7 Shifts

JULY 22, 2022

Special Events. Event management. The shift to warmer weather signals the start of a busy event season, from weddings to birthday parties to networking parties. These events will often bring new guests to your restaurant, and you want to make sure you maintain a high level of service to turn them into loyal customers!

Scheduling 156

Scheduling Document Special Events Communication 156

Modern Restaurant Management

FEBRUARY 22, 2022

These platforms utilize point systems and integrations with communications platforms to make it easy for managers and fellow employees to give out kudos. Some moments of recognition call for a party or special event. At these events, you can take the appreciation to a whole other level if executives attend.

Front of House 208

Front of House Special Events Back of House Events 208

Hotelogix

OCTOBER 11, 2024

Seasonal Influences: Holidays and special events can impact travel plans. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Keeping Guests Informed  Clear communication about booking policies and potential fees is essential.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. Here's how: Table of Contents.

Scheduling 148

Scheduling Communication Training Special Events 148

Hotelogix

JANUARY 12, 2025

Offer personalized pricing for niche markets, like long-stay guests or special events. It offers hoteliers a unified platform to effectively manage bookings from travel agencies, guaranteeing smooth communication and coordination. These unpublished rates allow hotels to: Provide discounts for group bookings or loyal agents.

Book 130

Book Pricing Marketing Events 130

Horizon Hospitality

NOVEMBER 20, 2023

Having an “unplugged” ceremony is a common request that can easily be accommodated through proper signage and communication from event staff. The recent wedding boom has finally eased as the industry catches up on two years of pent-up celebrations. After the dust settled, what has changed in the way people celebrate?

Events 130

Events Special Events Club Management Catering 130

Hotelogix

JANUARY 10, 2025

  Google ecosystem integration: Seamless coordination with email and video conferencing tools can enhance communication with guests and among staff members. It's a bargain for small hotels watching their budget. 

Book 100

Book Reservations Scheduling Housekeeping 100

Modern Restaurant Management

AUGUST 3, 2021

You’re probably already running daily or weekly specials—make sure those are widely communicated to your audience by posting them on your social channels. Deploy email marketing to build a subscriber list and send news of special features and special events on a regular cadence.

Special Events 215

Special Events Events Server Information 215

SiteMinder

MARCH 25, 2025

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. Strong communication : Clear, prompt responses to guests and staff are crucial.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

Modern Restaurant Management

JANUARY 9, 2020

Social media is a great tool for communicating and engaging with customers. The key to this marketing tactic is to build a community of existing customers and then extend the brand experience beyond your doors. Simply ask customers if they would like to join your email list for any news, promotions, or special events.

Marketing 146

Marketing Special Events Accounting Events 146

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Scheduling 148

Scheduling Communication Events Training 148

Hotelogix

FEBRUARY 17, 2025

Going to special events, talking in forums, and meeting other members are all great ways to build relationships. Member Engagement Hotelogix provides tools for associations to enhance member engagement and communication. It's like making friends but for grown-ups! it's about making real connections.

Travel and Tourism 100

Travel and Tourism Events Training Marketing 100

Modern Restaurant Management

JULY 6, 2023

While some customers might be interested, it won't resonate with those who only come in on weekends, making the message irrelevant, or annoying, to them, and therefore “devaluing” all communications from you. Timing and context also play a role in creating “high value” communications.

Marketing 180

Marketing Information Communication Reservations 180

Hotelogix

JANUARY 31, 2024

Clear communication, easy navigation on websites, and responsive customer service can make a significant difference. This can be achieved through personalized services, special events, or distinctive features of your property. Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions.

Guest Services 130

Guest Services Customer Service Book Demo 130

Revenue Hub

SEPTEMBER 5, 2023

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Training and Communication Effective inventory management requires a well-trained staff that understands the importance of maintaining accurate information.

Pricing 109

Pricing Reservations Training Article 109

Revenue Hub

JUNE 20, 2024

When dealing with multiple core systems that don’t communicate well (your PMS, CRS, CRM, ORM, etc.), Guests expect proactive, personalized communication. Special events marketed to loyalty-tier guests within the drive market. “We sometimes you need to get a little unorthodox. What does that look like?

Reservations 108

Reservations Special Events Communication Article 108

Revenue Hub

JULY 24, 2023

Reputation : Make sure that seasonal closure is communicated effectively to potential customers. Hosting Events : Hotels can create demand by hosting events, conferences, or partnering with local businesses for special events. Low Demand Days Demand begins to pick up but is still relatively low.

Maintenance 98

Maintenance Travel and Tourism Special Events Pricing 98

Modern Restaurant Management

DECEMBER 6, 2019

As we previously mentioned, continue to nurture the relationship by offering first-time customer discounts and communicating with your e-mail list about upcoming sales and promotions. Ask customers to provide feedback about your business. And if your business has an amazing mobile app, you have a potential gold mine of reciprocity.

Marketing 137

Marketing Special Events Download Communication 137

Revenue Hub

MAY 17, 2024

Increasing ROE on Property With a robust tech stack and complete guest information, properties can continue to communicate with guests while they are on-site via their preferred communication channel (messaging or SMS). Properties can offer a discount on spa services or special event tickets based on their history and interests.

