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From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.
The transition from a check-in process to a concierge service elevates the hotel's image and brand value. Hotels can convey important information and updates to guests in real-time, ensuring that they are informed about events, promotions, and amenities available during their stay.
Dynamic work environment: the city is a hub for business tourism, leisure travelers and international events, leading to a consistently high occupancy rate. Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance.
The main reasons are: Specialized knowledge and expertise: a degree in hospitality management or a related field provides individuals with specific knowledge and expertise in areas like hotel operations, revenue management, guest relations and event planning.
The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.
Understanding the different paths within hospitality The hospitality industry is huge and includes everything from hotels and resorts to restaurants, cruise lines and event management companies. A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism.
Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the frontdeskoperations, including reservations, guest inquiries and room assignments.
They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.
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