This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
From leveraging propertymanagement systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service. A Quick Tip: Sign up for webinars, industry newsletters, and workshops to stay ahead.
Effective communication: The ability to clearly convey information to team members and guests. Examples include: A workshop on “Conflict Resolution in Hospitality Teams.” ” A webinar on “Effective Leadership Communication.” The setup was super easy.
If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.
Members can find various workshops, certification programs, and seminars provided by the organizations. How Hotelogix Can Help in Key Areas Streamlining Operations Using Technology Hotelogix propertymanagement software is a computer program that helps hotels run better.
Many wellness resorts also offer cooking classes or nutrition workshops that teach guests how to make healthier choices. If your property is not exclusively a wellness resort, there are still plenty of ways to incorporate a wellness focus into the guest experience.
When a guest’s ID is scanned, the information is automatically and accurately entered into your hotel’s PropertyManagement System (PMS). Modern ID scanners can easily be linked with your hotel’s PMS and other existing systems, allowing for seamless communication and data transfer.
Encourage professional development by building a culture of continuous improvement, where employees are motivated to develop their skills and knowledge through workshops, certifications and other learning opportunities. Regular sessions should be conducted to keep staff updated on new practices and technologies.
Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.
Here are 10 things you can focus on to cut costs at your property and make profits easier to achieve. Ensure your propertymanagement system is the best in the industry If your propertymanagement system (PMS) isn’t cloud-based, you’re missing out on serious benefits.
Some ideas for amenities that can help create this type of environment include: Fast and reliable internet that is capable of handling multiple devices and is available throughout the property. Dedicated space to work alongside other like-minded individuals to foster a sense of community, and encourage collaboration.
Tip: Partner with local wellness experts or yoga instructors to offer exclusive workshops or retreats. There are so many tools available now that can help you streamline operations, from propertymanagement systems to revenue management software. Could you automate some tasks like check-ins and check-outs?
Be prepared to offer counseling and stress managementworkshops. Open communication channels between employees and management. Real-Time Communication Tools Effective communication is the key to a smooth operation. Promote Work-Life Balance Implement flexible scheduling to reduce stress and improve morale.
gym memberships, stress managementworkshops) Consider unique perks like occasional stays at partner hotels Market Analysis: Hotels offering comprehensive benefits packages report 26% higher employee satisfaction rates and 22% lower turnover compared to those offering only basic benefits, according to a 2023 hospitality industry report.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content