Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. For instance, it enhances communication between departments. Stay Mobile : Manage your property on the go with the Hotelogix mobile app. .

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

AUGUST 26, 2024

If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotelogix

OCTOBER 18, 2023

One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.   Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.

Property Management 130

Property Management Reservations Blog Book 130

Hotelogix

DECEMBER 17, 2024

Guest Disputes Many chargebacks arise from guests questioning charges due to billing errors, unexpected fees, or unclear communication. Lack of communication amplifies these issues. Consistent Communication: Display these policies prominently on your website, booking platforms, and OTA listings. Common Causes of Chargebacks 1.

Document 100

Document Communication Book Reservations 100

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

MEWS

NOVEMBER 18, 2024

Once you dig deeper, you find operational brick walls and communication bottlenecks that slow everything down. But let’s face it, much of our industry is stuck with outdated, hard-wired hotel systems or, even worse, cloud-migrated systems that only look good on the surface.

Communication 130

Communication Events Property Management Reservations 130

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. AI-driven messaging apps can handle multilingual communication, making them useful for international guests.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Larry Mogelonsky

MARCH 10, 2025

Verifying Your Handicapped Services Irrespective of attaining the official designation, there are many design flaws and training errors at hotels in this area; issues that may not be apparent to able-bodied hoteliers until a handicapped guest arrives onsite.

Training 130

Training Catering Communication Marketing 130

Revenue Hub

NOVEMBER 29, 2024

This new partnership empowers hospitality businesses to streamline guest communication, automate essential tasks, and optimize operations—all while enhancing the guest experience and increasing revenue potential. What Does This Mean for Oracle OPERA Users?

Pricing 109

Pricing Book Communication Marketing 109

InnQuest

JANUARY 5, 2023

Additionally, it records all guest interactions and automates personalized communication for each guest. One place for all your needs – roomMaster Anywhere comes with intuitive hotel booking software and channel management software. It can help you speed up hotel operations, increase ROI and enhance the guest experience.

Property Management 224

Property Management Book Catering Reservations 224

InnQuest

MARCH 3, 2023

One such tool that has been making massive waves in the industry is cloud property management software (PMS). Improved communication Cloud PMS software can significantly improve communication between guests and hotel staff. At InnQuest, we understand the challenges faced by the hospitality industry.

Communication 218

Communication Reservations Information Housekeeping 218

SiteMinder

NOVEMBER 24, 2024

Effective communication: The ability to clearly convey information to team members and guests. ” A webinar on “Effective Leadership Communication.” In terms of skills, the 5 essentials of hospitality leadership are: Strategic thinking: The ability to plan and make decisions that align with long-term business goals.

Training 93

Training Communication Workshop Customer Service 93

Hotelogix

MARCH 21, 2025

Simple things like acknowledging good work in person or through staff communications, highlighting their effort on social media or bestowing them with ‘employee of the month/quarter’ award will drive them to stay back. The training will also help them transfer their skills to other hotels in future.

Training 100

Training Housekeeping Communication Reservations 100

Hospitality Net

MARCH 25, 2025

Xn Global Systems Inc, is delighted to announce that it has completed the certified integration of xnPOS with Stayntouch, the global leader in cloud-based hotel property management systems (PMS) and guest-centric technology.

Guest Services 52

Guest Services Property Management Communication Information 52

Revenue Hub

DECEMBER 19, 2024

The Benefits of Early Check-In and Late Check-Out Offering early check-in and late check-out services can provide numerous advantages for both guests and property managers. Decide on the fees you will charge and ensure these are communicated transparently to guests during the booking process.

Travel and Tourism 97

Travel and Tourism Article Scheduling Guest Satisfaction 97

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Some inboxes may even be designed specifically for accommodation businesses and be able to unify different types of communications such as email, sms, and messaging apps. Your property management will be much improved with a unified inbox.

Communication 52

Communication Property Management Accounting Blog 52

STAAH

FEBRUARY 12, 2025

Integrating a property management system (PMS) with a channel manager is like orchestrating a symphony – every instrument must be in sync to create harmony. Work with STAAH to map the integration between OPERA PMS and STAAH, aligning data fields and communication pathways.

Reservations 104

Reservations Maintenance Document Accounting 104

InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks.

Training 222

Training Property Management Special Events Guest Satisfaction 222

eHotelier

NOVEMBER 28, 2024

Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Communication 130

Communication Property Management 130

Revenue Hub

MARCH 26, 2025

Data 101 for property managers where and how to start? The objective of this blog is to help property managers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing. RMS has a great one) Did they communicate with you beforehand? Are they returning guests?

Marketing 70

Marketing Blog Book Special Events 70

Hotelogix

NOVEMBER 7, 2024

Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. Personalized Communication: Remember guests' preferences, offer them customized promotions, and ask for feedback after their stay.

Pricing 130

Pricing Book Events Demo 130

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

InnQuest

APRIL 4, 2023

Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%. Real-time data analysis can provide hotel managers with valuable insights, allowing them to make better-informed decisions.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Hospitality Net

SEPTEMBER 18, 2024

Dallas, TX, September 18, 2024—Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance guest experiences and streamline hotel operations through smart chat technology integration.

Communication 59

Communication Property Management 59

Hospitality Net

OCTOBER 8, 2024

From property management to mobile point-of-sale, the right systems can help properties streamline processes, improve staff communication, and enhance guest service. Technology plays an increasingly pivotal role in today’s hotel and resort operations.

Communication 115

Communication Guest Services Property Management 115

InnQuest

SEPTEMBER 12, 2023

This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Sanitation 206

Sanitation Communication Training Property Management 206

Hotelogix

FEBRUARY 17, 2025

Open communication channels between employees and management. How Hotelogix Can Assist in Retaining Employees Investing in a hospitality management system like Hotelogix can help solve many issues with its Property Management System (PMS) that cause employee turnover.

Scheduling 100

Scheduling Training Housekeeping Communication 100

Hotelogix

MARCH 6, 2025

Potential for advanced communication technologies, including holographic interfaces. Cloud-Based Property Management Systems: The Backbone of Smart Hotels Let’s talk about the unsung hero of hotel tech - the Property Management System (PMS). And boy, has it come a long way!

Concierge 130

Concierge Maintenance Book Demo 130

Hospitality Net

FEBRUARY 27, 2025

As hotels strive to deliver exceptional guest experiences while maximizing revenue, the integration of Property Management Systems (PMS) like Mews and Revenue Management Systems (RMS) like Atomize is necessary. In an industry as dynamic as hospitality, collaboration has become the cornerstone of success.

Communication 40

Communication Property Management 40

InnQuest

OCTOBER 17, 2023

While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

SiteMinder

MARCH 24, 2025

With Visito, properties can automate over 90% of incoming guest questions, improving guest satisfaction while reducing staff workload. By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. The result?

Guest Satisfaction 52

Guest Satisfaction Communication Book Blog 52

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

Property Management 52

Property Management Reservations Training Housekeeping 52

Lodging Magazine

NOVEMBER 10, 2022

BONITA SPRINGS, Florida—Think Simplicity announced a partnership with Cloudbeds; the partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system.

Front Desk Operations 111

Front Desk Operations Communication Property Management Magazine 111

Hotelogix

OCTOBER 30, 2024

The front office gathers and communicates essential guest information to various hotel departments. Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face?

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162