Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

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NCC USA

NOVEMBER 29, 2022

Restaurants across the country, and even around the world, are recognizing the value of self-service point of sale (POS) systems and are implementing kiosk POS systems in staggering numbers. What You Need in a Restaurant Kiosk POS System. Market data shows sales of kiosks topped $234.6

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Synergy Suite

FEBRUARY 28, 2023

Multi-channel POS systems for restaurants are designed to streamline operations across various sales channels, providing a unified platform for managing orders, payments, and inventory. These systems are often implemented through kiosks or tablets placed strategically within the restaurant.

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Synergy Suite

FEBRUARY 7, 2023

A good restaurant POS system not only ensures smooth and accurate transactions but also enhances operational efficiency and customer satisfaction. On the other hand, a bad POS experience can lead to delays, errors, and frustration for both customers and staff. What is a Restaurant POS System?

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Hotelogix

SEPTEMBER 6, 2024

It helps the waitstaff and kitchen communicate effectively by listing what each customer has ordered. A KDS is a digital screen in the kitchen that displays orders in real-time as they are entered into the restaurant's POS system. A KOT is a physical or digital slip communicating orders to the kitchen.

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The Restaurant Times

OCTOBER 13, 2021

To remove all these hassles, we have come up with five ways you can boost your loyalty program with a tablet POS system in your restaurant. 5 Ways How A Tablet POS System Can Boost Restaurant Loyalty Programme . Here is how a tablet POS system can boost your loyalty program and how your restaurant can benefit from it. .

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Modern Restaurant Management

JULY 1, 2021

Operators can also use SMS messaging to seamlessly communicate with diners about wait times and health and safety measures, provide more details about the experience, and offer personalized perks to guests. At a basic level, guest experience platforms can leverage data to help operators facilitate better communication with their customers.

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Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

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7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Detailed instructions on how to use the POS system.

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Modern Restaurant Management

NOVEMBER 5, 2020

No need to flag down a server or wait for the check. Now by linking with POS systems, restaurant owners and operators can not only operate more efficiently, but they can enable an experience that makes their customers feel comfortable and in control. Any digital investment now should be seen as an opportunity.

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Modern Restaurant Management

FEBRUARY 7, 2023

For example, if a server notices that an item ordered through a certain app is no longer on the menu, if they have been thoroughly trained they can make a call to either make a substitution or contact the driver or customer based on the specifics of that app without including a manager.

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7 Shifts

OCTOBER 12, 2022

Tip Out Methods and Systems. Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff.

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Modern Restaurant Management

MARCH 31, 2020

At around the same time, 160 Applebee’s restaurants found malware on POS systems. The first is to ensure that all of your internal communications are encrypted using a high-quality VPN. The malware was designed to steal customer names, credit card numbers, and verification codes. Finally, lockdown your WiFi network.

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7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Let’s say you run a fast-casual restaurant.

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Modern Restaurant Management

AUGUST 26, 2024

This platform could integrate with the restaurant's existing POS system. It allows chefs, waitstaff, and managers to carry out their designated tasks within the system. Seamless POS Integration : Ensure easy integration with the restaurant's POS system. Order status should be changeable.

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7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

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7 Shifts

AUGUST 18, 2024

Table of Contents The Costs of Opening and Running a Restaurant The Difference Between Fixed and Variable Cost Understand And Calculate Your Prime Cost Understand And Control The 5 Major Restaurant Costs Restaurant Labor Costs Restaurant Food Costs Restaurant Utility Costs Restaurant Kitchen Equipment Costs Restaurant POS System Costs Ready?

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The Restaurant Times

SEPTEMBER 30, 2021

Modern restaurant software systems combine the functions of a computer with a cash register, allowing them to accept credit card payments, print receipts, show information on a user-friendly screen, and act as a service station. A centralised digital ordering system is known as a KDS. Online Payments .

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7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business.

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7 Shifts

AUGUST 20, 2020

If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack. Another way that labor management software increases restaurant efficiency and productivity is by facilitating communication between staff.

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Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Robot servers, QR-Code Ordering and Even More Tech!:

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7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server. Communicate Company Goals and Values.

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7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

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7 Shifts

NOVEMBER 15, 2024

They should also be able to communicate with kitchen staff and the team clearly. Strong answers to this interview question would show clear communication of the restaurant's policy and an ability to offer alternative solutions that keep the customer satisfied. Seasoned servers are no strangers to difficult customers.

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The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. Read along!

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7 Shifts

SEPTEMBER 9, 2024

One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building. By day three, they could learn about customer service standards and how to use the POS system.

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MBB Hospitality

FEBRUARY 17, 2021

While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. This article discusses a few of the most popular restaurant point of system, or POS, available on the market today and there advantages.

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LimeTray

MARCH 31, 2021

The layout of the restaurant, ambiance, cuisine, branding, and marketing are all important factors that usually come to mind first, but an integral part of a successful restaurant is an effective POS system. And when it comes to picking a restaurant POS system, you have to choose from cloud POS systems and traditional POS systems.

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NCC USA

MARCH 20, 2023

But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Being fluent in how to use your POS system empowers your servers to give excellent customer service, allowing you to seat customers quickly and operate your restaurant at peak efficiency.

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Lithos POS

OCTOBER 1, 2024

Whether reducing customer wait times, minimizing errors, or managing inventory, a well-functioning point-of-sale (POS) system plays a key role in smooth operations. However, not all POS systems are built to handle the unique challenges of restaurants. In the fast-paced restaurant world, efficiency is key.

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Lithos POS

OCTOBER 16, 2024

Here’s how LithosPOS helps reduce human error in restaurant order management, making it a vital tool for any restaurant looking to improve its operations with a reliable POS solution. Accurate Digital Order Tracking Miscommunication between servers and kitchen staff is a common source of error in restaurants.

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NCC USA

JUNE 23, 2023

Kitchen Display Systems Are Vital KDSs are a powerful tool for streamlining how a restaurant manages orders. Typically the process flows like this: An order is placed electronically by a customer on an interactive kiosk or by a server on a stationary or mobile POS system.

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7 Shifts

AUGUST 20, 2024

The key is for your servers to offer the check early proactively. Mobile POS systems are great for enabling contactless payments. They allow servers to process payments right at the table, reducing guests' time waiting to pay their bills. Plus, it’s not just about efficiency.

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7 Shifts

NOVEMBER 3, 2021

Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Compliance with the standards puts a digital “lock” on your POS system, which prevents any unauthorized individuals from intercepting or accessing your customers' sensitive payment card information.

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Lithos POS

OCTOBER 27, 2023

Small companies obviously need offline POS software, especially those located in places with poor internet connectivity. When you use a cloud-based POS system , an internet connection is required to access the cloud. Is There Offline POS? Reduced Costs The internet cost can be reduced by using offline POS software.

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The Restaurant Times

JUNE 21, 2022

Step 1 – The server takes the final bill to the customer’s table. Step 2 – The server walks away after handing over the bill . Step 4 – Customer waits for the server to return . Step 5 – The server takes away the billfold to process the payment. Faster Service . Greater Customer Engagement.

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Lithos POS

MARCH 4, 2024

If your chef is not proficient in cooking or your servers’ behavior is unsatisfactory, it can adversely affect your business’s growth. So with a proper management system, you can make your employees productive. Using point of sale system(POS) you can simplify those operations.

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