article thumbnail

Compliance training as a cornerstone of culture in hospitality

Hospitality Magazine

This could involve interactive workshops to role-play scenarios, alongside easily accessible online bite-sized courses with quizzes to test understanding, to ensure knowledge is retained and applied. Open communication: Fostering an environment where employees feel safe speaking up about concerns, without fear of retribution.

Training 246
article thumbnail

UNWTO communication, media and tourism training in Africa workshop

eHotelier

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication (..)

Workshop 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

UNWTO Workshop Puts Focus on Modern, Dynamic Tourism Communications for Africa

Hospitality Net

The first Communications, Media and Tourism Training Workshop in Africa (Victoria Falls, Zimbabwe, 13-15 November) recognized the heightened relevance of tourism and the current opportunity to gain greater visibility outside of the sector itself.

article thumbnail

Creating a Compelling Benefits Package for Club and Resort Employees

Horizon Hospitality

Do: Promote these benefits in recruitment materials and internal communications. Hosting workshops or providing resources can improve engagement. Here are a few common mistakes to avoid: Under-Communicating Benefits: Employees may not take advantage of offerings they dont fully understand.

Workshop 130
article thumbnail

The Top Traits of Exceptional Hospitality Professionals

STAAH

A Quick Tip: Sign up for webinars, industry newsletters, and workshops to stay ahead. Communication Skills: Building Connections Clear and effective communication builds trust and ensures smooth operations. STAAH, for instance, offers resources to help hoteliers grow their knowledge of distribution and revenue management.

article thumbnail

Experiential Gifting: The Holiday Hotel Revenue Booster You Need

Revenue Hub

Offer something unique like a culinary workshop with a holiday twist or a family package that includes personal elf visits. Consider teaming up with a local bakery to offer exclusive holiday pastry workshops or set up a pop-up gallery featuring local artists where guests can immerse themselves in the regional art scene.

Workshop 108
article thumbnail

Rudding Park sends Gen Z workforce to theatre workshops to improve their confidence

Boutique Hotelier

The partnership has been created to help the hotel’s teams develop both professionally and personally through a series of fun and creative workshops. Rudding Park has launched a new partnership with Harrogate Theatre to help instill confidence in its workforce, with a particular focus on first-time, Gen Z employees.

Workshop 102