Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Recommended Reading: How to Effectively Sanitize & Clean Your Restaurant What is Restaurant Task Management?

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

Sanitation 212

Sanitation Customer Service Information Server 212

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. Delivery customers want restaurants to communicate (well and often!) Using food rotation labels.

Sanitation 204

Sanitation Scheduling Communication Information 204

Modern Restaurant Management

JULY 10, 2020

For example, most closed restaurants may not maintain regularly scheduled pest control service—providing harborage to cockroaches or rodents that thrive in dark, undisturbed recesses of a vacated food facility. All of which could occur during prolonged periods of non-operation.

Sanitation 171

Sanitation Training Scheduling Document 171

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Ensure On-Premise Sanitization. Maintain a Cleaning Schedule. Hire Specialists. Have a Marketing Plan for Reopening.

Sanitation 215

Sanitation Marketing Scheduling Reservations 215

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. Fair Labor Standards Act ( FLSA ) claims can derive from modified schedules or remote work. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Familiarize yourself with the Families First Coronavirus Response Act.

Training 218

Training Communication Sanitation Document 218

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

MAY 13, 2020

Identify and communicate operational priorities. Your best bet to control a coronavirus outbreak is to follow a regular schedule of cleaning, thoroughly disinfecting before you open and touch-ups throughout the day. As food-contact surfaces, they’ll have to be washed, rinsed and sanitized afterwards.

Training 206

Training Scheduling Sanitation Accounting 206

7 Shifts

JUNE 25, 2021

Introducing Hiring: a free tool in the 7shifts team management platform for posting & sharing jobs, tracking applicants, and getting new hires on the schedule instantly. If you added customer screening questions like sanitation certifications, you'll see those answers here, too. Streamline your hiring and scheduling processes ?.

Scheduling 148

Scheduling Sanitation Information Communication 148

Modern Restaurant Management

NOVEMBER 2, 2023

Not implementing proper cleaning and sanitizing procedures can be a big issue. Many restaurant owners may not understand the difference between cleaning and sanitizing and may not have a proper cleaning schedule in place. This includes regular cleaning and sanitizing of equipment, surfaces, and utensils.

Sanitation 189

Sanitation L&D Training Book 189

Modern Restaurant Management

SEPTEMBER 2, 2020

The best advice I can give is to have a covering that provide as much protection as possible while allowing for adequate social distancing (and making proper sanitization as obvious as possible for all outdoor dining, as you would for indoor). This information should be communicated when the guest makes their reservation.

Budgeting 203

Budgeting Scheduling Sanitation Server 203

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. Considering spreading prep out, either physically or by schedule. "It

Server 199

Server Reservations Communication Presentation 199

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Communicate Company Goals and Values. For example, team communication software ensures employees can communicate with you and with each other in one central app.

Scheduling 148

Scheduling Server Communication Sanitation 148

Modern Restaurant Management

JUNE 11, 2020

Communicate and Embody Cleanliness. Is hand sanitizer readily available? Your floor plan looks different, so how will that affect shift schedules? Communicate with your customers. Your cleaning process should be posted all over the restaurant, and you should take action to embody that.

Communication 171

Communication Sanitation Scheduling Reservations 171

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

JUNE 28, 2021

Included on the checklist are tasks the restaurant will need to complete in order to pass an inspection – notably in the areas of sanitation, food storage, food preparation, serving customers, employee hygiene, and pest control. Sanitation. It goes without saying that general sanitation in a restaurant is a must. Food Storage.

Sanitation 148

Sanitation Document Accounting Server 148

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Scheduling.

Server 145

Server Scheduling Portion Control Customer Service 145

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Staying nimble given the fluid environment.

Front of House 208

Front of House Back of House Sanitation Information 208

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more.

Sanitation 215

Sanitation Information Marketing Server 215

Modern Restaurant Management

APRIL 7, 2021

Look at routine work like phone/online ordering, hosting, side work, assembling take-out kits, verifying and expediting orders, delivering car-side pick-up, sanitizing activities, etc. Communicate with Your Insurance Carrier. Ask supervisors and employees for input identifying suitable tasks and modifications. Internal Case Management.

