Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. Communicating Cleanliness. Building Trust Through Cleanliness. What Can You Do Now?

Sanitation 195

Sanitation Communication POS Systems Training 195

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Communicate Standards and Keep Everyone in the Loop. With complicated instructions and shifting rules, communication is key to preventing a miscue.

Back of House 215

Back of House Sanitation Communication Front of House 215

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Sanitation 189

Sanitation Communication Reservations Server 189

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 197

Sanitation Communication Catering Accounting 197

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

Training 218

Training Communication Sanitation Document 218

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Particularly for employees just starting in foodservice, it’s all too easy to forget information from training that can expose your business to risk. Monitor Pandemic Health and Sanitation.

Scheduling 199

Scheduling Sanitation Training Document 199

Modern Restaurant Management

OCTOBER 14, 2022

Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

JULY 10, 2020

Once a check of the normal operational, cleaning and sanitation issues confronting a food facility has been completed, restaurants now are faced with new challenges and guidelines brought on by COVID-19. Infection control, including employee wellness checks, identifying high touch surfaces and increasing cleaning and sanitizing schedules.

Sanitation 171

Sanitation Training Scheduling Document 171

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Recommended Reading: How to Effectively Sanitize & Clean Your Restaurant What is Restaurant Task Management?

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

Sanitation 212

Sanitation Customer Service Information Server 212

Modern Restaurant Management

JUNE 7, 2021

Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize. Although not as great, the risk of surface transmissions is still present. Drive thru headsets. In the U.S.,

Sanitation 212

Sanitation Training Communication Presentation 212

Modern Restaurant Management

OCTOBER 6, 2021

.” GSF USA recommends the following: Develop a comprehensive cleaning plan and train staff – Work with a trusted service provider to outline a detailed cleaning plan that specifies cleaning tasks and frequencies. Most importantly, train staff to use cleaners, disinfectants and tools correctly.

Sanitation 166

Sanitation Training Communication Presentation 166

Modern Restaurant Management

JUNE 28, 2021

Adjusting Hours and Customer Communication. Training, Training, Training … Making Current Staff and Managers Better. Because of COVID, customers notice everything related to sanitation. One way that many restaurants are dealing with this labor shortage is by adjusting hour or days of operation.

Server 186

Server Reservations Sanitation Training 186

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. Lastly, train your management on the foregoing.

Sanitation 197

Sanitation Communication Information Training 197

Modern Restaurant Management

NOVEMBER 25, 2020

Their employees are washing their hands frequently and placing hand sanitizers around their establishment for employees and guests to use. Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– Prioritize Training.

Training 221

Training Sanitation Communication Information 221

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

SEPTEMBER 1, 2020

Make Staff Training a Priority. The most successful operators make an early and ongoing commitment and investment in staff training. Contactless ordering and payment platforms will make it easier for your guests to communicate with you. For example, when guests order for themselves, they experience fewer order errors.

Front of House 230

Front of House Server Information Demo 230

Modern Restaurant Management

MAY 13, 2020

Identify and communicate operational priorities. What activities will be required to support staff – like hygiene requirements and training on disinfection policies and procedures? If new employees haven’t been trained or current workers given a refresher, given the circumstances, now is a good time to do so.

Training 206

Training Scheduling Sanitation Accounting 206

Modern Restaurant Management

SEPTEMBER 8, 2020

Applying it can be a part of your multi-layer strategy for reopening your restaurant, in addition to social distancing, self-service options and additional sanitization efforts. And in most cases, trained professionals are who actually apply the anti-microbial coating to device surfaces using a spray, plastic film or wipe.

Sanitation 196

Sanitation Communication Training Events 196

Modern Restaurant Management

MAY 17, 2024

Conduct Ongoing Training : Comprehensive and continuous training programs for all staff members are essential to fostering an effective food safety culture. Train all employees on proper safety protocols, providing regular reminders and refreshers. Remind employees to speak up if they see a problem. percent of pathogens.

Regulatory Compliance 117

Regulatory Compliance Sanitation Accounting Training 117

Modern Restaurant Management

MAY 6, 2020

Safety Measures and Training. Even without dine-in service, restaurants that remained open for takeout and delivery orders have had to comply with strict measures for cleaning and employee safety — regular sanitizing of surfaces, wearing gloves and masks, etc.

Document 183

Document Training Sanitation Accounting 183

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Sanitization and cleaning ?? Book a demo to learn more.

Sanitation 147

Sanitation Scheduling Menu Planning Blog 147

Modern Restaurant Management

JULY 13, 2020

Some reopening plans include: Communication and (re)training : Managers are required to communicate new regulations, as well as the retraining requirements, staff need to go through in order to return to work. Restaurants are also implementing different protocols to adhere to depending on their capacity.

Customer Service 215

Customer Service Reservations Communication Sanitation 215

Hotelogix

MARCH 6, 2025

UV-light emitting robots could sanitize rooms and public spaces, while others might use advanced sensors to detect areas that need extra attention, ensuring a consistently high standard of cleanliness. Potential for advanced communication technologies, including holographic interfaces.

Concierge 130

Concierge Maintenance Book Demo 130

Modern Restaurant Management

OCTOBER 19, 2020

Masks, hand sanitizer, social distancing, non-contact service, and other CDC recommendations are being followed in addition to the food safety protocols already in place. Also, train leaders to practice what they preach, such as wearing masks, social distancing, and modeling other safety behaviors. Use the Right Digital Tools.

Sanitation 215

Sanitation Training Budgeting Communication 215

The Restaurant Times

JULY 27, 2020

While the use of a reusable menu is not recommended, but for a restaurant using such a menu, it is advisable to clean and sanitize it before handing it over to any customer. Therefore it’s important to gradually reopen the entire business while putting a strict sanitization and social distancing protocol in place.

Sanitation 97

Sanitation Training Communication Server 97

Modern Restaurant Management

JANUARY 7, 2020

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. Safety and Sanitation. This is not the proper place for full training. Immediate concerns.

Training 118

Training Server Sanitation Information 118

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . Now that the bars are back to normal, the need to train staff for COVID-appropriate behaviour has increased owing to the safety of customers and premium service quality. Correct Usage Of Protective Equipment .

Training 52

Training Sanitation POS Systems Communication 52

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

SEPTEMBER 3, 2020

New health codes and reopening mandates, plus the safety and perception of patrons, have made it imperative to invest in COVID-approved inventory including masks, gloves, sanitizers, signage (think: at the door, at point of sale, and throughout), as well as the cost of developing or purchasing new training materials and implementing them with staff.

Sanitation 201

Sanitation Training Server Accounting 201

Modern Restaurant Management

JULY 30, 2020

Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left?

Sanitation 188

Sanitation Training Document Server 188

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Communication Guest Satisfaction 52

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Prep Cooks vs. Line Cooks: What’s the Difference?

Training 52

Training Sanitation Communication Blog 52

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S.,

Sanitation 215

Sanitation Information Marketing Server 215

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Communicate Company Goals and Values. Provide Ongoing Career Development or Training. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

SEPTEMBER 28, 2020

Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. Additionally, a bartender, rather than a server, should be accountable for sanitizing TV remotes and refilling bar garnishes. Best Practices for Managing Side Duties Communication and to-do lists are crucial to successfully managing server side work.

Server 78

Server Sanitation Accounting Communication 78