7 Shifts

MARCH 16, 2020

Washing hands, avoiding touching eyes, mouth, face, properly sanitizing. Put sanitizing hand rub dispensers in prominent areas around the restaurant. Show cleanliness, like kitchen and servers wearing gloves, sanitizing the restaurant, etc. Communicate with staff and managers. Practice proper restaurant sanitization.

Sanitation 147

Sanitation Scheduling Communication Server 147

Synergy Suite

JANUARY 18, 2023

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! In most quick-service and fast casual restaurants, the prep cooks are more of an entry-level position to get someone started working in a kitchen.

Training 52

Training Sanitation Communication Blog 52

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded.

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Sanitation Communication Training Property Management 206

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Remove buffet and other communal food areas. Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact.

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Sanitation Customer Service Information Server 212

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. But we have already seen how signs and banners have helped communicate take out services over the past few months.

Marketing 208

Marketing Sanitation Communication Budgeting 208

Modern Restaurant Management

JUNE 7, 2021

Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize. Service counter. Encourage Contactless Service. Drink dispenser.

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Sanitation Training Communication Presentation 212

Modern Restaurant Management

MARCH 10, 2022

Sanitizer stations and mask requirements frequent almost every restaurant you enter, providing comfort to customers that the establishments are taking their risk prevention and employee/customer safety seriously. The burden has been on Insureds to “prove” that employees and/or third parties (i.e.,

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Sanitation Communication Events Article 175

Modern Restaurant Management

NOVEMBER 2, 2023

Her career has included performing services (operating partner, corporate/private trainer, health inspector, third party inspector, adjunct professor) in various sectors of the foodservice industry. Not implementing proper cleaning and sanitizing procedures can be a big issue.

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Sanitation L&D Training Book 189

Modern Restaurant Management

JUNE 28, 2021

Our customers have been very understanding of our slow service, our inconsistent staffing and fluctuating hours. Adjusting Hours and Customer Communication. Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. Table Service. ” (It was 7 p.m.

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Server Reservations Sanitation Training 186

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Communicate Standards and Keep Everyone in the Loop. With complicated instructions and shifting rules, communication is key to preventing a miscue.

Back of House 215

Back of House Sanitation Communication Front of House 215

Synergy Suite

JANUARY 17, 2023

In any quick-service or fast casual restaurant chain, the front-line crew member is the engine that makes the restaurant run on a day-to-day basis. They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves.

Training 52

Training Customer Service Communication Sanitation 52

Modern Restaurant Management

OCTOBER 6, 2021

” GSF USA recommends the following: Develop a comprehensive cleaning plan and train staff – Work with a trusted service provider to outline a detailed cleaning plan that specifies cleaning tasks and frequencies. A commitment to health and safety supports brand reputation, employee morale and retention and much more.”

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Sanitation Training Communication Presentation 166

Synergy Suite

OCTOBER 28, 2024

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

Customer Service 52

Customer Service Front of House Back of House Training 52

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

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Sanitation Communication Document Presentation 194

Modern Restaurant Management

JUNE 30, 2020

Communicate clearly with your diners and shoppers. Clearly communicate your status and policies, menu, pickup, and delivery across digital platforms, as well as at your restaurant. And make sure that your customers are receiving the highest possible quality of service. They are essential to any community.

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Sanitation Communication Pricing Marketing 180

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru. This line is often blurred.

Customer Service 193

Customer Service Front of House Server Pricing 193

Modern Restaurant Management

JUNE 17, 2020

So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. 2] More on this issue later.

Sanitation 197

Sanitation Communication Information Training 197

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Offer Safe and Contact-Free Services. Ensure On-Premise Sanitization. Offer Disposable Menus. Hire Specialists.

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Sanitation Marketing Scheduling Reservations 215

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. From changing hours of operation, to staggering shifts, and transitions to take-out and delivery service options, look for areas of flexibility in your business operations. Step Up Cleaning and Sanitation.

