STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 87

Property Management Front Desk Operations Pricing Reservations 87

Hospitality Net

JANUARY 22, 2024

This complete, seamless engagement hub provides hotels with two-way SMS communication between staff and guests, along with expanded internal communication capabilities for hotel operators.

Communication 52

Communication Property Management 52

Hospitality Net

OCTOBER 8, 2024

From property management to mobile point-of-sale, the right systems can help properties streamline processes, improve staff communication, and enhance guest service. Technology plays an increasingly pivotal role in today’s hotel and resort operations.

Guest Services 106

Guest Services Communication Property Management 106

Hospitality Net

NOVEMBER 4, 2024

Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Communication 72

Communication Property Management Information 72

Hotelogix

OCTOBER 11, 2024

Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. Leverage Technology for Better Management Modern property management systems (PMS) can significantly enhance a hotel's ability to handle bookings and cancellations.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

InnQuest

MARCH 3, 2023

One such tool that has been making massive waves in the industry is cloud property management software (PMS). Improved communication Cloud PMS software can significantly improve communication between guests and hotel staff. At InnQuest, we understand the challenges faced by the hospitality industry.

Communication 218

Communication Reservations Housekeeping Information 218

Hotelogix

OCTOBER 30, 2024

The front office gathers and communicates essential guest information to various hotel departments. Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face?

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

InnQuest

JANUARY 5, 2023

Additionally, it records all guest interactions and automates personalized communication for each guest. One place for all your needs – roomMaster Anywhere comes with intuitive hotel booking software and channel management software. It can help you speed up hotel operations, increase ROI and enhance the guest experience.

Property Management 224

Property Management Book Catering Reservations 224

Revenue Hub

JULY 8, 2024

If your property uses an automated property management system (PMS), all the data you need should already be at your fingertips. Send Regular Communications Communicate with guests before, during, and after their stay to let them know the logistics, offer additional services, and resolve any issues.

Communication 104

Communication Article Book Information 104

Hotelogix

JULY 5, 2024

It helps small hotels by managing their rooms, setting prices, and deciding rules like minimum stay.    Property management systems like Hotelogix helps guests to book rooms directly on the hotel's website. It manages bookings, shows room availability online, and integrates with hotel websites for direct bookings.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Lodging Magazine

NOVEMBER 10, 2022

BONITA SPRINGS, Florida—Think Simplicity announced a partnership with Cloudbeds; the partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system.

Front Desk Operations 110

Front Desk Operations Communication Property Management Magazine 110

InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks.

Property Management 222

Property Management Training Special Events Guest Satisfaction 222

Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Implementing cloud-based Property Management Systems (PMS) can automate front desk operations, reservations, and billing, reducing manual errors and saving time.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

Hospitality Net

JUNE 24, 2024

This joint partnership will provide hoteliers with cloud calling capabilities for in-room hospitality phones powered by OfficeSuite UC while property management system interfacing runs on Percipia’s Parallax middleware engine.OfficeSuite UC is an award-winning and market-leading cloud-based unified communications platform that streamlines information (..)

Communication 59

Communication Property Management Information Marketing 59

InnQuest

APRIL 4, 2023

Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%. Real-time data analysis can provide hotel managers with valuable insights, allowing them to make better-informed decisions.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

STAAH

FEBRUARY 27, 2024

An error-free integration between property management systems (PMS) and channel managers is a need for efficient operations. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH. Note : Minimum Version for On-Prem PMS : 5.6.19.0

Maintenance 88

Maintenance Communication Document Accounting 88

Technology: Lodging Magazine

SEPTEMBER 7, 2023

CHICAGO—Cloud5 Communications announced the launch of its new Managed Services division. This division will help properties manage technology infrastructure, IT operations, projects, and security initiatives.

Communication 64

Communication Property Management Brand Management Magazine 64

Revenue Hub

SEPTEMBER 27, 2024

They may be more critical of additional charges, demanding clear communication about what their booking includes and what extra fees are incurred. Here are some strategies hoteliers can employ: Transparent Pricing : Clearly communicate the base rate and services available for an additional fee.

