SiteMinder

MAY 28, 2023

While prices for all German accommodation providers rose by seven per cent between 2019 to 2022, prices among those with 20 rooms or less grew 22 per cent in the same period. “However, generally, we have seen that smaller properties are leading the hotel industry in raising their pricing to reflect macroeconomic shifts.”

Pricing 105

Pricing Marketing Book Information 105

Synergy Suite

MARCH 14, 2023

And that’s not even mentioning the benefits a quality restaurant reservation system provides to your front-of-house staff, allowing them to communicate and collaborate, find solutions in real-time, and generally have an ease and organization to their work. So, how do you choose the right restaurant reservation software for you?

Reservations 52

Reservations POS Systems Front of House Communication 52

InnQuest

OCTOBER 17, 2023

The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction. Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

SiteMinder

FEBRUARY 9, 2023

Sydney, Australia – Newly released data from SiteMinder, the world’s leading open hotel commerce platform, highlights the increase in outbound reservation volumes from mainland China following the country’s relaxation of travel restrictions on January 8.

Reservations 98

Reservations Book Travel and Tourism Marketing 98

Travel Booster

FEBRUARY 5, 2024

6 benefits of an online reservation system for tour operators 1. And if your staff is busy handling a time-consuming inquiry or reservation, they’re simultaneously neglecting another potential reservation left on a voicemail. You can also communicate with your vendors around the world from one central platform at any hour.

Reservations 52

Reservations Book Scheduling Communication 52

Les Roches

MAY 22, 2023

Effective customer communication management plays a vital part in a business’s success, from attracting prospective customers, moving them along the customer journey, and retaining them as loyal advocates. What is customer communication management (CCM)? What does a customer communication manager do?

Communication 52

Communication Training Information Customer Service 52

Modern Restaurant Management

AUGUST 2, 2024

As a result, they are making hard decisions to adjust prices and make menu changes. ” Influencer Content = Recipe for Success Matter Communications revealed findings from its 2024 Food & Beverage Trends survey. LTO Impact A new Placer.ai percent more visits than the year-to-date Tuesday average.”

Pricing 100

Pricing Training Marketing Book 100

Hotelogix

MAY 16, 2024

Automating direct reservations with a booking engine Integrating a robust booking engine into your hotel's website can drive more direct reservations, often more profitable than third-party channels.   Efficiently manage end-to-end process: There is no need for a team to manage reservations coming via the booking engine.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. If you’re managing multiple tour operator relationships, keeping up with real-time reservation updates is critical. What is Tourplan?

Reservations 52

Reservations Book Communication Pricing 52

Les Roches

JANUARY 17, 2024

Strategic decisions about menu design, customer de­mographics, and pricing strategies also play critical roles. By unde­rstanding effective pricing strate­gies, restaurants can achieve a sustainable balance betwe­en profitability and memorable customer experience. Bachelor in Hospitality Management.

Pricing 52

Pricing Information Marketing Accounting 52

SiteMinder

JULY 10, 2024

This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. Optimise pricing, integrate with third-party providers, and personalise guest experiences effortlessly.

Guest Satisfaction 91

Guest Satisfaction Pricing Concierge Communication 91

Hotelogix

NOVEMBER 7, 2024

This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. Promote a Best Rate Guarantee: Ensure guests know they'll get the best price when booking directly. For example, "Book now for 20% off on your stay!"

Pricing 130

Pricing Book Events Demo 130

InnQuest

MARCH 3, 2023

Improved communication Cloud PMS software can significantly improve communication between guests and hotel staff. This can include anything from housekeeping services to restaurant reservations. We offer competitive pricing without sacrificing quality or functionality in our software solutions.

Communication 218

Communication Reservations Housekeeping Information 218

STAAH

JUNE 4, 2024

A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. It serves as a virtual storefront, enabling visitors to browse available accommodations, check prices, and complete bookings without third-party involvement. What is a Hotel Booking Engine?

Book 94

Book Guest Satisfaction Reservations Communication 94

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism. reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 107

Guest Satisfaction Pricing Housekeeping Communication 107

Hotelogix

SEPTEMBER 19, 2024

Travel Agency: The Basics Online Booking refers to the process where travelers directly reserve accommodations through websites or mobile apps, often referred to as Online Travel Agencies (OTAs) like Booking.com, Expedia, or Airbnb. Key Differences Control and Flexibility Booking Online: Guests have complete control over their reservations.

Book 130

Book Demo Guest Satisfaction Reservations 130

Hotelogix

SEPTEMBER 5, 2024

This data can be used to optimize pricing strategies, improve marketing efforts, and better understand guest preferences. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

This data can be used to optimize pricing strategies, improve marketing efforts, and better understand guest preferences. Automated Hotel Reservation Management Automating the reservation process with a hotel reservation software system ensures that bookings are handled efficiently and accurately.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. This allows them to adjust pricing strategies, allocate rooms accordingly, and maximize revenue during peak seasons while avoiding vacancies during off-peak periods.

