Remove Competitive Analysis Remove Concierge Remove Guest Satisfaction
article thumbnail

How to start a hotel business plan

SiteMinder

Break-even analysis: Calculate the point at which your hotel will start to generate a profit. Competitive analysis This is a deeper dive into your earlier research section, where you uncovered your place in the market. Training : ongoing training for staff in guest service, local area knowledge, and bespoke service.

article thumbnail

Insights into hotel management salary and requirements

Les Roches

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

article thumbnail

The Mille Club: Introducing the Total Revenue Manager

Larry Mogelonsky

Often, this requires strategic input on segment forecasts, competitive analysis and historical data analysis. Finally, through listening to guests needs, cross-selling related products such as local excursions can now be measured insofar as their tangible effects on sentiment and the ability to drive nightly rate.

Pricing 130