Download 223

Download Sanitation Communication Information 223

Modern Restaurant Management

JULY 10, 2020

For example, most closed restaurants may not maintain regularly scheduled pest control service—providing harborage to cockroaches or rodents that thrive in dark, undisturbed recesses of a vacated food facility. All of which could occur during prolonged periods of non-operation.

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Sanitation Training Scheduling Document 171

7 Shifts

SEPTEMBER 16, 2020

Hand sanitizer - Hand sanitizer is available throughout the restaurant for guests to use often. Sanitizing surfaces - In the video barista Naomi explains that the team has been wiping everything down "a lot." Your restaurant can communicate changes to its protocol by using a restaurant staff communications tool like 7shifts.

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Sanitation Communication Book 148

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

Communication 147

Communication Sanitation Marketing Budgeting 147

7 Shifts

SEPTEMBER 28, 2020

Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. It's important to build small cleaning tasks into the duties of a server so that the restaurant stays neat throughout a busy day of service. Here's a look at what each of these jobs entails and how to do them.

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Server Sanitation Accounting Communication 78

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication.

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Sanitation Scheduling Communication Server 148

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The data shows the need for increased support at the local, state and federal levels, with owners communicating the need for financial relief and clear, consistent standards to successfully reopen.

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Sanitation Communication Information Marketing 203

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Provide hand sanitizer with at least 60% alcohol content.

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Sanitation Information Communication 153

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Synergy Suite

SEPTEMBER 25, 2024

Understanding the components of a kitchen closing checklist is vital for running a successful food service operation. This careful scrutiny promotes cleanliness and upholds sanitation standards for food safety compliance, protecting customer satisfaction and the restaurant’s reputation.

Definition 52

Definition Maintenance Accounting Sanitation 52

Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Be Transparent About Safety. Think Beyond Your Four Walls.

Marketing 225

Marketing Communication Sanitation Budgeting 225

Modern Restaurant Management

SEPTEMBER 8, 2020

Applying it can be a part of your multi-layer strategy for reopening your restaurant, in addition to social distancing, self-service options and additional sanitization efforts. Communicating your new safety protocols is key to creating a safe environment and giving your guests and employees the confidence to return.

Sanitation 196

Sanitation Communication Training Events 196

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Broadly, they include: To instil a customer-first mindset among staff, ensuring they can provide personalised, courteous, and efficient service.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Restaurant Engine

MAY 15, 2020

The guidance arrives just as dine-in service resumptions surpassed 50% of states. There are currently 27 states which have reopened at least some form of sit-down dining service. Intensify cleaning, sanitization, disinfection, and ventilation. Regularly communicate and monitor developments with local authorities and employees.

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Sanitation Server Communication Training 59

Modern Restaurant Management

SEPTEMBER 1, 2020

Rather, it means staying aware of what’s happening within the industry, within each state your business operates and within individual communities. Gain knowledge in terms of how sanitation measures moving forward will impact your business, understand current pandemic curves both locally and nationally, and then make plans accordingly.

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Sanitation Communication Information Magazine 196

7 Shifts

MAY 11, 2020

Sanitization and cleaning ?? Pro tip: A new feature coming soon will allow employee health screenings to be done on an employee’s punch-in on 7punches. Book a demo to learn more. Keeping your dining and kitchen area clean is critical in keeping your employees and guests safe.

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Sanitation Scheduling Menu Planning Blog 147

The Restaurant Times

JULY 27, 2020

While the use of a reusable menu is not recommended, but for a restaurant using such a menu, it is advisable to clean and sanitize it before handing it over to any customer. Therefore it’s important to gradually reopen the entire business while putting a strict sanitization and social distancing protocol in place.

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Sanitation Training Communication Server 97

Synergy Suite

NOVEMBER 1, 2024

Efficient management of these operations can drastically impact service quality and overall customer satisfaction, making it vital for restaurant owners and managers to understand this crucial aspect of their business. At this first touchpoint, customer service is paramount. Most interaction with customers takes place in the FOH.

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Front of House Back of House Scheduling Server 52