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based on your projected occupancy and service levels. Staff training: Outline your training plans for new staff members and existing employees, ensuring they are equipped with the skills and knowledge to provide excellent guestservice. Break-even analysis: Calculate the point at which your hotel will start to generate a profit.
Front office manager As the face of guestservices, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.
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