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A comprehensive overview of job positions within a hotel

SiteMinder

The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. Hotel management job positions.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

Responsibilities include managing bookings, addressing guest inquiries and coordinating with other departments to fulfill special requests. Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction.