Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 In Bullingham’s words, hotels need to be more like Selfridges.

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Concierge Book Marketing Information 312

Hospitality Net

JUNE 23, 2024

. — June 24, 2024 — Tomorrow at HITEC, Hotel Communication Network (HCN) will reveal a new AI-powered in-room tablet that will radically change the way hotel guests request services, communicate their needs, place F&B orders from local restaurants and more via voice commands in multiple languages.

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Concierge Communication 97

Hospitality Net

JULY 31, 2023

This week, Karisma Hotels & Resorts, in partnership with Autism Double-Checked, is pleased to announce the introduction of the world’s first-ever Autism Concierge. providing a dedicated contact for all autism-related questions and serving as an extension of the Autism Double-Checked comprehensive three-part training program.

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Concierge Training 75

Revfine

SEPTEMBER 21, 2024

For modern hotels, balancing digital tools and human interaction is key to delivering exceptional guest experiences. You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every The post The Digital Concierge: How Technology Helps Hotels Add a Human Touch appeared first on Revfine.com.

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Concierge Guest Satisfaction Article 77

Hospitality Net

DECEMBER 6, 2023

Travelers staying at select Renaissance Hotels, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, will soon have instant access to vetted, insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast spots and more through an exciting new virtual concierge service.

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Concierge 96

Boutique Hotel News

JUNE 27, 2023

Concierge are also available when needed. It’s been our mission to create bright and homely residences in true Signet style and that are an extension of the hotel.” The Retreat at Elcot Park, located in west Berkshire, opened in June 2022 and marked the second hotel in The Signet Collection.

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Concierge 244

MEWS

DECEMBER 3, 2024

A service in the hospitality industry refers to any activity, type of assistance, or amenity your hotel offers to enhance the guest experience, increase comfort, and provide added convenience.

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Larry Mogelonsky

SEPTEMBER 27, 2023

One clear victor in the post-pandemic era has been the hotel bar, whether off the lobby, tucked away from non-guests or up on the roof. The infamy of a good hotel bar makes it the natural converging point for out-of-towners looking for the latest and greatest, both about the incumbent hotel and the destination at large.

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Concierge Server Training Download 100

eHotelier

DECEMBER 14, 2023

Emporium Hotel South Bank is one of Australia’s most celebrated boutique properties, set in the lush tropical South Bank precinct with Brisbane River and City views and welcoming distinguished guests, including prime ministers, world leaders, sporting and entertainment celebrities, and visitors seeking a five-star experience.

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Concierge 100

SiteMinder

OCTOBER 14, 2024

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. This not only enhances the guest experience but also reduces the workload for hotel staff by automating routine requests.

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Concierge Communication Guest Satisfaction Reservations 52

eHotelier

JULY 9, 2024

IRIS, a global market leader in mobile F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Radisson Blu Aqua Hotel, Chicago, to optimise and expand their F&B operations with mobile ordering.

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Concierge Marketing 130

eHotelier

MARCH 12, 2024

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience.

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Concierge Marketing 130

Hotel Business

JUNE 20, 2024

Richards , 51, owner/managing director of Mattress Concierge , a supplier of mattresses and sleep products to independent luxury properties and boutique hotels, has died Richards joined the company in 2017 as a sales representative. The post Mattress Concierge CEO Robert E.

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Concierge 59

Hospitality Net

MARCH 7, 2024

Award-winning Harley-Street Integrative Hypnotherapist and Sleep Expert, Malminder Gill, is delighted to announce her exclusive partnership with the Mandarin Oriental Hotel Group, launching to coincide with World Sleep Day, 15th March 2024.

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Concierge 104

eHotelier

OCTOBER 11, 2023

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by the five-star Sanderson London to boost in-room F&B revenue and streamline operations.

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Concierge Marketing 130

Horizon Hospitality

NOVEMBER 13, 2024

From smart guest rooms to mobile apps, here’s how hotels are adopting digital tools to enhance service and stay ahead of the curve. By offering these smart features, hotels create an environment that feels like a home away from home, enhancing the overall guest experience. However, no amount of technology can replace the right team.

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Concierge Guest Satisfaction Housekeeping Maintenance 130

Larry Mogelonsky

NOVEMBER 5, 2024

Apart from incredible historical sites, Rome has some of the world’s finest luxury hotels, often carved out of grand palazzos that once served members of the royal court of the Papal elite, and all of them adorned with opulent finishings and fine art. The Hotel de la Ville boasts an impeccable yet relaxed approach to service.

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Concierge Communication Training Definition 130

Lodging Magazine

JUNE 24, 2024

Hotel Communication Network (HCN) will reveal a new AI-powered in-room tablet that will radically change the way hotel guests request services, communicate their needs, place F&B orders from local restaurants, and more via voice commands in multiple languages.