Marketing 109

Marketing Travel and Tourism Book Information 109

Revenue Hub

JUNE 27, 2023

Successful hotel revenue managers understand their peak seasons, shoulder seasons, off-seasons, areawide special events, market segment performance and other demand generators for their market. When systems communicate with one another, comprehensive data from multiple sources can be viewed easily allowing for quick decision making.

Pricing 98

Pricing Book Special Events Maintenance 98

Hotel Owner

JUNE 29, 2023

Think about what attracts people to your area – is it a theme park, special event, scenery, or a pastime, such as walking, cycling or fishing? Building a communications plan is key – and worth a little thought at the outset. Will the marketing be affordable and reasonably expected to be cost effective?

Special Events 105

Special Events Marketing Reservations Communication 105

Revenue Hub

JUNE 27, 2023

Increasing ROE on Property With a robust tech stack and complete guest information, properties can continue to communicate with guests while they are on-site via their preferred communication channel (messaging or SMS). Properties can offer a discount on spa services or special event tickets based on their history and interests.

Marketing 98

Marketing Book Travel and Tourism Information 98

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. Auto pre and post stay emails and full guest communications. Group bookings with online group portals for easier management.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

7 Shifts

AUGUST 18, 2024

Other ways to market your bar: Create a loyalty program from day one Write press releases you can publish in your local newsletter Introduce happy hour promotions Use social media: Create a unique hashtag for special events and encourage customers to share your posts by offering perks likes discounts and free drinks.

Customer Service 148

Customer Service Marketing Special Events Scheduling 148

Hotelogix

OCTOBER 18, 2023

Regular orders and clear communication help build trust, leading to better pricing and priority service. Seasonal Variations: You often experience fluctuations in demand based on seasons or special events. This prevents tying up capital in excessive stock or last-minute rush orders.

Procurement 100

Procurement Special Events Guest Satisfaction Pricing 100

Hotel Business

FEBRUARY 13, 2024

Most notably, she has helped to grow the foundation’s two annual fundraisers to million-dollar events. These promotions are incredibly well deserved and will help AHLA continue delivering top-notch advocacy, member services and communications support to hoteliers throughout the country,” said Chip Rogers, president/CEO, AHLA.

Special Events 59

Special Events Events Communication 59

7 Shifts

DECEMBER 8, 2020

Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Bigger suppliers like beverage distributors often have access to special events like concerts or sporting events. Tally up and see which member of your team had the most perfect checks and give them a reward at the end of competition.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

JULY 20, 2024

Consistent and authentic communication builds trust with your customers. billion Sharing a variety of content Photos, videos, special event posts Instagram 25 to 34 Over 2 billion Visual content Mouth-watering photos, short videos, Instagram Stories, IGTV, Reels TikTok 13 to 24 Over 1.58

Special Events 88

Special Events Events Scheduling Competitive Analysis 88

7 Shifts

AUGUST 15, 2022

For example, being personable and communicative lends itself much more closely to a server job than a busser job. Did you overhear that a table was celebrating a special event? Your ability to communicate effectively with your team. Did you overhear the table was celebrating a special event? How to Answer.

Scheduling 158

Scheduling Communication Special Events Server 158

The Restaurant Times

JUNE 26, 2021

Furthermore, it is a great marketing tool that facilitates personalized marketing campaigns and effectively communicates the offers and discounts of your restaurant. . Personalized emails can also be sent to them based on their eating behaviour or special events like birthdays or marriage anniversaries. Seeks Feedback.

POS Systems 52

POS Systems Special Events Presentation Communication 52

Modern Restaurant Management

DECEMBER 21, 2022

Collaborations : Collaborations, such as partnering with a well-known designer on staff uniforms or bringing in guest chefs for special events and pop-ups, will continue to capture consumer attention. To differentiate your concept from another, you have to offer both. ” We’ll see an increased focus on music (e.g.,

Pricing 167

Pricing Portion Control Budgeting Marketing 167

Les Roches

FEBRUARY 13, 2024

Their responsibilities include organizing activities, social events, and announce­ments while coordinating with various departme­nt heads to ensure smooth ope­rations on the cruise ship. Being a cruise director is more­ than just hosting special events and cocktail parties on board.

Travel and Tourism 52

Travel and Tourism Customer Service Communication Events 52

Modern Restaurant Management

MAY 31, 2024

Additionally, 79 percent of adults agree working in the restaurant industry is valuable for professional development and that they still use those skills like teamwork, prioritization, communication, adaptability, and attention to detail.” ” The restaurant industry is the nation’s training ground.

Catering 156

Catering Marketing Download Pricing 156

Modern Restaurant Management

JUNE 24, 2024

Freelancers offer specialized services on a project basis, allowing restaurants to access expertise without a long-term commitment. Examples include freelance chefs hired for special events, graphic designers creating promotional materials, or social media consultants managing online presence.

Document 88

Document Training Events Special Events 88

SiteMinder

JUNE 12, 2024

Restrictions Management : Implementing restrictions like minimum stay requirements during peak periods or special events to optimise room revenue. Seasonality, special events and high demand can allow hotel properties to alter their rates in order to increase revenue. as their Summer is during the Australian Winter.

Pricing 98

Pricing Book Reservations Events 98

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. Some programs also offer hospitality internships , providing valuable hands-on experience alongside the academic classroom studies.

Guest Services 52

Guest Services Definition Customer Service Concierge 52