Document 154

Document Sanitation Server Scheduling 154

7 Shifts

JANUARY 11, 2021

7shifts offers Employee Health Check as a feature to pre-screen and track employee health Stock Up on PPE like KN95 Masks, gloves, face shields, and hand sanitizer Create Cleaning and Sanitizing Checklists for Each Role on Your Team to keep your restaurant clean and germ-free for guests and team members.

Sanitation 143

Sanitation Information Pricing Scheduling 143

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.

Training 148

Training POS Systems Communication Document 148

7 Shifts

JUNE 11, 2021

Servers have become sanitation experts. My advice is to communicate with your manager about what success looks like for you. To avoid this, spend some time chatting with team members in other parts of the restaurant or on other shift schedules. The traditional back-of-house and front-of-house roles are a relic of the past.

Server 143

Server Front of House Scheduling Back of House 143

7 Shifts

SEPTEMBER 28, 2020

Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. These duties may take half an hour or so, so make sure to account for that time when scheduling shifts. Additionally, a bartender, rather than a server, should be accountable for sanitizing TV remotes and refilling bar garnishes.

Server 78

Server Sanitation Accounting Communication 78

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

MAY 8, 2024

Whereas most global consumers think it’s acceptable for QSRs to automate ordering, checkout, serving, and even sanitation tasks, the majority do not find this acceptable for table service. Operators of table service restaurants in particular will have to be careful about how much automation they introduce, and what kind.

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

JULY 7, 2020

Each section is expanded upon in greater depth: Communicate directly with your staff: It’s important to communicate to your entire staff who came into contact with the employee so they can monitor their health and quarantine if they don’t feel comfortable coming back to work. Ordering a meal via mobile device.

Accounting 192

Accounting POS Systems Information Sanitation 192

Modern Restaurant Management

APRIL 2, 2020

At launch, the app will include guidelines for employee wellness checks, cleaning/sanitation checks, personal hygiene advice, and procedures for returning to work after an employee tests positive. REED is providing COVID-19 communications counsel at zero cost to businesses who lack this resource. For more information, visit click here.

Information 206

Information Communication Training Marketing 206

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

Marketing 197

Marketing Communication Pricing Scheduling 197

Modern Restaurant Management

DECEMBER 17, 2020

A recent consumer study from Deloitte, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” found that these trends are likely to remain long after the pandemic ends, as diners seek more convenient and connected restaurant experiences. The Restaurant of the Future is Here Now.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Synergy Suite

SEPTEMBER 25, 2024

By having a scheduled, itemized closing process, kitchen managers can maintain efficiency and uphold the highest food safety standards. This optimizes staff schedules and ensures that all tasks, from checking cash registers and air conditioning to refilling pepper shakers and replenishing toilet paper, are completed thoroughly.

Definition 52

Definition Maintenance Accounting Sanitation 52

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. Store schedules and labor management. Integration with third party aggregators.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

JANUARY 12, 2022

Personalized communications aren’t creepy, they’re expected. Restaurant Workers Say Sanitation Is Important for their Satisfaction. percent rated themselves sanitation efforts of ultra-high importance., Employees want schedule flexibility. 43 percent say it makes them more loyal to the eatery. Key Takeaways.

Server 215

Server Pricing Marketing Sanitation 215

SiteMinder

NOVEMBER 27, 2022

Wipe and sanitize surfaces, including doorknobs and handles. This begins with knowing how long a full room turnover takes and how many are scheduled for the day. Schedule regular checks of all appliances, change of filters for air conditioners or cleaning of ducts. Make the bed. Restock amenities. Finish with signature touches.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

7 Shifts

JANUARY 26, 2021

If you haven’t already, set up a basic posting schedule and plan for your social media accounts. Some front of house staff has picked up on doing local delivery, facilitating and packing takeout orders, and picking up with extra cleaning and sanitizing efforts. Keep communication open and frequent. Check in on your team.

Front of House 148

Front of House Accounting Back of House Server 148