Hotelogix

OCTOBER 30, 2024

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Front desk staff have to deal with demanding requests and impatient attitudes. Stress level heightens during the arrival time of guests.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

SEPTEMBER 25, 2024

Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance. Whether it’s booking a table at a top restaurant, arranging transportation, or securing tickets to a sold-out event, the concierge makes it happen.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Les Roches

JULY 9, 2024

A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. From booking platforms to smart room controls, hotels are using technology to improve efficiency, personalize services and streamline operations.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 4, 2024

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Hospitality Management 52

Hospitality Management Front Desk Operations Guest Satisfaction Budgeting 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52