Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Better Team Communication.

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Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay.

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Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Seating Capacity 50% Reduction. from the surface.

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Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

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Modern Restaurant Management

OCTOBER 28, 2020

As states across the country have lifted and eased restrictions, more and more restaurants have been able to open up — but how are they adapting, especially if they don’t have proper outdoor patios? Layout has always been an important part of any restaurant, but now it’s taking on new meaning.

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Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Communicate Clearly. Do Your Research.

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7 Shifts

MARCH 22, 2021

The role of a restaurant manager is always in motion. But there are a number of different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews that show you the health of your business. Here are seven restaurant management tools to make you more productive: Restaurant Task Management Software.

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7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

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Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. QR codes are hot again and popping up everywhere to promote touchless communication.

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Modern Restaurant Management

MAY 17, 2024

Promoting a food safety culture in the restaurant industry requires a fundamental shift in mindset and practices. By moving away from traditional beliefs and embracing modern industry standards, restaurants can minimize risks, protect consumer health, ensure regulatory compliance, and enhance their brand reputation.

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Modern Restaurant Management

APRIL 13, 2020

COVID-19 continues to spread rapidly across the country, forcing millions of restaurants to suspend operations or pivot to a delivery model in hopes of flattening the curve. As restaurants make this shift and close their physical doors to customers, they’re entering an unprecedented time in restaurant history.

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Modern Restaurant Management

JUNE 4, 2020

From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. Make sure that your employees are keeping their distance, even while cleaning and sanitizing common areas. Communicate Health and Safety Measures. Reward Customer Loyalty.

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7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. And compliance?

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Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. The most significant impact of the pandemic on restaurants has been the loss of revenue and business interruptions during shutdowns due to supply chain challenges and worker / capacity restrictions. Today, nearly all insurance policies (i.e.,

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Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?

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Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria.

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Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

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Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more. Catch Compliance Issues Early.

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Modern Restaurant Management

JUNE 30, 2020

COVID-19 has forced restaurant owners and operators to work hard to diversify income streams. And those trends suggest we should keep in mind that we are all an integral part of a community. Noma, one of the best restaurants in the world, recently reopened as a burger and wine bar. Consider the Bodega.

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Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Be part of the solution; keep your local communities fed.

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Modern Restaurant Management

DECEMBER 30, 2020

As we hunker down for a long winter and uncertain spring – whether you are Team Keep Going or Team Hibernation — now is the perfect time to focus on a plan to ensure that your restaurant not only survives, but thrives, in 2021. Now we know that the occasional communication isn’t going to cut it to remain top of mind.

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Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Another important aspect to consider is involvement with local health departments and restaurant associations.

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Synergy Suite

OCTOBER 28, 2024

In the competitive restaurant industry, consistency and efficiency are key to success. For new and established restaurants, mastering standard operating procedures (SOPs) can be the difference between merely surviving and thriving. You do need standard operating procedures (SOPs) in your restaurant. Do I Really Need SOPs?

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7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). The State of Restaurant Employee Satisfaction in 2021.

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7 Shifts

JUNE 28, 2021

Don't panic, but it's time to prepare for your restaurant's health inspection. Health inspections are routine at restaurants – and for good reason. And regardless of whether these guests are dining in, taking out, or getting delivery, food safety needs to be at the top of mind for your restaurant and your staff.

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Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

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7 Shifts

SEPTEMBER 16, 2020

You've heard hundreds of stories about restaurants struggling because of the COVID-19 pandemic. While it's undoubtedly a difficult time for restaurants, this has also been an era of innovation and resilience. First Place: Hamburger Mary's Coming in first place is Hamburger Mary's , a drag-themed restaurant in Denver, Colorado.

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Modern Restaurant Management

JUNE 17, 2020

As restaurants across the nation begin to reopen for business, there are many challenges that they will face for the first time. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come. 2] More on this issue later.

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Modern Restaurant Management

SEPTEMBER 11, 2020

Only 45 percent of restaurateurs are very confident they will stay in business for the next 12 months, and they need financial relief and clear, consistent standards to successfully reopen, according to “Restaurant Reopening: Challenges, Needs and the Keys to Getting it Right,” a new study from The Coca-Cola Company.

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Modern Restaurant Management

SEPTEMBER 7, 2021

Restaurant owners can use these tips as they prepare for severe storm weather and deal with power outages, floods, pest problems and many other severe storm impacts. Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Flashlights.

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Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Step Up Cleaning and Sanitation.

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7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

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Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

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Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. We asked industry leaders from Earl Enterprises, Patina Group and Wahlburgers for their views on this "new normal" for the restaurant industry. Robert Earl. Photo By: Denise Truscello.

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Modern Restaurant Management

DECEMBER 22, 2020

Like many fellow restaurant groups, this year has been challenging for a variety of departments at Sonny’s BBQ, due to the impact of COVID-19. Open and clear communication across our organization has been pivotal. to show their support for the brand outside their local restaurants. live update tracker?

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7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

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Modern Restaurant Management

JUNE 11, 2020

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. There’s just so many touch points in a restaurant.” Limiting Capacity.

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