Modern Restaurant Management

JULY 22, 2022

Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles. Recruiters today must stay nimble in their communication approach with candidates to remain competitive in attracting top talent.

Scheduling 180

Scheduling Marketing Communication 180

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Scheduling 88

Scheduling Training Communication Information 88

Horizon Hospitality

JULY 2, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance. Employees feel empowered when they can set their own schedule.

Scheduling 100

Scheduling Document Customer Service Reservations 100

Horizon Hospitality

APRIL 29, 2024

Openly communicate business performance and future growth plans. Get Employee Input Have open channels of employee/employer communication, and ensure it flows both ways. Let employees give input into their schedule. However, transparency only creates trust in a company if used consistently. Contact us to learn how.

Communication 130

Communication Scheduling 130

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

Horizon Hospitality

JULY 24, 2024

Family Involvement Involving family members in community activities can enhance the quality of life for residents. Encouraging regular visits and facilitating communication between residents and their families through digital means can also support emotional well-being.

Workshop 246

Workshop Special Events Events Book 246

Horizon Hospitality

JANUARY 22, 2024

Communicate how you see this step fitting into their long-term career. Perhaps you could give them more vacation days or give them scheduling benefits. Horizon Hospitality’s recruiters have a vast network of experienced hospitality leaders. Horizon Hospitality’s recruiters have a vast network of experienced hospitality leaders.

Hospitality Management 130

Hospitality Management Budgeting Scheduling Communication 130

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Gen Z, the target demographic for the restaurant industry, prefers to communicate via text.

Scheduling 202

Scheduling Document Accounting Communication 202

Horizon Hospitality

JULY 17, 2024

Build Strong Vendor Relationships: Regular communication and a collaborative approach can help secure favorable terms and timely deliveries. Click here to schedule a call with a recruiter at Horizon Hospitality. Use inventory software to monitor stock levels, forecast demand, and automate reordering processes.

Portion Control 130

Portion Control Menu Planning Pricing Server 130

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. But not all hope is lost.

Scheduling 223

Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Rethink Scheduling. Scheduling can be a headache for both employer and employees to figure out, but rethinking how you schedule can make this regular business process much less painful for everyone. Switch to flexible scheduling. But it’s important. Add a tech solution.

Scheduling 197

Scheduling Communication Catering Training 197

InnQuest

SEPTEMBER 12, 2023

Preventive maintenance schedules and swift repairs are essential to prevent service disruptions and ensure guest safety. This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Communication 203

Communication Scheduling Reservations Article 203

Hotel Owner

SEPTEMBER 12, 2024

As a result, many businesses in the sector have found it difficult to recruit suitable candidates to fill their job vacancies, with the number of job openings in the industry standing at 101,000 in April 2024. This will allow your employees to manage this balance and the demands of working toward a degree.

Training 72

Training Scheduling Communication Presentation 72

Hotel Owner

JULY 12, 2024

Once upon a time, the wider hospitality industry within the UK had an easy time recruiting from a pool of European employees. Recruitment challenges continue to affect Scottish hospitality’s ability to grow, as new figures showed that vacancies in Scotland increased by 60% in April 2024, compared to January 2024.

Front of House 52

Front of House Scheduling Training Events 52

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. Perhaps you can guarantee a set schedule of 15 hours per week or that they are only expected to work on weekends. Tap into Former Employees. Ask for Recommendations.

Customer Service 188

Customer Service Scheduling Training Information 188

Hotel Business

SEPTEMBER 8, 2023

The white paper outlines new approaches to attracting and retaining talent due to new technology, which has made it easier for hotels to adapt to new trends in worker scheduling and communication. Moneesh Arora, CEO, Unifocus, said, “The current challenges in the hospitality labor market are real, but they’re not insurmountable.

Definition 64

Definition Scheduling Communication Marketing 64

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

Back of House 208

Back of House Front of House Training Scheduling 208

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 78

Training POS Systems Server Customer Service 78

SiteMinder

OCTOBER 11, 2022

From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. Duties can include managing a team, scheduling staff, processing payroll, and budgeting. Human resources oversee the recruitment process for hotel staff positions. Night duty manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Owner

FEBRUARY 7, 2023

The problem is that housekeeping was not scheduled to prioritise that room, so it hasn’t been rearranged since the previous guests and housekeeping is unsure of how long it will take to clean. Quick and effective communication, as well as speed of response, are critical in ensuring that the right instructions are relayed.

Housekeeping 102

Housekeeping Communication Information Scheduling 102

Modern Restaurant Management

APRIL 29, 2021

Nguyen also created flexibility in the work schedule: Traditional shifts were trimmed into shorter shifts to accommodate employees' lifestyle needs, such as students or workers needing supplemental income. “You don’t need to say restaurant only when you may just need a good communicator for a logistics role.”

Scheduling 221

Scheduling Training Server Pricing 221

OpenTable

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. What are the requirements for those roles?

Server 111

Server Front of House Information Definition 111

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Scheduling.

Server 145

Server Scheduling Portion Control Customer Service 145

Revenue Hub

APRIL 3, 2023

In contrast, a more experienced general manager would recruit a commercial manager to head the marketing, sales, and revenue management team. Regular communication: Schedule regular physical or virtual meetings for team members to discuss progress, share updates, and address any challenges or concerns.

Communication 78

Communication Information Article Training 78

Modern Restaurant Management

DECEMBER 9, 2019

On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Turnover Tip : Keep your most talented employees by ensuring open communication on their career development. From day-to-day expectations and schedules, to how they will contribute to the company.

Training 152

Training Scheduling Communication 152

Modern Restaurant Management

DECEMBER 29, 2023

While fair pay continues to be the top reason employees leave, the other big factors are a lack of opportunity for growth and development, the quality of management and communication, reasonable benefits like PTO and flexible schedules, and not feeling they are recognized for their hard work. – Lissa Bowen

Customer Service 123

Customer Service Scheduling Catering Communication 123

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. Scheduling and payroll: Balance staff and business scheduling needs, create optimal shift schedules, and pay wages and salaries.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What do you hope readers take away from the book?

Training 110

Training Book Scheduling Communication 110

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Katy: “ Long hours on your feet and irregular work hours and having a different schedule than other people.” Rachel: “Hustle, flexibility, communication and teamwork skills.” Everyone was always in a great mood.

Server 130

Server Scheduling Communication Front of House 130

Hotel Business

OCTOBER 5, 2023

He said that his company has been aggressive in implementing training innovations as well as tech solutions to promote recruiting as well as retaining associates. For example, with today’s innovations, it is possible to get staff schedules on mobile devices, making shift swaps easy and seamless.

Training 116

Training Housekeeping Scheduling Guest Services 116

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Write your training guide as you’d coach them in person.)

Training 148

Training POS Systems Communication Document 148

The Restaurant Times

MARCH 10, 2022

Because the recruiting process consumes significant time and money, you want to ensure that it is done right the first time. This process also guarantees that all recruiting managers are on board, ensuring that no employees are hired because one manager campaigned for them. . i) Open Communication . ii) Special Perks .

Communication 52

Communication Scheduling Presentation Training 52

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Synergy Suite

JANUARY 4, 2024

On the other hand, addressing performance issues, enhancing communication, and providing clear expectations can contribute to reducing involuntary turnover. Undesirable turnover can be detrimental to a restaurant’s performance, leading to disruptions in service, increased recruitment costs, and potential declines in team morale.

Training 52

Training Scheduling Communication Demo 52