Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. This system can vary slightly from one country to the next but always provides a guide for determining the standards of a hotel. What Is the Hotel Star Rating System?

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

FEBRUARY 28, 2025

Does Your Hotel Feel Personal or Just Functional? A guest walks into a hotel after a long journey. The best hotels use technology to enhance guest experience, not replace human warmth. A traveler arrives at a well-known five-star hotel, expecting comfort after a grueling 12-hour flight.

Concierge 130

Concierge Guest Services Book Demo 130

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Hotel Business

FEBRUARY 26, 2024

Designed to unify fragmented hospitality systems into a single, AI-driven platform, Hyper Nimbus streamlines hotel operations by activating built-for-purpose proprietary machine learning algorithms for revenue optimization, sales and marketing, guest intelligence and operations, according to the company.

Concierge 111

Concierge Housekeeping Maintenance Pricing 111

Hotelogix

JANUARY 29, 2025

Hold onto your room keys—2025 is the year hotels go high-tech! In this article, discover 12 game-changing tech tools transforming hotels into smart, guest-focused havens. That’s the magic of smart hotel tech ! It's as if you carry your hotel in your pocket! Ready to future-proof your property?

Concierge 145

Concierge Training Pricing Book 145

Hotel Owner

OCTOBER 7, 2024

Among these innovations, contactless hotel services have rapidly emerged as a defining feature, altering the way guests experience their stays. Hotels can manage with fewer employees, translating to lower payroll costs, which is particularly beneficial in an industry where labour is a significant expense.

Guest Satisfaction 117

Guest Satisfaction Maintenance Concierge Catering 117

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

Procurement 111

Procurement Concierge Housekeeping Maintenance 111

Hotel Owner

JUNE 19, 2023

In the ever-evolving travel market, urban pop-up hotels in Purpose Built Student Accommodation (PBSA) buildings represent a thriving hospitality industry trend, as well as a valuable, potential growth opportunity for a student housing portfolio. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Hotel Owner

JULY 18, 2024

In the competitive hospitality industry, integrating modern technology into hotel rooms has become a crucial strategy for attracting and satisfying tech-savvy travellers. Essential Tech Amenities in Modern Hotel Rooms High-Speed Internet In today’s digital age, high-speed internet is a non-negotiable necessity for hotel guests.

Concierge 72

Concierge Guest Satisfaction Maintenance Information 72

SiteMinder

JULY 10, 2024

AI in the hospitality industry means using advanced technology to improve various aspects of running a hotel and serving your guests. This blog will provide a full guide to AI in the hospitality industry for your hotel. Aiosell integrates with various hotel softwares – including SiteMinder!

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Hotelogix

JANUARY 2, 2025

In today's world digital breakthroughs are changing industries faster than ever before, and hotels are at the center of this tech shake-up. As we look to 2025 and beyond, hotels are using cutting-edge tech to make guests happier, work smarter, and stay ahead in a market that keeps changing. What is Hotel Technology?

Training 100

Training Pricing Concierge Book 100

SiteMinder

AUGUST 1, 2024

What is a hotel business plan? A hotel business plan is a comprehensive document that outlines your hotel’s goals, strategies, and financial projections. It serves as a roadmap for your hotel’s success, helping you attract investors, secure funding, and make informed decisions about your operations.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Hotel Business

SEPTEMBER 12, 2023

Easyway , a generative AI technology provider for hospitality, has unveiled its completely automated guest communication platform, combining GPT-4 and the model that powers the generative AI program of ChatGPT, with its own proprietary AI solution to provide a 24/7 concierge for customers.

Concierge 64

Concierge Communication Maintenance Catering 64

SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Serviced Apartments

NOVEMBER 10, 2023

Rhodium will provide its services to developers, architects, hotels and non-hotel lifestyle brands, supporting form pre-planning, sales and marketing, lettings, through to operations. UK: Luxury property advisory and management firm Rhodium has launched a white-label property management service for the branded residence sector.

Property Management 59

Property Management Concierge Maintenance Pricing 59

Metasphere

SEPTEMBER 21, 2023

Looking forward, it's becoming increasingly clear that the hotel experience is on the verge of a significant transformation, primarily driven by the seamless integration of robots. Image from stock.adobe.com The Multifaceted Role of Robots Robots are no longer just a novelty in hotels; they're becoming an essential part of the guest journey.

