Les Roches

SEPTEMBER 25, 2024

Many hotels invest in employee development, providing training programs, workshops and opportunities for internal promotions. A career in guest services requires excellent communication skills, a friendly demeanor and the ability to solve problems efficiently.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Les Roches

MAY 9, 2023

Conferences and seminars: This type of event is ideal for presenting new products or services to potential customers and providing educational workshops on particular topics. This includes vendor management, staff coordination, registration, and customer service. What are the different types of corporate events?

Events 52

Events Event Coordination Budgeting Customer Service 52

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59