Remove Concierge Remove Facility Management Remove Maintenance
article thumbnail

Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. Higher star ratings demand a greater variety of facilities and services, which must be maintained to a high standard. This includes the efficiency, hospitality, and responsiveness of the staff.

article thumbnail

Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. Higher star ratings demand a greater variety of facilities and services, which must be maintained to a high standard. This includes the efficiency, hospitality, and responsiveness of the staff.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Assistant hotel manager. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests.

article thumbnail

A guide to hotel departments, operational areas and building functions

SiteMinder

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Assistant front of house manager.

article thumbnail

Diverse careers in hospitality and tourism: match your talents

Les Roches

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?