Hotelogix

JANUARY 10, 2025

Staff members pick it up fast, which reduces training time and errors.   Google ecosystem integration: Seamless coordination with email and video conferencing tools can enhance communication with guests and among staff members. Why You Should Go For It Google Calendar has a user-friendly interface.

Book 100

Book Reservations Scheduling Housekeeping 100

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction.

Scheduling 158

Scheduling Reservations Communication Training 158

Revenue Hub

SEPTEMBER 5, 2023

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Training and Communication Effective inventory management requires a well-trained staff that understands the importance of maintaining accurate information.

Pricing 109

Pricing Reservations Training Article 109

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Scheduling 148

Scheduling Communication Events Training 148

Hotelogix

JANUARY 31, 2024

Clear communication, easy navigation on websites, and responsive customer service can make a significant difference. This can be achieved through personalized services, special events, or distinctive features of your property. Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions.

Guest Services 130

Guest Services Customer Service Book Demo 130

Revenue Hub

JULY 24, 2023

Reputation : Make sure that seasonal closure is communicated effectively to potential customers. This might include re-hiring or training staff, restocking supplies, marketing initiatives, and ensuring the hotel is clean and inviting. Reopening Plan : Have a plan for ramping back up as the high season approaches.

Maintenance 98

Maintenance Travel and Tourism Special Events Pricing 98

7 Shifts

AUGUST 18, 2024

Other ways to market your bar: Create a loyalty program from day one Write press releases you can publish in your local newsletter Introduce happy hour promotions Use social media: Create a unique hashtag for special events and encourage customers to share your posts by offering perks likes discounts and free drinks.

Customer Service 148

Customer Service Marketing Scheduling Special Events 148

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. Reduced costs (wages and training). Auto pre and post stay emails and full guest communications. Reduced guest wait times.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Bigger suppliers like beverage distributors often have access to special events like concerts or sporting events.

Front of House 148

Front of House Server Events Special Events 148

Modern Restaurant Management

JUNE 24, 2024

Freelancers offer specialized services on a project basis, allowing restaurants to access expertise without a long-term commitment. Examples include freelance chefs hired for special events, graphic designers creating promotional materials, or social media consultants managing online presence. A – Awareness and training.

Document 88

Document Training Events Special Events 88

7 Shifts

AUGUST 15, 2022

For example, being personable and communicative lends itself much more closely to a server job than a busser job. Did you overhear that a table was celebrating a special event? Do you offer any continuing training or education opportunities?” Your ability to communicate effectively with your team. How to Answer.

Scheduling 158

Scheduling Communication Special Events Server 158

Modern Restaurant Management

DECEMBER 21, 2022

Collaborations : Collaborations, such as partnering with a well-known designer on staff uniforms or bringing in guest chefs for special events and pop-ups, will continue to capture consumer attention. To differentiate your concept from another, you have to offer both. ” We’ll see an increased focus on music (e.g.,

Pricing 167

Pricing Portion Control Budgeting Marketing 167

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support. More than 68 percent reported implementing sustainability practices.

Pricing 100

Pricing Training Marketing Book 100

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

MAY 31, 2024

Additionally, 79 percent of adults agree working in the restaurant industry is valuable for professional development and that they still use those skills like teamwork, prioritization, communication, adaptability, and attention to detail.” ” The restaurant industry is the nation’s training ground.

Catering 156

Catering Marketing Download Pricing 156

Les Roches

APRIL 26, 2023

Despite the difference between clients and customers, both can be an important source of repeat business for hospitality businesses and require staff to have excellent communication skills and a passion for delivering excellence in customer service. Here’s how clients and customers are defined in the context of the hospitality industry.

Customer Service 52

Customer Service Definition Communication Events 52

SiteMinder

JUNE 12, 2024

Restrictions Management : Implementing restrictions like minimum stay requirements during peak periods or special events to optimise room revenue. Seasonality, special events and high demand can allow hotel properties to alter their rates in order to increase revenue. as their Summer is during the Australian Winter.

Pricing 98

Pricing Book Reservations Events 98

Les Roches

MARCH 16, 2023

The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget. They may be looking to book a trip for a honeymoon, wedding, or special event. A solid foundation enables you to begin your career.