Concierge 52

Concierge Guest Satisfaction Maintenance Information 52

Hotel Business

SEPTEMBER 28, 2023

Hyatt Hotels Corporation has revealed plans for a new short-term vacation rental platform, Homes & Hideaways by World of Hyatt, that will feature private homes and remote hideaways in the U.S. The company has also sold Destination Residential Management to Lowe.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Hotel Business

FEBRUARY 15, 2023

The pandemic era’s shelter-in-place economy has not only left an indelible mark on consumers’ relationship with their personal devices and content services, but also on how they digitally interact within the spaces they occupy—from stores and workplaces to hotels and resorts.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

Hotel Owner

JANUARY 15, 2025

Each term refers to different aspects of hotel operations. It’s important to understand these differences and know how to improve each one in your hotel to enhance guest satisfaction and loyalty. Concierge assistance: Providing information and assistance with reservations, transportation, and local attractions.

Guest Services 72

Guest Services Guest Satisfaction Training Concierge 72

SiteMinder

OCTOBER 10, 2022

There are many different types of hotels. Most of us are familiar with the hotel classification system that ranges from one start to five stars, but there are other ways of classifying hotels. So, with that in mind, let’s take a look at all the different types of hotel properties and classifications. Table of contents.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

SiteMinder

NOVEMBER 22, 2023

What is a hotel robot? A hotel robot is an automated machine designed to perform various service tasks, enhancing guest experiences and streamlining hotel operations with a touch of technological innovation – and not a small amount of artificial intelligence. Parts of the travel industry are embracing them with open arms.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Les Roches

OCTOBER 30, 2023

The smart hotel is evolving as an integral part of technology-driven advances in the industry, so read on to find out more about the concept of a smart hotel and how it can change the world for the better when it’s done right. What is a smart hotel? Remote monitoring can also help address problems the moment they arise.

Concierge 52

Concierge Travel and Tourism Information Catering 52

eZee Absolute

NOVEMBER 8, 2023

Did you know according to a survey 93% of guests felt that complimentary WIFI was the most important amenity a hotel provides? Just imagine a world where your guests experience unparalleled connectivity, convenience, and delight during their stay at your hotel. It’s an amenity that can set your hotel apart. Get my point?

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel? And that’s a really good question.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel? And that’s a really good question.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager? What does a hotel manager do? But what exactly does it take to excel in this field and what salary expectations can aspiring hoteliers anticipate?

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

JULY 11, 2023

If so, working in hotel management may be just the career for you. Whether you’re preparing to graduate high school or have already graduated, there are clear paths into hotel management. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

SiteMinder

DECEMBER 7, 2023

Hotel tips: What are they? Hotel tips are the pieces of knowledge and insight that professionals in the hotel and hospitality game build up over their time in the business, to eventually pass onto the hotel newbies and up-and-comers who might benefit from them. Enter hotel tips.

Blog 59

Blog Travel and Tourism Events Download 59

SiteMinder

OCTOBER 10, 2022

The best hotel interview questions will provide an opportunity for both parties to get what they need, but how do you as a recruiter know what to ask? Are there specific hotel manager interview questions and answers? Are hotel supervisor interview questions different to hotel front office manager interview questions?

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Let’s explore the various hotel management careers.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JANUARY 19, 2024

Are you interested in being part of the hospitality industry or even dreaming of operating your own hotel? This compre­hensive guide is de­signed to equip aspiring entre­preneurs with the necessary knowledge and tools to develop effective business plans for hotels. What is a hotel business plan?

Marketing 52

Marketing Accounting Book Procurement 52

SiteMinder

JANUARY 17, 2024

What is mobile check-in at a hotel? Hotel mobile check-in is a technology-driven process that allows guests to check into their hotel rooms using their mobile devices, without the need to queue at the front desk. But as guests are demanding it, more and more hotels are embracing this technology.

Book 52

Book Download Reservations Blog 52

Les Roches

JULY 5, 2024

How a hospitality school can help you build a career in a top hotel resort It’s an exciting time for resort management and development and a hospitality degree provides an excellent launch pad for a thriving career in.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Social Hospitality

FEBRUARY 24, 2025

Technology is revolutionizing hospitality, reshaping guest expectations and the way hotels operate. The rise of smart technology has led to enhanced personalization, greater efficiency, and improved security across hotel environments. Many leading hotel brands are already leveraging these advancements.

Concierge 52

Concierge Maintenance Guest Satisfaction Communication 52