Les Roches

OCTOBER 10, 2023

What is hospitality? Hospitality is all about giving a warm welcome to guests and providing the services they need and expect. As an industry, hospitality covers everything from beach-front resorts to hotels, B&Bs, spas, restaurants, bars and luxury villas with butler service.

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Travel and Tourism Concierge Training Hospitality Management 52

Les Roches

JUNE 24, 2024

Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. This article aims to uncover some of the strangest careers in the hospitality sector.

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Workshop Concierge Travel and Tourism Hospitality Management 52

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage.

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Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

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Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 4, 2024

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.

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Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Les Roches

OCTOBER 30, 2023

It’s also influencing hospitality management and a wide range of initiatives in the hospitality sector. Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it.

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Les Roches

DECEMBER 21, 2022

Whether you are a school leaver or looking to change your career, studying a hospitality degree could lead to plenty of options for careers in hospitality management. Guest relations management can be a varied role that suits a lot of different people. Overseeing other front desk employees, as well as concierges. .

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Les Roches

DECEMBER 23, 2022

With more than 700,000 hotels and resorts worldwide , the hotel industry is a growth-focused industry that’s interesting and vibrant and offers endless career opportunities as well as immense job satisfaction. Any accommodation may describe itself as luxury, including high-end B&Bs, resorts, and boutique hotels.

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Training Concierge Hospitality Management Book 52

Les Roches

AUGUST 2, 2024

Atlantis, The Palm Situated on the iconic Palm Jumeirah, Atlantis, this magnificent resort combines lavishness with adventure. The Ritz-Carlton, Dubai Located in the beautiful Jumeirah Beach Residence area, this beachfront resort is a haven of refined elegance and tranquility.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

SEPTEMBER 24, 2024

One such acronym is CXM (customer experience management), which is the strategic process of overseeing and optimizing all the interactions a customer has with a company to improve satisfaction and loyalty. There are several reasons why a good customer experience strategy is so significant in hospitality.

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Training Communication Hospitality Management Information 52

Les Roches

MARCH 16, 2023

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? Specializations Your chosen career path may see you specialize in a particular role, such as hospitality management.

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Travel and Tourism Training Catering Hospitality Management 52

Les Roches

JULY 11, 2023

In this guide, we delve into the different types of hotel management jobs , the skills and qualifications required and the ways you can secure a role in the hospitality industry. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

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Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. In the hospitality industry, trends that impact the products and services available are continuously changing. Exciting first-hand experience in the hospitality sector.

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Customer Service Communication Training Hospitality Management 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

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Les Roches

JULY 3, 2024

This involves overseeing day-to-day operations, managing staff, ensuring guest satisfaction and driving profitability in hotels and resorts across Sharjah. They play a crucial role in providing exceptional experiences for hotel guests. This will help you prepare for the kind of Sharjah tourism career that excites you.

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Les Roches

JULY 9, 2024

Understanding the different paths within hospitality The hospitality industry is huge and includes everything from hotels and resorts to restaurants, cruise lines and event management companies. A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism.

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Les Roches

JUNE 7, 2023

Concierge and guest services roles that provide assistance and personalized recommendations, arrange transportation, make reservations, and source local information. Master the fundamentals of customer service and hospitality management and take your career to the next level.

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Customer Service Communication Training Information 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. LEARN HOW Hospitality vs. Hotel Management: What’s The Difference? restaurants, bars, etc.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. LEARN HOW Hospitality vs. Hotel Management: What’s The Difference? restaurants, bars, etc.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

DECEMBER 25, 2022

From small, family-run B&Bs to large, all-inclusive big-brand resorts, there are many different types of hotels located all around the world. Managers of five-star hotels have an exceptionally high level of skill, and impeccably high standards and operate at the very top of their game. Hotel types by target market.

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Les Roches

DECEMBER 28, 2022

Customers can take 3D or virtual reality tours of hotel resorts before they book or use augmented reality in conjunction with wall maps to explore local places of interest. AI concierges or chatbots offer a quick and convenient solution for quests to check in, order room service, or book sightseeing attractions.

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Les Roches

JANUARY 19, 2024

Whethe­r your dream is to own a cozy bed and breakfast or manage­ a luxury resort that rivals the top hotel brands , the first step is crafting a plan. While this may feel ove­rwhelming at first, breaking it down into smalle­r, manageable sections can make­ the task more approachable.

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