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Concierge Communication Magazine 59

Hospitality Magazine

DECEMBER 5, 2022

The Australian Hotels Association NSW (AHA NSW) and Tourism Accommodation Australia NSW (TAA NSW) have welcomed a new Government campaign which is promoting careers in the hospitality sector. Kickstart Your Career in Hospitality’ was launched by the NSW Minister for Hospitality and Racing, Kevin Anderson, last week at the Willoughby Hotel.

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Training Concierge Information Magazine 246

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

eHotelier

NOVEMBER 6, 2024

IRIS, a global market leader in digital F&B ordering and concierge solutions for hotels, has been selected by The Hoxton, Poblenou to provide guests with a modern, accessible means of ordering food and drink and viewing hotel information from the convenience of their own smartphone.

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Concierge Information Marketing 130

Hotel Business

JULY 18, 2024

Amelia, an enterprise AI agent software company, and Resorts World Las Vegas have partnered to enhance the resort’s digital concierge, RED, with generative AI capabilities in the near future via the Amelia Answers platform. As part of its overall strategy, the resort wanted to integrate an AI agent into its architecture from day one.

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Concierge 59

Revenue Hub

MARCH 12, 2024

Follow along as we show you what experiential marketing is and explain how these campaigns draw in new visitors, retain loyal guests, and help your hotel stand out from the rest. The best experiential marketing events and campaigns offer value to guests that goes beyond typical amenities to help the hotel become a preferred brand.

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Marketing Concierge Article Events 108

Hotel Management Network

MAY 17, 2024

has expanded its US footprint with the addition of 30 new hotel partners to its portfolio in Florida. expands AI digital concierge services to 30 new Florida hotels appeared first on Hotel Management Network. Metaguest.AI The post Metaguest.AI

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Concierge 52

eHotelier

SEPTEMBER 9, 2024

IRIS, a global market leader in digital F&B, guest directory and concierge solutions for hotels and restaurants, has partnered with Hotel Kimpton De Witt (part of the Lore Group and IHG) to bring a new era of digital guest experiences to life with the launch of IRIS's mobile F&B ordering platform in their co-working space, Café Celia.

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Concierge Marketing 130

Hospitality Net

MARCH 12, 2024

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience.

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Concierge Marketing 105

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them.

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Property Management Communication Book Information 221

Hospitality Net

AUGUST 28, 2024

Imagine, if you will, not just a weekend stay at a swanky hotel where the sheets are always fresh and the concierge always knows your name, but a permanent address in that very hotel.

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Concierge Magazine 105

Hospitality Net

OCTOBER 28, 2024

Hotel payments have undergone a big shift in recent years. What used to be a simple transaction, managed by a concierge at the front desk, is now a key touchpoint and opportunity for hotels to empower guests with greater flexibility and control.

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Concierge 98

Boutique Hotel News

JANUARY 26, 2023

Saudi Arabia: Tech-enabled hotel group YOTEL will open its first hotel in the research and innovation district of Oxagon in NEOM by 2025. The hotel will be located within a dedicated research and innovation campus in Oxagon, a city which is being developed along NEOM’s Red Sea Coast.

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Concierge 130

NV Hotels

OCTOBER 29, 2022

Our guest blogger today is member Hotel Genie. This innovative and high tech company serving the hotel industry has various products and services to better serve guests. Hotel Genie provides Guest Services apps and tools that are purposely different. Eliminate up to 70% of PBX costs when upgrading or building a new Hotel.

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Concierge Housekeeping Guest Services Information 98

Hospitality Net

AUGUST 2, 2024

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announces the opening of the InterContinental San Antonio Riverwalk.

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Concierge 98

Hospitality Net

MAY 7, 2024

If you love hotels, then you will be glad to hear that they offer many amazing career paths. There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider.

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Hospitality Management Concierge Reservations Article 98

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions. Why work in hotels in the UAE?

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Concierge Guest Satisfaction Housekeeping Server 52

Hospitality Net

JULY 31, 2024

Alexander Hotel, a new boutique hotel in the iconic Torre Virreyes skyscraper, is now open. Positioned in the heart of Mexico City’s financial hub, the hotel combines sleek design, meticulous attention to detail, and a Caviar Bar, the first of its kind in Mexico. All suites are equipped with state-of-the-art technology.

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Concierge 98

eHotelier

FEBRUARY 22, 2023

Award-winning, concierge-level, audiovisual services provider Mills James is on a fast-track for growth. In 2022, the company’s AV for hospitality business exceeded pre-pandemic levels across all client venues, including hotels and convention centers servicing seven states and Mexico.

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Concierge 130

EHL Insights

MAY 6, 2024

If you love hotels, then you will be glad to hear that they offer many amazing career paths. There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider.

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Hospitality Management Concierge Reservations Article 98