Remove Communication Remove Menu Planning Remove Service
article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Broadly, they include: To instil a customer-first mindset among staff, ensuring they can provide personalised, courteous, and efficient service.

article thumbnail

What do you study in an online hotel management degree?

Les Roches

Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hotel and restaurant management career paths

Les Roches

Hotel and Restaurant Management involves planning, organizing, and controlling operations in the tourism industry. The focus is on delivering exceptional customer service and maximizing profits. Food and beverage managers will also be responsible for room service or other food and drink services that a hotel offers.

article thumbnail

Dinner, With a Side of Climate Preaching

EATER

This puts restaurateurs in a precarious position of having to communicate choices and challenges without sullying the fun of eating out. Customers who are attracted to sustainable eating “come find us because of our sourcing,” he adds, but “there’s only so many places we can communicate that.” without interruptions.

article thumbnail

How to increase F&B guest spend and profitability with mobile ordering

Hotel Business

Adopting a transparent approach to menus with comprehensive information on each dish and drink available can enable guests to make informed decisions, increase their confidence in ordering and encourage them to explore more of what your menu has to offer.

article thumbnail

Insights into hotel management salary and requirements

Les Roches

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.