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Staffing requirements: Determine the number of staff needed for each department (front desk, housekeeping, maintenance, food and beverage, etc.), Budget Here, you should outline your hotel’s expected expenses, including staffing costs, utilities, maintenance, marketing, and other operational expenses.
They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance. Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction.
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