Hotelogix

AUGUST 26, 2024

” Key Information: Provide essential details such as check-in and check-out times, Wi-Fi access, breakfast hours, and any other important information the guest should know. Amenities and Services: Highlight the hotel's amenities and services, such as the spa, gym, pool, restaurants, and concierge services.

Information 100

Information Concierge Reservations Communication 100

eZee Absolute

SEPTEMBER 5, 2024

It’s your virtual storefront where potential guests can check out room availability, rates, and those enticing special offers—all without the middleman fees from third-party booking sites. Providing real-time room availability through your booking engine ensures that potential guests see up-to-date information.

Book 52

Book Concierge Reservations Guest Satisfaction 52

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Investing in employees’ well-being, work-life balance, and work culture can create a motivated and dedicated workforce that contributes to enhanced guest satisfaction.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. Here’s everything you need to know and more.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Hotel Business

FEBRUARY 15, 2023

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. The bottom line is this: As new hotels are built—and existing ones are upgraded— hoteliers who optimize guests’ digital experiences will be best positioned to improve margins while elevating guest satisfaction.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

SiteMinder

APRIL 11, 2024

How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. Include images of the personalised guest services and amenities.

Book 98

Book Pricing Marketing Information 98

eZee Absolute

NOVEMBER 16, 2022

The hospitality industry is now stepping up and installing hotel self-service kiosks in order to provide hassle-free check-ins and other services to its guests. In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. Table of Content.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

Les Roches

JULY 9, 2024

Mobile check-ins, digital concierge services and keyless entry systems have become commonplace, offering guests convenience and flexibility. Also, data analytics tools are now enabling hotels to anticipate guest preferences, optimize pricing strategies and improve marketing efforts.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

SiteMinder

AUGUST 1, 2024

Your plan must include how you plan to integrate technology to streamline operations, enhance guest experiences, and boost revenue. Here are some key area you may want to mention: Property management systems (PMS): What PMS are you using to manage bookings, guest information, room inventory, and financial transactions?

Travel and Tourism 52

Travel and Tourism Competitive Analysis Pricing Budgeting 52

eZee Absolute

AUGUST 29, 2023

Hotel operations play a crucial role in defining the guest experience. They ensure that guests experience a seamless, enjoyable stay without facing any trouble. When operations are streamlined and fine-tuned, it resonates in your guests’ satisfaction, the positive reviews they leave, and the loyalty they develop toward your property.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Les Roches

AUGUST 10, 2023

These businesses have a reputation for offering exceptional service and the ultimate guest experience. Here are some examples of high-paying and notable career paths: Hotel manager: responsible for hotel operations, ensuring guest satisfaction, managing staff and optimizing revenue.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Xotels Hotel Revenue Management

JULY 26, 2024

The more tailored your offers are, the more likely guests are to bite. Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. This could be anything from a modern property management system to mobile devices for housekeeping.

Book 59

Book Pricing Marketing Events 59

Xotels Hotel Revenue Management

JULY 26, 2024

The more tailored your offers are, the more likely guests are to bite. Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. This could be anything from a modern property management system to mobile devices for housekeeping.

Book 52

Book Pricing Marketing Events 52