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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Front desk is the area that guests visit for checking in to the hotel and checking out. Stress level heightens during the arrival time of guests.

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From concierge to CEO: hotel careers in UAE

Les Roches

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

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How does mobile pre check-in contribute to the advantages of hotels in the present day?

Metasphere

The transition from a check-in process to a concierge service elevates the hotel's image and brand value. Hotels can convey important information and updates to guests in real-time, ensuring that they are informed about events, promotions, and amenities available during their stay.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

Bachelor in hospitality management Front desk and guest services The first point of contact for guests is the front desk. This role involves checking guests in and out, handling reservations and providing information about the hotel and local attractions.

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Hotel Self-Service Kiosk: Why Is It a Must-Have?

eZee Absolute

A hotel self-service kiosk is a digital device that enables guests to fill in the required information and get access to their rooms and other services. It eliminates the need for the front desk as it handles bookings, check-ins/outs, provides room keys, processes payments, and such likes. Eliminate the front desk fuss.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

What are the different job roles in the hospitality industry? Hospitality is wonderfully varied. Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

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From reception to management: Hotel careers in Dubai

Les Roches

Here are common routes into the industry: Front desk receptionist: welcomes guests, handles check-ins and assists with inquiries Housekeeping staff: maintains cleanliness of rooms and public areas Food and beverage server: takes orders and serves guests in hotel dining areas Concierge: a major part of the hospitality experience, assists guests with (..)