Revenue Hub

APRIL 17, 2023

Informed decision-making: Accurate forecasting provides insights into market trends, demand patterns, and financial performance, enabling you to make data-driven decisions about pricing, inventory management, and resource allocation that directly impact your ROI. What’s in it for the owner?

Strategic Planning 82

Strategic Planning Guest Satisfaction Pricing Information 82

Modern Restaurant Management

JUNE 13, 2024

While market trends and flavors can fluctuate frequently, consistency in quality and flavor are key factors for enduring longevity with these products. In a competitive market, these staples serve as a point of differentiation, setting one QSR apart from another and creating a loyal customer base that keeps coming back for more.

Strategic Planning 123

Strategic Planning Marketing Accounting Communication 123

Les Roches

SEPTEMBER 12, 2024

How they balance market differences, bridge cultural divides and keep their finances stable? They’re captains of multinational companies who make sure things run smoothly across a range of international markets. That’s where the international business manager comes in. How much do international business managers make?

Travel and Tourism 52

Travel and Tourism Communication Strategic Planning Marketing 52

Modern Restaurant Management

SEPTEMBER 16, 2024

By witnessing these areas of opportunity to improve, you can now fully grasp what is needed to develop a strategic plan to streamline operations and increase unit profitability. These efforts will significantly contribute to a stronger market position and loyal customer base.

Training 180

Training Strategic Planning Marketing Guest Services 180

Modern Restaurant Management

FEBRUARY 7, 2023

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

Training 196

Training POS Systems Back of House Strategic Planning 196

Hotel Owner

JUNE 30, 2023

As it stands, the hospitality industry is facing a multitude of operational challenges that require careful navigation and strategic planning to overcome. Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Les Roches

JUNE 24, 2024

The role may also involve aspects of marketing, sales, revenue management and strategic planning to increase profitability and competitiveness. Get the know-how for your own hotel management business Equip yourself to tackle market competition, cost management, and regulatory hurdles.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52

Hotel Business

SEPTEMBER 5, 2023

.” From January to June, HVMG’s key performance metrics soared compared to most of its competitors and the rest of the industry, evidenced by a same-store RevPAR growth of 13% and an impressive 6% in consolidated market share/RevPAR index growth, according to the company. and Starwood Hotels and Resorts.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 1, 2024

Sales and marketing manager In this role, experts are tasked with promoting the hotel’s services and attracting guests through targeted marketing campaigns and sales initiatives. They lead the sales and marketing team in generating leads, securing bookings and promoting the hotel’s brand and services to target markets.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Revenue Hub

FEBRUARY 13, 2023

The process involves aligning the KPIs with the goals and objectives of a hotel, monitoring, and communicating the KPIs to all stakeholders. Here are a few steps to link KPIs to strategy.

Strategic Planning 90

Strategic Planning Article Definition Budgeting 90

Revenue Hub

AUGUST 15, 2024

In one corner, we have the RMS… An RMS automatically updates your prices in real-time, based on local demand, market insights and hotel data, ensuring you are always charging the right amount. They manually collect and analyze data, constantly monitoring market trends and competitors. marketing, sales, etc.)

Pricing 96

Pricing Article Marketing Strategic Planning 96

Revenue Hub

OCTOBER 23, 2023

To meet business objectives and drive higher revenue and profitability, there are new considerations that today’s revenue managers must account for in their strategic planning. A Revenue manager must constantly adjust pricing strategies based on demand, customer, competitor, and market data to respond to changes in real-time.

Pricing 89

Pricing Book Cost Reduction Strategic Planning 89

Les Roches

AUGUST 1, 2024

Travel consultants need strong communication skills, extensive knowledge of locations and the ability to handle customer queries efficiently Tour guides: provide insightful information about destinations, historical sites and cultural attractions. This involves market research, product development and ensuring high-quality standards.

Travel and Tourism 52

Travel and Tourism Book Communication Reservations 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Sales and marketing managers oversee marketing campaigns, promotions and advertising initiatives to increase the hotel’s visibility and market presence.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

SiteMinder

JULY 15, 2024

Booking lead time is an important metric for your hotel to track because it helps with forecasting and strategic planning. Understanding this, you can make adjustments to maximise the revenue from the rooms you haven’t sold and also put other plans in place to boost income. Table of contents Why is booking lead time important?