Travel and Tourism 52

Travel and Tourism Training Catering Hospitality Management 52

The Restaurant Times

MARCH 8, 2022

Open communication and cash flow planning are essential for your company’s survival. Adding new menu items, having monthly special events, and enhancing employee productivity are just a few methods to boost revenue in your restaurant. Setting financial goals is a no-brainer for any restaurateur who wants to be profitable.

Special Events 52

Special Events Scheduling Communication Training 52

Les Roches

MAY 9, 2023

Career opportunities in events management If you’re interested in pursuing a career as an events manager , then there are several career opportunities available. You can decide on a career path in hotel management , convention and tradeshow management, hospitality management , or special events planning.

Events 52

Events Event Coordination Budgeting Customer Service 52

Les Roches

JUNE 4, 2024

This may include arranging personalized welcomes, coordinating special celebrations or offering unique experiences exclusive to the property Implementing service standards: a key part of the role is to ensure consistency in the guest experience.

Guest Satisfaction 52

Guest Satisfaction Communication Events Hospitality Management 52

Les Roches

DECEMBER 28, 2022

For example, if you struggle with your IT skills, you can always look at training courses or qualifications that will help you improve. Food and Beverage manager – Also known as F&B, this is managing inventory, orders, budgets, and planning of special events for restaurants, bars, and catering.

Hospitality Management 52

Hospitality Management Training Communication Special Events 52

Lithos POS

SEPTEMBER 27, 2023

You can use the customer report for various loyalty programs such as points-based loyalty programs, tiered loyalty programs, punch card loyalty programs, discounts and coupons, online and mobile loyalty programs, special event discounts, and feedback and review programs.

POS Systems 69

POS Systems Accounting Front of House Server 69

SiteMinder

JULY 4, 2024

Enhance guest satisfaction and revenue with SiteMinder Streamline your hotel's operations with SiteMinder's intuitive tools, from booking management and personalised communication to direct booking enhancements. Communicate and build relationships as early as possible The sooner you can engage with your guests the better.

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

Synergy Suite

JUNE 7, 2024

During busier weekends (especially if there are special events locally), the establishment can ensure appropriate staffing levels while preserving the work-life balance of their employees. Rotating weekend schedules promote cross-training and skill development. But that’s not the only way to increase productivity.

Scheduling 52

Scheduling Training Communication Special Events 52

Synergy Suite

MAY 17, 2024

Take a moment to forecast demand, ask employees if any special events or important obligations are coming up, look up the weather, Google upcoming local or national events, and anything else that might have a significant impact on foot traffic, attendance and punctuality, and more. Cross-train employees where applicable.

Scheduling 52

Scheduling Accounting Communication Training 52

SiteMinder

AUGUST 29, 2023

Hotel labour costs encompass salaries, benefits, training, and even recruitment expenses. For example, housekeeping can communicate directly with the front desk system from a mobile device and check which rooms need cleaning or servicing, and which ones are occupied. Optimised Distribution with Lower Commission Costs.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

eZee Absolute

MAY 7, 2024

Unlocking Synergies: Imagine offering a discounted spa treatment with a room booking, or creating special event packages with bundled meals. Facilitate open communication and data sharing between revenue management, sales, marketing, and other departments. TRM requires collaboration!

Pricing 52

Pricing Book Marketing Events 52

Synergy Suite

JULY 20, 2024

Restaurants, in particular, may resort to double shifts during peak seasons or special events when an increased workforce is necessary to handle the customer surge. These technological solutions automate complex scheduling tasks, facilitate swift adjustments, and foster transparent communication between managers and employees.

Bookkeeping 52

Bookkeeping Scheduling Accounting Information 52

Modern Restaurant Management

JUNE 19, 2020

launched the Ecolab Science Certified Program, a comprehensive program combining advanced chemistry with new public health training and audit verification to deliver a higher standard of cleanliness for public health and food safety required due to the COVID-19 pandemic. Ecolab Science Certified Program. Ecolab Inc.

Sanitation 145

Sanitation Information Marketing Document 145

Hotelogix

JANUARY 31, 2025

Practicing Effective Communication Skills with hotel employees can enhance your stay in many ways. This helps a lot if you plan to use buses or trains. Hidden Ways to Upgrade Your Room Tell them about special events. Communicate : Keep hotel staff in the loop.  Being Polite Pays Off Treat the staff well.

Communication 100

Communication Demo Special Events Book 100