Modern Restaurant Management

APRIL 8, 2020

Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Sanitizing – reducing, not killing, the occurrences and growth of bacteria, viruses and fungi on a surface. from the surface. ”

Sanitation 212

Sanitation Communication Back of House Training 212

Modern Restaurant Management

JUNE 4, 2020

Make sure that your employees are keeping their distance, even while cleaning and sanitizing common areas. Communicate Health and Safety Measures. No matter what it is, that initial communication is so important! Hand sanitizer and face masks have been wiped clean off the shelves in many grocery stores!

Sanitation 201

Sanitation Customer Service Communication Budgeting 201

Modern Restaurant Management

APRIL 13, 2020

As a result, consumers will have a renewed interest and demand for hygiene, and successful brands will learn how to proactively and thoughtfully communicate to their customers around the actions they take to ensure proper sanitation in the wake of the pandemic and what lies ahead. Communicating with the Customer.

Sanitation 189

Sanitation Communication Accounting Information 189

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 197

Sanitation Communication Catering Accounting 197

Modern Restaurant Management

SEPTEMBER 1, 2021

Better Team Communication. Managing a single location, much less a multi-unit brand, brings major communication issues. Traditional communication through emails, posted signs, and team meetings are too easy for many employees to miss, and don’t always roll out consistently or at the same time across a brand.

Scheduling 245

Scheduling Communication Sanitation Information 245

Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. Communicating Cleanliness. Building Trust Through Cleanliness. What Can You Do Now?

Sanitation 195

Sanitation Communication POS Systems Training 195

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

Sanitation 212

Sanitation Customer Service Information Server 212

7 Shifts

MARCH 16, 2020

Washing hands, avoiding touching eyes, mouth, face, properly sanitizing. Put sanitizing hand rub dispensers in prominent areas around the restaurant. Show cleanliness, like kitchen and servers wearing gloves, sanitizing the restaurant, etc. Communicate with staff and managers. Practice proper restaurant sanitization.

Sanitation 147

Sanitation Scheduling Communication Server 147

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Sanitation 189

Sanitation Communication Reservations Server 189

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Communicate Standards and Keep Everyone in the Loop. With complicated instructions and shifting rules, communication is key to preventing a miscue.

Back of House 215

Back of House Sanitation Communication Front of House 215

Modern Restaurant Management

JULY 21, 2020

Marketing and communications has never been more important, but it has shifted: It’s no longer just about marketing your establishment, but also communicating how your business is changing operations to help protect customers and employees. QR codes are hot again and popping up everywhere to promote touchless communication.

Marketing 208

Marketing Sanitation Communication Budgeting 208

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Recommended Reading: How to Effectively Sanitize & Clean Your Restaurant What is Restaurant Task Management?

Communication 113

Communication Scheduling Accounting Training 113

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

7 Shifts

MARCH 22, 2021

Restaurant Employee Communications Tools. From cleaning flat tops to refilling sanitizers, day-to-day can’t get lost in the shuffle. For example, a Sanitization checklist may include: Sanitize food prep surfaces ? Restaurant Employee Communications Tools ?? Restaurant Employee Scheduling Software. Time Clocking.

Scheduling 174

Scheduling Sanitation Communication Book 174

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. Delivery customers want restaurants to communicate (well and often!)

Sanitation 204

Sanitation Scheduling Communication Information 204

Modern Restaurant Management

OCTOBER 15, 2021

Employees and customers are demanding safe environments, so demonstrate the additional steps you’re taking to keep them healthy during the pandemic – constant cleaning, mask wearing, social distancing, limiting capacity, offering hand sanitizing stations – in addition to your “normal” food safety protocols.

Sanitation 197

Sanitation Training Information Communication 197

Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Be Transparent About Safety. Think Beyond Your Four Walls.

Marketing 225

Marketing Communication Sanitation Budgeting 225

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Make sure your communications with staff are reassuring. So how do you maintain your reputation and brand under such conditions?

Sanitation 197

Sanitation Communication Information Training 197

Modern Restaurant Management

JUNE 7, 2021

Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize. Although not as great, the risk of surface transmissions is still present.

