InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks.

Training 222

Training Property Management Special Events Guest Satisfaction 222

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments. We prioritize extending support to hospitality enterprises.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Hotelogix

AUGUST 26, 2024

If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 96

Property Management Front Desk Operations Pricing Reservations 96

InnQuest

SEPTEMBER 12, 2023

This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

Marketing 98

Marketing Guest Satisfaction Article Property Management 98

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider.

POS Systems 93

POS Systems Book Pricing Catering 93

InnQuest

OCTOBER 17, 2023

While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

InnQuest

FEBRUARY 3, 2023

To evaluate if you can clinch the deal, communicate pre-stay emails on the day or up to a week before the guests’ predetermined arrival. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Be sure to present these offers before the guest arrives.

Book 220

Book Reservations Communication Pricing 220

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Hotelogix

OCTOBER 30, 2024

The front office gathers and communicates essential guest information to various hotel departments. Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face?

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Lodging Magazine

NOVEMBER 10, 2022

BONITA SPRINGS, Florida—Think Simplicity announced a partnership with Cloudbeds; the partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system.

Front Desk Operations 111

Front Desk Operations Communication Property Management Magazine 111

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Sanitation 206

Sanitation Communication Training Property Management 206

InnQuest

NOVEMBER 24, 2022

This means using a hotel reservation system and other software to keep everything organised and efficient — especially when it comes to customer communications. . A CRM system is a software solution designed for managing customer relationships across different communication channels. What is a CRM System? .

Communication 130

Communication Book Reservations Marketing 130

SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Revenue Hub

NOVEMBER 29, 2024

This new partnership empowers hospitality businesses to streamline guest communication, automate essential tasks, and optimize operations—all while enhancing the guest experience and increasing revenue potential. What Does This Mean for Oracle OPERA Users?

Pricing 109

Pricing Book Communication Hospitality Management 109

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Book a demonstration of our award-winning hotel management software here.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. This is where a hotel channel manager comes into play. What Is A Hotel Channel Manager?

Reservations 130

Reservations Book Property Management Pricing 130

Hotelogix

JUNE 10, 2024

  Choosing the best hotel dynamic pricing software Choosing the best hotel dynamic pricing software should revolve around your hotel’s specific needs and goals. Features and Capabilities Automation : Look for software that automatically adjusts rates based on occupancy, market demand, competitor rates, and historical data.

Pricing 130

Pricing Demo Communication Training 130

InnQuest

OCTOBER 5, 2022

When dealing via OTAs, hotels aren’t allowed to communicate with their customers directly due to certain legal clauses. InnQuest, an industry-leading hotel management software comes with an integrated booking engine to increase direct sales while saving OTA commissions — all at a budget-friendly cost.

Book 217

Book Pricing Reservations Information 217

InnQuest

AUGUST 3, 2023

Baseline client expectations should be documented and explicitly communicated to your whole staff and in all marketing materials. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion.

Guest Satisfaction 217

Guest Satisfaction Book Document Blog 217

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

Property Management 52

Property Management Reservations Training Housekeeping 52

InnQuest

AUGUST 29, 2023

Invite the guest to share more details about their experience through private communication channels like email or phone. Make sure to communicate the changes you’ve made, showcasing your dedication to delivering an exceptional experience. Book a demonstration of our award-winning hotel management software here.

Communication 130

Communication Blog Reservations Training 130

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. It automates these tasks, allowing properties to reduce manual effort and ensure that bookings are processed accurately. What is Tourplan?

Reservations 59

Reservations Book Communication Pricing 59

Revenue Hub

JULY 8, 2024

If your property uses an automated property management system (PMS), all the data you need should already be at your fingertips. Send Regular Communications Communicate with guests before, during, and after their stay to let them know the logistics, offer additional services, and resolve any issues.

Communication 109

Communication Article Book Information 109

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider.

POS Systems 52

POS Systems Book Pricing Catering 52

STAAH

NOVEMBER 19, 2024

From leveraging property management systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service. STAAH, for instance, offers resources to help hoteliers grow their knowledge of distribution and revenue management.

Guest Satisfaction 97

Guest Satisfaction Communication Workshop Concierge 97

InnQuest

JULY 12, 2023

In today’s interconnected world, social media has completely altered the way we communicate and share our experiences. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion. Book a demonstration of our award-winning hotel management software here.

Book 130

Book Blog Marketing Communication 130

InnQuest

JANUARY 27, 2023

These include hotel management software that facilitates self-service check-in kiosks and keyless entry.  We will also continue to see an increase in the use of smart room technology as well as Virtual Reality and Augmented Reality. To meet this growing need, hotels will continue investing in effective internet infrastructure.

Travel and Tourism 130

Travel and Tourism Reservations Book Property Management 130

Hotelogix

OCTOBER 11, 2024

Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Leverage Technology for Better Management Modern property management systems (PMS) can significantly enhance a hotel's ability to handle bookings and cancellations.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Implementing cloud-based Property Management Systems (PMS) can automate front desk operations, reservations, and billing, reducing manual errors and saving time.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

Hotelogix

OCTOBER 18, 2023

What is a Hotel POS System A Hotel Point of Sale (POS) system is a specialized software solution designed to manage and facilitate various transactions and operations within your hotel environment.  This integration streamlines communication and data sharing across departments. Let's get started.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

OCTOBER 20, 2024

What is tour operator software? Tour operator software is a type of digital tool used by the hospitality industry to manage and automate bookings, itineraries and operations between hotels and tour companies. Many hotel groups run tours, and use specialised tour operator software to do so.

Book 52

Book Marketing Reservations Communication 52

Revenue Hub

NOVEMBER 22, 2023

Key tools include: Guest Engagement Solutions: These tools help collect information through digital registration cards and surveys and enable personalized communication across different target audiences. Automate Your Efforts: Implement software solutions to streamline your segmentation strategy and apply it effectively.

Article 109

Article Book Communication Marketing 109

SiteMinder

OCTOBER 7, 2024

A hotel tech stack is a combination of software tools used by hoteliers to manage and streamline operations, to enhance the guest experience, and to generate and optimise revenue. There are a number of dedicated tech solutions for multi-property management. What is a hotel tech stack? What defines a hotel tech stack?

Property Management 93

Property Management Maintenance Book Training 93

STAAH

JUNE 4, 2024

A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. Confirmation and Communication: Upon successful booking, guests receive instant confirmation via email or SMS, outlining reservation details and pertinent information. What is a Hotel Booking Engine?

Book 101

Book Guest Satisfaction Reservations Communication 101