Les Roches

OCTOBER 30, 2023

The benefits of smart hotels The benefits of smart hotels for guests There are a number of excellent reasons to consider moving to the smart hotel model that will benefit guests. Personalized experiences: Using data analytics and AI-driven insights, hotels can tailor recommendations and services to match each guest’s profile.

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Les Roches

OCTOBER 10, 2023

Hospitality depends on friendliness, attention to detail, quality, expertise and innovation, all contributing to making sure a guest’s needs are met. Tourism and hospitality are major businesses and in some countries, such as Thailand, tourism has a significant impact on GDP.

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Les Roches

JULY 3, 2024

Here are some key roles at the executive or top level: General manager: as the leader of a hotel, the general manager oversees all aspects of overall operations, including finance, guest services and staff management.

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SiteMinder

NOVEMBER 22, 2023

In fact, as progress continues, tourism could be a world leader for cutting-edge technology and advanced AI. Facebook has ‘M’, Amazon has ‘Alexa’, Apple has created ‘Viv’ in addition to Siri, and Google has announced its ‘Assistant’ service. Pros and cons of robots in tourism As always, there are two sides to this story.

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Les Roches

JULY 5, 2024

Everything you need to know about resort development 5th July, 2024 In this article A key growth driver in global tourism, resort development substantially contributes to job creation, revenue generation and regional advancement. Forecasts indicate a positive annual growth rate of 4.7%

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eZee Absolute

DECEMBER 7, 2023

Hotels are utilising VR for virtual tours, allowing potential guests to explore accommodations and amenities remotely. Hotels are exploring metaverse experiences, from virtual tours to virtual concierge services. Additionally, advanced revenue management systems enable dynamic pricing strategies, optimising revenue in real-time.

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SiteMinder

AUGUST 1, 2024

Research the current and projected demand for hotels in your location, taking into account factors such as population growth, tourism trends, and economic activity. This might include travellers’ age, income, travel purpose (leisure, business, family), interests, and preferences for specific amenities or services.

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Les Roches

JUNE 24, 2024

Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. This article aims to uncover some of the strangest careers in the hospitality sector.

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Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guest services to managing staff and budgets.

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Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

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Les Roches

JULY 11, 2023

Are you interested in a career in the travel and tourism industry? Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. Do you enjoy interacting with and supporting people?

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Les Roches

AUGUST 2, 2024

The popular tourism industry is supported by over 800 hotels , including some of the most prestigious venues on the planet, offering unparalleled opportunities for those looking to advance their careers in hospitality.

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Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

SEPTEMBER 4, 2024

Four Seasons Hotel New York Downtown This hotel, located in Lower Manhattan, combines contemporary design with a guaranteed exceptional level of service. The Four Seasons offers a sophisticated urban retreat with spacious rooms and suites that deliver modern elegance, complete with modern hotel technology and attentive concierge services.

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