Pricing 102

Pricing Reservations Training Article 102

Hotelogix

AUGUST 13, 2024

Attribute-Based Selling Conventional room selling typically involves categorizing rooms into standard types, such as single, double, suite, or deluxe, each with a predefined set of features and a fixed price. Develop a pricing strategy: Once you have identified the key attributes, develop a pricing strategy that reflects their value.

Guest Satisfaction 130

Guest Satisfaction Pricing Book Demo 130

Revenue Hub

NOVEMBER 18, 2024

Consideration: They explore your website, reading about amenities, checking reviews, and comparing prices. Post-Booking: After booking, the guest may interact with confirmation emails, loyalty programs, and any pre-stay communications. Simplify the Booking Process: The booking process should be as straightforward as possible.

Book 94

Book Reservations Article Accounting 94

InnQuest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. To learn about hotel pricing strategies to boost revenue in 2023, read this.

Reservations 130

Reservations Book Property Management Pricing 130

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. Benefits What is CRS?

Reservations 93

Reservations Book Guest Satisfaction Pricing 93

InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. Here are some ways to streamline operational tasks for your hotel. This can also help identify areas for improvement and reduce inefficiencies.

Training 222

Training Property Management Special Events Guest Satisfaction 222

InnQuest

MARCH 2, 2023

For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments. Our software solutions come with competitive pricing while retaining their quality and functionality. At InnQuest, we aim to deliver top-notch hospitality management software.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. Proactive communication and transparency is essential to managing the diner experience. At Arepitas in Round Rock, TX, Yelp user Emely T.

Communication 189

Communication Reservations Budgeting Pricing 189

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Use technology, reservation platforms, and customer reviews to ensure that everyone is in constant communication and that problems are resolved quickly.

Reservations 181

Reservations Customer Service Marketing Pricing 181

Modern Restaurant Management

AUGUST 28, 2024

For example, with the influx of data-driven marketing, consumers increasingly value brands that offer more personalized experiences which are tailored to their preferences, needs, and past behaviors, by way of customized communications, targeted offers, loyalty programs, and more.

Guest Satisfaction 176

Guest Satisfaction Training Customer Service Accounting 176

Hotel Business

JULY 9, 2024

Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations.

Accounting 104

Accounting Concierge Book Communication 104

Revenue Hub

JANUARY 31, 2023

This is intended to partially offset the additional costs caused by the increased prices and pass them directly to the guests. Price stability: Due to the openly communicated energy flat rate, the remaining prices can be kept stable. The guest pays the same price for the room as he did a month ago.

Pricing 87

Pricing Communication Definition Presentation 87

Revenue Hub

AUGUST 24, 2023

Hoteliers and marketing executives in the hotel industry are faced with a multitude of challenges, including budgeting, marketing decisions, selecting appropriate distribution channels, and proper pricing. Revenue management should adjust prices according to demand and competition, ensuring an optimal price-performance ratio.

Pricing 90

Pricing Budgeting Article Reservations 90

Hotelogix

OCTOBER 30, 2024

Price, amenities, reviews, and the overall booking experience play a significant role here.  Booking Stage : This is the stage when travelers go ahead with making a reservation. Here competitive pricing, ease of booking and an excellent user experience plays a critical part.

Book 130

Book Blog Reservations Information 130

Revenue Hub

MARCH 4, 2024

OTAs are offering guests the best of both worlds: lots of information about properties, pricing comparisons and real guests reviews. While OTAs provide hotels with bookings, they also come with a commission fee that hotels have to pay for each reservation. What is the impact of OTAs on hotels?

Book 86

Book Communication Reservations Article 86

Revenue Hub

NOVEMBER 9, 2023

Rates and conditions: Offer non-refundable and prepaid rates at a great price. Carefully manage availability to maximize direct sales on your website and close lower value and net price channels. Reserve the best conditions for direct customers. Protect, but do not restrict, popular dates.

Book 83

Book Pricing Article Reservations 83

SiteMinder

FEBRUARY 13, 2023

days, while Mexican reservations were the longest year round, followed by those made to Portuguese, Thai and Spanish properties. Despite the average daily rate (ADR) of a hotel room rising 24% year-on-year to US$177, booking momentum remained robust, with reservation volumes rising to 104% of 2019’s levels globally by December 31.

Reservations 52

Reservations Book Travel and Tourism Marketing 52

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

POS Systems 147

POS Systems Scheduling Training Reservations 147