7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. From managing overtime hours, to employee time off and availability, to making the right calls when it comes to who and when, scheduling takes a lot of time and mental energy. Here are 10 common scheduling errors and how to solve and prevent them.

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What strategies do you use to communicate with servers effectively to manage seating flow?

Server 78

Server Reservations Guest Satisfaction Communication 78

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

Scheduling 208

Scheduling Accounting Communication Server 208

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

Training 78

Training POS Systems Server Customer Service 78

7 Shifts

JANUARY 26, 2022

Otherwise, it's near impossible to coordinate schedules and keep the right people informed. Whether it's retraining servers to follow COVID safety protocols or making sure the floors are mopped each night, restaurant task management and communication is what keeps a restaurant running smoothly. Miscommunication. Manual Reports.

Scheduling 183

Scheduling Communication Server Information 183

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78

Server Sanitation Accounting Communication 78

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

Hotelogix

JANUARY 19, 2025

Legacy vs. Cloud-Based PMS Legacy PMS Legacy PMS relies on on-premise servers and requires significant maintenance. For instance, it enhances communication between departments. Cloud-based PMS eliminates the need for on-premise servers and expensive IT maintenance, making it an affordable solution for hotels of all sizes.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

DECEMBER 22, 2021

Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention. This is one of the easiest forms of IoT because it doesn't require any human other than the server punching in orders at their waiting station. Automatically switching modes (i.e.

POS Systems 244

POS Systems Maintenance Server Scheduling 244

7 Shifts

MARCH 16, 2020

Supply servers, hosts, and kitchen staff with gloves. Show cleanliness, like kitchen and servers wearing gloves, sanitizing the restaurant, etc. Communicate with staff and managers. Communicate with your manager about any changes to your situation—whether you’ve recently travelled or are feeling unwell.

Sanitation 147

Sanitation Scheduling Communication Server 147

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Continue to clearly communicate your plan of action to both customers and employees. Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up.

Server 199

Server Reservations Communication Sanitation 199

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule? A great employee schedule doesn’t just happen. A strong schedule should check each of these boxes.

Scheduling 78

Scheduling Server Communication Information 78

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Training 147

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Purchasing & Ordering.

Server 145

Server Scheduling Portion Control Customer Service 145

Modern Restaurant Management

JUNE 13, 2023

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. While “shadowing” strategies pairing new staff with veteran servers may be tempting given limited time and budgets, the potential to pick up bad habits or dissonant messaging warrants significant caution.

Training 180

Training Server Budgeting Scheduling 180

7 Shifts

APRIL 13, 2021

Integrating sales and data into scheduling ?? Before 7shifts, Canyons and Gameday were using a different scheduling platform but were dissatisfied with the lack of regular platform upgrades. Communication is always a problem in restaurants with large teams like Canyons. Never forget another Wing Wednesday ??

Scheduling 148

Scheduling Communication Server Definition 148

7 Shifts

NOVEMBER 25, 2024

Recommended Reading: 3 Ways to Run a Sustainable Restaurant How to Increase Staff Productivity Productivity for Servers Problem: Restaurant staff taking short personal breaks It’s vital to minimize the amount of time sinks available in day-to-day tasks in your restaurant. A busy staff means productive staff, which is good for business.

Back of House 88

Back of House Training Procurement Server 88

Synergy Suite

APRIL 4, 2024

Experienced business owners know that having a balanced schedule for multiple employees can be difficult, especially as the number of employees increases. Today we’re going to answer the following questions: What is scheduling in the workplace? What is an example of an employee schedule?

Scheduling 52

Scheduling Server Reservations Communication 52

7 Shifts

DECEMBER 15, 2021

Despite your best scheduling efforts , there will always be imperfections, and conflicts will arise. In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. Recommended Reading: 9 Steps On How to Schedule Employees Effectively.

Scheduling 148

Scheduling Server Communication Article 148

Modern Restaurant Management

SEPTEMBER 23, 2024

For example, consider offering additional paid time off or allowing flexible scheduling to improve employee participation. Make Sure Employees Understand the Program Effective communication is critical when setting up a safety incentive program to ensure all employees understand how it works.

Training 180

Training Scheduling Information Back of House 180

7 Shifts

MAY 3, 2021

Add indoor and outdoor servers, dedicate a busser to just patio tables, or even create a department for your outdoor bar. Many scheduling platforms charge for every employee that you add, which drive up costs in the summer. Never again will you have five servers staring at the downpour and a kitchen with no tickets.

Server 148

Server Budgeting Scheduling Communication 148

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

JUNE 8, 2020

Katie: “I worked as a server throughout university and climbed my way through the chain until I was in a management role.” Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. I oversaw the entire glory Juice Co.

Server 130

Server Scheduling Communication Front of House 130

Modern Restaurant Management

APRIL 29, 2021

Nguyen also created flexibility in the work schedule: Traditional shifts were trimmed into shorter shifts to accommodate employees' lifestyle needs, such as students or workers needing supplemental income. “You don’t need to say restaurant only when you may just need a good communicator for a logistics role.”

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

MARCH 23, 2020

Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible. Information relating to the virus is changing on a day-by-day basis, so your staff may need to alter their schedules to accommodate unforeseen circumstances.

Marketing 203

Marketing Download Server Information 203

Modern Restaurant Management

MARCH 11, 2025

In California, for example, there is no longer a tipped minimum for servers, and minimum wage has jumped 33 percent from $11 per hour to $16.50. Hourly staff is getting more vacation time as well as schedules that fit their lifestyle. Many restaurants started using two-way radio systems with earpieces so staff could communicate.

Communication 88

Communication Server Pricing Scheduling 88

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server. Communicate Company Goals and Values.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

AUGUST 20, 2020

With features like automated scheduling, time tracking, and analytics reporting, labor management software can help your restaurant reduce its labor costs. Benefits: Restaurant labor management tools take the guesswork out of scheduling. Your servers can use this information to serve guests personalized hospitality experiences.

Server 117

Server Scheduling POS Systems Reservations 117

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. You should also create a cleaning schedule that assigns specific tasks to designated staff members. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

OCTOBER 2, 2019

You’re now responsible for their schedules, their paychecks, their days off, and setting an example for professionalism. Additionally, make them accessible in a shared drive or through your restaurant communication system. Communication is key in every part of the restaurant business. Everyone is shouting orders and requests.

Communication 114

Communication Scheduling Server Training 114

7 Shifts

SEPTEMBER 9, 2024

From offering flexible work schedules and providing regular feedback and recognition, let’s explore strategies to build a strong, committed team that drives your restaurant’s success. And allow them to plan their lives by sending them the work schedule at least two weeks in advance.

Training 134

Training Scheduling Server Communication 134

Synergy Suite

AUGUST 17, 2022

While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. An ill-planned schedule means so much more than running into a few shifts that must be filled at the last minute. Why Is Restaurant Scheduling So Important? Fixed Shifts.

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Job responsibilities for each department (Be as detailed as possible without being preachy.

Training 148

Training POS Systems Communication Document 148