automation tools streamline tasks like housekeeping management, maintenance, and guest communication, making it easier for staff to deliver timely service.

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Invest in PMS: Smart Move for B&B Success

Hotelogix

Why It Matters for B&BS: A small property often lacks a full-time front desk or concierge. Streamline Daily Operations Across Teams Even in a five-room B&B, coordination between housekeeping , billing, and reservations can be complex. Automating guest communication helps maintain professionalism while keeping operations lean.

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Whats Different Between Guest Service and Guest Experience?

Revenue Hub

Housekeeping: Ensuring rooms are clean, well-maintained, and stocked with supplies. Concierge Assistance: Providing information and assistance with reservations, transportation, and local attractions. This includes a wide range of services such as: Check-in and Check-out Processes: Efficiently handling guest arrivals and departures.

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Agentic AI: The Game-Changer for the Hotel Industry

Revenue Hub

Powering AI-driven concierges that anticipate guest needs before they ask. Automating Back-End Operations Hotels run on countless operational processes, from housekeeping to inventory management. Agentic AI changes the game by: Analyzing guest preferences and behavior in real time to tailor recommendations.

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The Future of Hotel Tech: Top Trends You Need to Know

Hotelogix

AI-Powered Personalization: Your Digital Concierge Evolved Artificial Intelligence has transcended buzzword status to become an indispensable ally in 2025: Advanced Chatbots: These sophisticated digital assistants manage everything from bookings to local recommendations with remarkable efficiency, 24/7. And boy, has it come a long way!

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Improving Guest Satisfaction: Proven Strategies for Good Hospitality

Hotelogix

The Golden Keys concierge team showcases proactive service by anticipating guest needs effortlessly. Designed for efficiency and ease, Hotelogix automates everyday front desk tasks like bookings, check-ins, room changes, billing, and housekeeping coordination—all in one place.

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Hidden Costs in Hotels: Save Big with Smart Strategies

Hotelogix

The centralized hotel management system of Hotelogix integrates your front desk with housekeeping as well as the other departments to facilitate better communication and resource allocation. Train front desk employees to perform concierge duties, or housekeepers to cover laundry operations during busy hours.