Remove Competitive Analysis Remove Customer Service Remove Housekeeping
article thumbnail

Hotel Business Intelligence: Turn Data into Hotel Success

Hotelogix

  You can: Look at guest feedback to see what needs work Guess what guests might like for customized services Keep an eye on how well your loyalty program is doing and make rewards better Find and fix possible issues before they get big Competitive Analysis Know what your competitors are up to with hotel business intelligence. 

article thumbnail

Insights into hotel management salary and requirements

Les Roches

They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance. Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction.

article thumbnail

How to start a hotel business plan

SiteMinder

Key personnel: List any other essential personnel, such as the general manager, head chef, head of housekeeping, and sales manager. Staffing requirements: Determine the number of staff needed for each department (front desk, housekeeping, maintenance, food and beverage, etc.), based on your projected occupancy and service levels.