Pricing 87

Pricing Guest Satisfaction Communication Book 87

Hotel Business

NOVEMBER 12, 2024

Here are some thoughts on how property managers and owners can promote both cost reduction and loyalty—bringing together two aspects of property management that are not usually considered complementary to accelerate both profitability and revenue uptake. In fact, loyal guests spend, on average, 22.4%

Cost Reduction 59

Cost Reduction Property Management Guest Satisfaction Guest Services 59

InnQuest

SEPTEMBER 12, 2023

This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

OCTOBER 11, 2024

For decades, revenue managers have been running reports in property management systems (PMSs) and assembling them in Excel using macros. Having patience to not sell out too early, and let your competitors fill up faster than you, is a human conversation that needs to happen and can’t be communicated purely by an RMS.

Pricing 97

Pricing Communication Article Marketing 97

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

InnQuest

OCTOBER 17, 2023

While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Functionalities: Property management software that is difficult to use only results in lost customers and increased support costs. To Wrap It Up.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Boutique Hotel News

JANUARY 23, 2023

Akia seeks to help both hotels, vacation rental property managers and guests by integrating with other technologies, including property management systems and hardware platforms, to enable its customers to achieve more through communication.

Download 130

Download Property Management Scheduling Communication 130

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. It automates these tasks, allowing properties to reduce manual effort and ensure that bookings are processed accurately. What is Tourplan?

Reservations 52

Reservations Book Communication Pricing 52

InnQuest

NOVEMBER 24, 2022

This means using a hotel reservation system and other software to keep everything organised and efficient — especially when it comes to customer communications. . A CRM system is a software solution designed for managing customer relationships across different communication channels. What is a CRM System? . Personalisation .

Communication 130

Communication Book Reservations Marketing 130

Revenue Hub

JUNE 20, 2024

NB: This is an article from Northwind-Maestro Subscribe to our weekly newsletter and stay up to date Operators who fail to account for these guests are open to allowing negative reviews to color their property’s reputation, even if these sentiments can be addressed before guests leave.

Front Desk Operations 97

Front Desk Operations Communication Information Accounting 97

SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Hotelogix

APRIL 18, 2024

Departments such as front desk and housekeeping, kitchen, and service, need to clearly and effectively communicate with each other at all times. At this stage of business, hotels need to automate their operations, and the right technology at this time is a Property Management System (PMS).

Blog 130

Blog Communication Definition Book 130

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. Learn more about us here. .

Book 130

Book Blog Property Management Housekeeping 130

Hospitality Net

MARCH 20, 2024

This industry-first technology marks a significant milestone in the evolution of property management solutions, introducing specialized AI agents designed to cooperate and handle specific tasks like concierge services and guest communications, without the need for human intervention.

Concierge 45

Concierge Communication Property Management 45

SiteMinder

OCTOBER 14, 2024

A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. For hotel operators, digital concierges improve operational efficiency by reducing the number of calls and requests that staff have to manage manually.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

Hotelogix

AUGUST 26, 2024

This personalized communication sets the tone for their stay and provides essential information that enhances their overall experience. Improved Communication: Welcome letters provide guests with essential information, reducing confusion and the need for frequent inquiries.

Information 100

Information Concierge Reservations Communication 100

Hotel Owner

NOVEMBER 7, 2024

A smart building uses interconnected technologies to improve comfort and performance across a variety of metrics (energy management, water use, heating, lighting, remote monitoring and communication networks, to name a few).

Front of House 52

Front of House Travel and Tourism Communication Catering 52

SiteMinder

SEPTEMBER 12, 2024

A hotel chatbot is an AI-powered tool that allows you to communicate instantly with your guests. From streamlining communication to automating routine tasks like booking inquiries, a chatbot offers a seamless way for you to engage with your guests in real time, enhancing both convenience and satisfaction throughout their stay.

Book 52

Book Communication Pricing Property Management 52