article thumbnail

Communication skills for managers: unlock your leadership potential

Les Roches

In the diverse world of hospitality and hotel management , effective communication is a vital pillar of competence. Managers frequently juggle tasks, from developing a strategy to monitoring operations. So effective communication is an essential skill you’ll need to lead your team well.

article thumbnail

CoralTree debuts vacation rental collection

Hotel Business

CoralTree’s parent company, Lowe, launched its hospitality management business in 1973 to provide residential resort management services. In late 2023, we substantially grew our portfolio of vacation rentals and are excited to further expand, operationalize and brand this collection to highlight our expertise in this area.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Everything you need to know about resort development

Les Roches

A strong brand identity centers on the resort’s personality, values and offerings. It must also identify the resort’s unique selling points, such as its location, amenities and guest experiences and communicate them effectively through branding elements that include logos, colors, typography and messaging.

article thumbnail

What are good customer service skills?

Les Roches

Whether you aspire to work in resort management , join one of the top hotel brands or embark on a career in hotel management, enhancing your customer service skills can help you secure a hospitality career. So the communication style you use with one customer might not be appropriate to use with another.

article thumbnail

Effective management for career advancement in hospitality

Les Roches

Effective management is all about making sure leaders and employees are able to work together smoothly to achieve their goals. There are lots of different management styles , but effective management is needed whatever style you use and it involves communication, clear expectations, and working well as a team.

article thumbnail

The world’s best resorts to work in

Les Roches

Make an impact in hospitality Discover the world of luxury resort management with our immersive program that includes industry-leading insights, exclusive professional placements and real-world experience. If you are still unsure about which direction to take, read more about how to decide on career path in hospitality.

article thumbnail

Hotel customer service: what is it, and how can it become a career?

Les Roches

Bachelor degree in hotel management Which skills are needed for excellent hotel customer service? You’ll need many techniques to succeed as a hotel or resort manager. Doing this draws on skills in communication, issue handling, organization, deploying empathy, efficiency and cultural sensitivity.