InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. This tool is essential for understanding market trends and guest booking patterns and optimizing revenue through strategic pricing.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

Revenue Hub

OCTOBER 11, 2024

Whether you’re responsible for one hotel or an entire portfolio, there are certain revenue management tasks that are simply too repetitive and add little value for the time they take. To alleviate these issues and unlock more resources to drive revenue, you can adopt a “manage by exception” strategy.

Pricing 97

Pricing Communication Article Marketing 97

InnQuest

OCTOBER 17, 2023

While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments. We prioritize extending support to hospitality enterprises.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

InnQuest

JANUARY 5, 2023

Additionally, it records all guest interactions and automates personalized communication for each guest. One place for all your needs – roomMaster Anywhere comes with intuitive hotel booking software and channel management software. It can help you speed up hotel operations, increase ROI and enhance the guest experience.

Property Management 224

Property Management Book Catering Reservations 224

InnQuest

SEPTEMBER 12, 2023

This includes advertising, promotions, pricing strategies and partnerships with travel agencies and online booking platforms. Human Resource Management: Managing the hotel’s workforce is essential. Technology Integration: Keeping up with rapidly evolving technology is another challenge in hotel operations management.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

MARCH 3, 2023

One such tool that has been making massive waves in the industry is cloud property management software (PMS). Improved communication Cloud PMS software can significantly improve communication between guests and hotel staff. At InnQuest, we understand the challenges faced by the hospitality industry.

Communication 218

Communication Reservations Housekeeping Information 218

Hotelogix

OCTOBER 11, 2024

This, in turn, affects pricing strategies and future bookings. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change. These systems can automate reminders, manage guest information, and analyze booking patterns to identify trends.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

AUGUST 13, 2024

Attribute-Based Selling Conventional room selling typically involves categorizing rooms into standard types, such as single, double, suite, or deluxe, each with a predefined set of features and a fixed price. Optimized revenue management: Hotels can maximize their revenue potential by monetizing individual room attributes.

Guest Satisfaction 130

Guest Satisfaction Pricing Book Demo 130

STAAH

OCTOBER 15, 2024

As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

POS Systems 83

POS Systems Book Pricing Catering 83

SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. It automates these tasks, allowing properties to reduce manual effort and ensure that bookings are processed accurately. What is Tourplan?

Reservations 52

Reservations Book Communication Pricing 52

SiteMinder

JULY 10, 2024

This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. Optimise pricing, integrate with third-party providers, and personalise guest experiences effortlessly.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

STAAH

JUNE 4, 2024

It serves as a virtual storefront, enabling visitors to browse available accommodations, check prices, and complete bookings without third-party involvement. Confirmation and Communication: Upon successful booking, guests receive instant confirmation via email or SMS, outlining reservation details and pertinent information.

Book 92

Book Guest Satisfaction Reservations Communication 92

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. and shares real-time updates across channels. Learn more about us here. .

Book 130

Book Blog Property Management Housekeeping 130

Hotelogix

OCTOBER 18, 2023

  👉It offers real-time information about room availability, pricing, and amenities, allowing potential guests to make informed decisions and quickly secure their reservations. It allows them to browse available rooms, view pricing and amenities, and make real-time reservations through various channels.

Reservations 100

Reservations Book Information Guest Satisfaction 100

InnQuest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. This is where a hotel channel manager comes into play.

Reservations 130

Reservations Book Property Management Pricing 130

SiteMinder

SEPTEMBER 12, 2024

A hotel chatbot is an AI-powered tool that allows you to communicate instantly with your guests. From streamlining communication to automating routine tasks like booking inquiries, a chatbot offers a seamless way for you to engage with your guests in real time, enhancing both convenience and satisfaction throughout their stay.

Book 52

Book Communication Pricing Property Management 52

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Functionalities: Property management software that is difficult to use only results in lost customers and increased support costs. To Wrap It Up.

Property Management 130

Property Management Catering Accounting Housekeeping 130

STAAH

OCTOBER 15, 2024

As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

POS Systems 52

POS Systems Book Pricing Catering 52

SiteMinder

SEPTEMBER 22, 2024

Step 2: Determine your pricing structure Set competitive pricing that aligns with your hotel’s offerings. Step 3: Integrate with your current systems Make sure your subscription model integrates smoothly with your existing booking and property management systems. Tailor your subscription plan to meet these needs.

