Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Remove buffet and other communal food areas. Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact.

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Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. Communicating Cleanliness. Building Trust Through Cleanliness. What Can You Do Now?

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Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. But we have already seen how signs and banners have helped communicate take out services over the past few months.

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Marketing Sanitation Communication Budgeting 208

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Communicate Standards and Keep Everyone in the Loop. With complicated instructions and shifting rules, communication is key to preventing a miscue.

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Back of House Sanitation Communication Front of House 215

7 Shifts

MARCH 16, 2020

Washing hands, avoiding touching eyes, mouth, face, properly sanitizing. Put sanitizing hand rub dispensers in prominent areas around the restaurant. Show cleanliness, like kitchen and servers wearing gloves, sanitizing the restaurant, etc. Communicate with staff and managers. Practice proper restaurant sanitization.

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Modern Restaurant Management

JUNE 7, 2021

Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize. Service counter. Encourage Contactless Service. Drink dispenser.

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Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. From changing hours of operation, to staggering shifts, and transitions to take-out and delivery service options, look for areas of flexibility in your business operations. Step Up Cleaning and Sanitation.

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Download Sanitation Communication Information 223

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Offer Safe and Contact-Free Services. Ensure On-Premise Sanitization. Offer Disposable Menus. Hire Specialists.

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Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. These lead to poor employee experience and often frustration among staff.

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Modern Restaurant Management

JUNE 28, 2021

Our customers have been very understanding of our slow service, our inconsistent staffing and fluctuating hours. Adjusting Hours and Customer Communication. Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. Table Service. ” (It was 7 p.m.

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Modern Restaurant Management

JUNE 17, 2020

So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. 2] More on this issue later.

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Sanitation Communication Information Training 197

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The data shows the need for increased support at the local, state and federal levels, with owners communicating the need for financial relief and clear, consistent standards to successfully reopen.

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Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Be Transparent About Safety. Think Beyond Your Four Walls.

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Modern Restaurant Management

JUNE 30, 2020

Communicate clearly with your diners and shoppers. Clearly communicate your status and policies, menu, pickup, and delivery across digital platforms, as well as at your restaurant. And make sure that your customers are receiving the highest possible quality of service. They are essential to any community.

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Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

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Sanitation Communication Document Presentation 194

Modern Restaurant Management

MARCH 10, 2022

Sanitizer stations and mask requirements frequent almost every restaurant you enter, providing comfort to customers that the establishments are taking their risk prevention and employee/customer safety seriously. The burden has been on Insureds to “prove” that employees and/or third parties (i.e.,

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Modern Restaurant Management

JULY 10, 2020

For example, most closed restaurants may not maintain regularly scheduled pest control service—providing harborage to cockroaches or rodents that thrive in dark, undisturbed recesses of a vacated food facility. All of which could occur during prolonged periods of non-operation.

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Modern Restaurant Management

OCTOBER 6, 2021

” GSF USA recommends the following: Develop a comprehensive cleaning plan and train staff – Work with a trusted service provider to outline a detailed cleaning plan that specifies cleaning tasks and frequencies. A commitment to health and safety supports brand reputation, employee morale and retention and much more.”

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Sanitation Training Communication Presentation 166

Modern Restaurant Management

SEPTEMBER 8, 2020

Applying it can be a part of your multi-layer strategy for reopening your restaurant, in addition to social distancing, self-service options and additional sanitization efforts. Communicating your new safety protocols is key to creating a safe environment and giving your guests and employees the confidence to return.

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Modern Restaurant Management

JULY 13, 2020

Some reopening plans include: Communication and (re)training : Managers are required to communicate new regulations, as well as the retraining requirements, staff need to go through in order to return to work. Consumers Still Expect Excellent Customer Service.

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Modern Restaurant Management

SEPTEMBER 1, 2020

Rather, it means staying aware of what’s happening within the industry, within each state your business operates and within individual communities. Gain knowledge in terms of how sanitation measures moving forward will impact your business, understand current pandemic curves both locally and nationally, and then make plans accordingly.

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Sanitation Communication Information Magazine 196

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Provide hand sanitizer with at least 60% alcohol content.

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7 Shifts

SEPTEMBER 16, 2020

Hand sanitizer - Hand sanitizer is available throughout the restaurant for guests to use often. Sanitizing surfaces - In the video barista Naomi explains that the team has been wiping everything down "a lot." Your restaurant can communicate changes to its protocol by using a restaurant staff communications tool like 7shifts.

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Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

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Communication Sanitation Marketing Budgeting 147

Modern Restaurant Management

NOVEMBER 3, 2020

Anyone can come into a restaurant, enjoy a great meal and service that’s personalized to them, and enjoy a convivial experience alone, with friends and/or surrounded by strangers also seeking human contact. There are affordable, expert services that can certify that your digital menu is accessible, such as accessiBE.

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Front of House Back of House Download Sanitation 218

Modern Restaurant Management

NOVEMBER 2, 2023

Her career has included performing services (operating partner, corporate/private trainer, health inspector, third party inspector, adjunct professor) in various sectors of the foodservice industry. Not implementing proper cleaning and sanitizing procedures can be a big issue.

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Sanitation L&D Training Book 189

Modern Restaurant Management

SEPTEMBER 1, 2020

" While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience. Contactless ordering and payment platforms will make it easier for your guests to communicate with you.

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Modern Restaurant Management

APRIL 15, 2020

Kyle Collins is Marketing Director for Patina Restaurant Group, formed by Nick Valenti and Joachim Splichal as a bicoastal boutique restaurant and food service company. The firm has approximately 60 restaurants and food service operations. Kyle Collins. Wahlberg : The landscape will be vastly different post crisis.

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Sanitation Communication Marketing 206

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. There is no dining room or front service line in this concept. Jonathan Morse CEO & Co-founder of Tripleseat.

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Modern Restaurant Management

NOVEMBER 25, 2020

Their employees are washing their hands frequently and placing hand sanitizers around their establishment for employees and guests to use. Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– Limit Crowds.

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Training Communication Sanitation Information 221

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru. This line is often blurred.

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Customer Service Front of House Server Pricing 193

Modern Restaurant Management

JUNE 11, 2020

Companies need to shift from "being of service without being self-serving," said Yarrow. Communicate and Embody Cleanliness. Is hand sanitizer readily available? Communicate with your customers. Will you use a third-party delivery service to reach your customers? Actionable Steps and Tips.

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Communication Sanitation Scheduling Reservations 171

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. Bento Door-to-Door?.

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Modern Restaurant Management

JUNE 5, 2020

But ultimately, tactics like lamination require proper sanitation to be fully effective, and disposable menus can negatively impact both the bottom line and the environment. It’s a unique time and space to own or manage a food service business.

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Sanitation Communication 208

Modern Restaurant Management

MAY 13, 2020

Food and Drug Administration guide for retail food stores, restaurants and food pickup and delivery service, and the National Restaurant Association’s guide to reopening. Identify and communicate operational priorities. As food-contact surfaces, they’ll have to be washed, rinsed and sanitized afterwards.

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Modern Restaurant Management

SEPTEMBER 2, 2020

Make it easy for your staff to service tables and consider the flow of area traffic in your dining area. Create an outdoor service station and contactless menus, ordering and payments available. Have pest control options in place and have the area serviced often. Tips to help employees deal with heat: Set up a rotation that ?allows

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Budgeting Scheduling Sanitation Server 203

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. Close monitoring of rules and regulations, and regular communication with employees — remotely, or six feet apart, of course — will help the process go smoothly.

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Document Training Sanitation Accounting 183