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From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.
It’s all about marketing! Motels Use Simple, Direct Marketing: They highlight affordable rates and easy accessibility. The ‘bleisure’ boom: The ‘bleisure’ market (that’s business + leisure for the uninitiated) is booming. It’s estimated to grow from $594.51 billion by 2032.
With mobile pre check-in, frontdesk staff can allocate resources more efficiently, reducing congestion and enhancing the overall guest experience. The transition from a check-in process to a concierge service elevates the hotel's image and brand value.
Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance. Whether it’s booking a table at a top restaurant, arranging transportation, or securing tickets to a sold-out event, the concierge makes it happen.
They focus on enhancing operational efficiency, guest satisfaction and employee performance Director of sales and marketing: leading the hotel’s sales and marketing efforts, the sales director develops plans to attract guests, increase revenue and enhance the hotel’s brand presence.
Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Hospitality is wonderfully varied.
Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the frontdeskoperations, including reservations, guest inquiries and room assignments.
They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.
How a hospitality school helps you build a hotel career Hospitality schools offer specialized courses focused on hotel management, covering areas such as operations, marketing, finance, food and beverage and guest relations.
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