Book 93

Book Pricing Marketing Reservations 93

Revenue Hub

AUGUST 24, 2023

Hoteliers and marketing executives in the hotel industry are faced with a multitude of challenges, including budgeting, marketing decisions, selecting appropriate distribution channels, and proper pricing. Revenue management should adjust prices according to demand and competition, ensuring an optimal price-performance ratio.

Pricing 88

Pricing Budgeting Article Reservations 88

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Book a demonstration of our award-winning hotel management software here.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

Revenue Hub

NOVEMBER 22, 2023

Understand different guest segments and how to tailor your offers and pricing strategies to meet diverse budgetary needs and preferences. Key tools include: Guest Engagement Solutions: These tools help collect information through digital registration cards and surveys and enable personalized communication across different target audiences.

Article 103

Article Book Communication Marketing 103

SiteMinder

OCTOBER 7, 2024

The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system. There are a number of dedicated tech solutions for multi-property management.

Property Management 52

Property Management Maintenance Book Training 52

SiteMinder

APRIL 10, 2024

Payment processing creates fast, secure, and seamless cash flow, metasearch boosts direct bookings via popular sites like Google Hotel Ads and Trivago, and business intelligence allows access to real-time market and pricing data to enable better revenue strategies. Having everything in one platform has saved us so much time,” said Aditi.

Communication 98

Communication Book Guest Satisfaction Marketing 98

Hotelogix

NOVEMBER 7, 2024

And loyal guests are the ones who will keep coming back, even if other hotels offer similar amenities or prices. When guests feel cared for, they’re more likely to return, even if prices increase or if a few amenities are missing. Delighting them strengthens your hotel’s reputation and creates brand loyalty.

Guest Satisfaction 130

Guest Satisfaction Training Demo Housekeeping 130

Hotelogix

AUGUST 27, 2024

Increase Bookings and Revenue: Being on more than one platform let’s hotels adjust prices and fill more rooms. Metasearch Engines- Metasearch engines compare prices and availability from various booking sites, helping travelers find the best deals. Integrating with a GDS can open up new markets and bring in more bookings.

Book 130

Book Pricing Maintenance Marketing 130

InnQuest

FEBRUARY 3, 2023

To evaluate if you can clinch the deal, communicate pre-stay emails on the day or up to a week before the guests’ predetermined arrival. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Be sure to present these offers before the guest arrives.

Book 220

Book Reservations Communication Pricing 220

Hotelogix

OCTOBER 18, 2023

Integration Capabilities: Many POS systems can be integrated with other hotel management systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) platforms. This integration streamlines communication and data sharing across departments.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

InnQuest

OCTOBER 5, 2022

These platforms offer multiple benefits for the price paid, including marketing and exposure to global markets. When dealing via OTAs, hotels aren’t allowed to communicate with their customers directly due to certain legal clauses. However, before we proceed further, let’s be clear that booking sites and agencies aren’t a total loss.

Book 217

Book Pricing Reservations Information 217

Revenue Hub

SEPTEMBER 1, 2023

Prices and Hidden Fees No one likes to encounter hidden fees. That’s why price transparency is fundamental to guest satisfaction. Communicate tourist taxes, added services, amenity pricing and any other sales tax. Noise Noise complaints can be expected whenever many people share walls and communal areas.

Guest Satisfaction 104

Guest Satisfaction Housekeeping Maintenance Pricing 104

Hotelogix

OCTOBER 30, 2024

Price, amenities, reviews, and the overall booking experience play a significant role here.  Here competitive pricing, ease of booking and an excellent user experience plays a critical part. When hotels use the right property management system , it allows them to manage things easily, reducing human errors.

Book 130

Book Blog Reservations Information 130

STAAH

FEBRUARY 14, 2024

It acts as a window between the Property Management System (PMS) and various third-party channels, ensuring seamless communication of vital data such as room inventory, rates, availability, and reservations. Revenue Control features ensure that rooms are priced appropriately, preventing underselling or overcommitting.

Reservations 91

Reservations Book Guest Satisfaction Pricing 91

STAAH

NOVEMBER 12, 2024

MailerLite : With its intuitive design tools and strong automation capabilities, MailerLite is great for smaller hotels that want powerful email features at an affordable price. Zoho Campaigns : Zoho integrates well with property management systems, allowing you to manage guest data and create personalized campaigns.

Marketing 72

Marketing Book Guest Satisfaction Events 72