This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
For most hospitality businesses, the customerservice experience is everything. It creates value that directly impacts the business, from building customer loyalty to generating enthusiastic reviews and repeat business. For careers in hospitality , understanding the customerservice experience is essential.
From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.
The purpose of the role is to ensure that all guests receive high quality customerservice. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Key attributes include strong people skills, attention to detail, good leadership skills and customerservice experience.
which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customerservice. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.
A career in it offers diverse opportunities, including hotel management, customerservice , event planning and tourism. While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions.
Depending on the size and structure of your hotel, you may have a receptionist, concierge, reservation agent or all of the above. Although the roles vary, what you ask at a hotel receptionist interview will be similar to concierge job interview questions. What is your favourite part about being a hotel server/waitress?
Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customerservice and technical skills. What are front-of-house positions? If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.
Here tourism businesses prioritize the highest standards of customerservice and guest satisfaction — and over half of the hospitality revenue of the city coming from luxury venues. This involves overseeing day-to-day operations, managing staff, ensuring guest satisfaction and driving profitability in hotels and resorts across Sharjah.
Here are common routes into the industry: Front desk receptionist: welcomes guests, handles check-ins and assists with inquiries Housekeeping staff: maintains cleanliness of rooms and public areas Food and beverage server: takes orders and serves guests in hotel dining areas Concierge: a major part of the hospitality experience, assists guests with (..)
From front-of-house functions like guest reception and conciergeservices to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.
From front-of-house functions like guest reception and conciergeservices to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content