Sanitation 212

Sanitation Training Communication Presentation 212

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Step Up Cleaning and Sanitation. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry.

Sanitation 223

Sanitation Download Communication Information 223

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. The key to a full return is a full workforce, but how you welcome your workforce back is equally important. Promote Employee Reconditioning.

Training 218

Training Communication Sanitation Document 218

Modern Restaurant Management

JUNE 30, 2020

Communicate clearly with your diners and shoppers. Clearly communicate your status and policies, menu, pickup, and delivery across digital platforms, as well as at your restaurant. That means taking the time to find great digital partners. Don’t get locked in toxic relationships.

Sanitation 180

Sanitation Communication Pricing Marketing 180

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Ensure On-Premise Sanitization. Take every initiative you can to disinfect and sanitize your restaurant.

Sanitation 215

Sanitation Marketing Scheduling Reservations 215

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

Sanitation 194

Sanitation Communication Document Presentation 194

Modern Restaurant Management

JULY 10, 2020

Once a check of the normal operational, cleaning and sanitation issues confronting a food facility has been completed, restaurants now are faced with new challenges and guidelines brought on by COVID-19. Infection control, including employee wellness checks, identifying high touch surfaces and increasing cleaning and sanitizing schedules.

Sanitation 171

Sanitation Training Scheduling Document 171

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

OCTOBER 14, 2022

Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. While it’s likely that your restaurant’s kitchen staff is adequately trained in creating allergen-friendly dishes, it still helps to ensure that all communication is as clear as possible. On the Menu.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

OCTOBER 6, 2021

Encourage handwashing and provide hand sanitizer in key areas – Washing your hands with soap and water is the best way to kill germs – including influenza. In addition, placing accessible hand sanitizer at entrances and throughout the facility, such as near elevators, is another way to help reduce the spread of germs.

Sanitation 166

Sanitation Training Communication Presentation 166

Modern Restaurant Management

OCTOBER 6, 2021

Monitor Pandemic Health and Sanitation. Having clear health and sanitation processes and communicating those to employees and customers goes a long way toward ensuring your guests can return and feel safe no matter what twists and turns are ahead of us.

Scheduling 199

Scheduling Sanitation Training Document 199

Modern Restaurant Management

MARCH 10, 2022

Sanitizer stations and mask requirements frequent almost every restaurant you enter, providing comfort to customers that the establishments are taking their risk prevention and employee/customer safety seriously. The burden has been on Insureds to “prove” that employees and/or third parties (i.e.,

Sanitation 175

Sanitation Communication Events Article 175

7 Shifts

SEPTEMBER 16, 2020

Hand sanitizer - Hand sanitizer is available throughout the restaurant for guests to use often. Sanitizing surfaces - In the video barista Naomi explains that the team has been wiping everything down "a lot." Your restaurant can communicate changes to its protocol by using a restaurant staff communications tool like 7shifts.

Sanitation 148

Sanitation Communication Book 148

Modern Restaurant Management

JUNE 28, 2021

Adjusting Hours and Customer Communication. Because of COVID, customers notice everything related to sanitation. He also was cleaning the tables with a dry cloth, no disinfectant, no sanitizer and now no confidence on my part that this operation is looking out for my health or safety.

Server 186

Server Reservations Sanitation Training 186

Modern Restaurant Management

JULY 26, 2021

For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags.

Sanitation 203

Sanitation Communication Information 203

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

Communication 147

Communication Sanitation Marketing Budgeting 147

Modern Restaurant Management

NOVEMBER 2, 2023

Not implementing proper cleaning and sanitizing procedures can be a big issue. Many restaurant owners may not understand the difference between cleaning and sanitizing and may not have a proper cleaning schedule in place. Sanitation : Restaurant owners need to maintain a clean and sanitary environment in their kitchen and dining area.

Sanitation 189

Sanitation L&D Training Book 189

Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. Communication and the safety of your employees and customers continues to be of paramount importance. As long as things are still in flux, it remains essential for business owners to be communicating as much as possible. .”

Communication 228

Communication Sanitation Marketing Information 228

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication.

Sanitation 148

Sanitation Scheduling Communication Server 148