Book 52

Book Blog Strategic Planning Marketing 52

Les Roches

JULY 5, 2024

Resort development is a complex discipline, requiring meticulous planning, strategic design, procurement, construction, operations and marketing. This guide covers everything you need to know about resort development, from planning a resort to effectively managing a thriving destination.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. It also helps in effective communication in every department to others. In the back-of-house, he needs to work with inventory management, and quality control and communicate with kitchen staff to ensure timely and consistent service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Les Roches

JULY 4, 2024

From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Students need to learn how to analyze market demand, set pricing strategies and use revenue management tools and techniques.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Metasphere

APRIL 3, 2022

It can be consolidated in a hotel loyalty program software to help you create effective marketing campaigns , deliver better guest experiences, and make data-driven decisions. The more you know about your guests, the better marketing campaigns you can deploy. Capture data via hotel email marketing. So how can you do that?

Information 52

Information Communication Definition Book 52

SiteMinder

JULY 13, 2024

Revenue management revolves around measurement of what customers from different audience segments are willing to pay, as well as the ever-changing supply and demand within each market. The fluctuating demand, strong competition, and ever-changing e-commerce landscape in hospitality necessitate constant attention and strategic adaptation.

Pricing 98

Pricing Book Budgeting Marketing 98

Les Roches

JANUARY 15, 2024

Communication skills Communication plays a pivotal role in e­vent coordination as you will have to work on helping many different parties work well together. Clear and timely communication helps pre­vent misunderstandings, promotes collaboration and ke­eps everyone­ aligned with the eve­nt’s objectives.

Events 52

Events Event Coordination Communication Travel and Tourism 52

Les Roches

SEPTEMBER 19, 2024

The main ones to master are: Communication skills: being able to clearly convey information and listen attentively ensures guests’ needs are met and any issues are resolved efficiently Customer service: providing memorable experiences for every guest is at the heart of the hospitality sector.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52

Les Roches

DECEMBER 27, 2022

A Director of Business Operations is one of the most senior and important positions in business management and a great career option for those looking to take on more strategic responsibility in running a successful company. It’s a busy and varied role that requires strong leadership, communication, analytical, and people management skills.

Communication 52

Communication Hospitality Management Strategic Planning Customer Service 52

Revenue Hub

JUNE 19, 2024

In retrospect, the resilience of our industry has been remarkable, with some markets surpassing top-line, pre-COVID performance. Urban markets have yet to see the same levels of demand as in 2019 but are expected to make a comeback in 2024. According to CBRE’s U.S.

Pricing 78

Pricing Book Reservations Marketing 78

Revenue Hub

DECEMBER 1, 2022

In a competitive operating environment, where every pricing decision counts, all hotels need to ensure that they are pricing themselves correctly in the market, minimising operational costs, and attracting the right guests at the right rates. It’s a competitive market out there, and we must grab every opportunity we can.

Pricing 82

Pricing Marketing Information Strategic Planning 82

Hotel Business

JANUARY 27, 2023

“I am excited to build upon AHLA’s strong legacy of success on behalf of our industry and eager to work with my fellow board members to help AHLA accomplish the many important objectives in its strategic plan, including growing the hospitality workforce, achieving advocacy wins and highlighting hotels’ leadership on sustainability and diversity.”

Hospitality Management 52

Hospitality Management Strategic Planning Communication Training 52

Les Roches

JULY 1, 2024

Lack of face-to-face interaction A lack of in-person communication can make it difficult for learners to ask questions, seek clarification and engage in discussions. It can also help to communicate your academic goals and study needs with employers, family members and support networks to gain understanding and support.

Scheduling 52

Scheduling Training Communication Travel and Tourism 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JANUARY 18, 2024

These occupations include areas from finance and marketing to IT management and risk analysis. Primarily responsible for finding new market opportunities, they are rewarded with generous salaries. Let’s look at some of the roles you could consider with a business degree.

Accounting 52

Accounting Business Development Bookkeeping Marketing 52

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. If you want to learn more about hotel marketing automation, a marketing degree is a great place to start.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Les Roches

SEPTEMBER 3, 2024

It’s important to be prepared with an elevator pitch to communicate your background and career aspirations effectively. Consider attending hotel trade shows, conventions and conferences to find valuable opportunities to connect with industry professionals.

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

JANUARY 19, 2024

The business plan is a roadmap, outlining important aspects such as market analysis, manage­ment structure, marketing plans, ope­rational strategies, and financial projections. Why do you need a hotel business plan? Why do you need a hotel business plan?

Marketing 52

Marketing Accounting Book Procurement 52

Les Roches

DECEMBER 28, 2023

The role requires efficient management of resources, provision of exceptional guest services, marketing, human resource duties, and staff supervision, all to ensure an enjoyable stay for guests. The culinary arts is the fascinating realm of food.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Xotels Hotel Revenue Management

MARCH 4, 2020

Target New Customer Segments With a Dynamic Marketing Drive. First of all, you can mine your own customer data and communicate with clients (via email, phone or social media) to identify customer trends, needs and wants. There are specific niche markets beyond the traditional business-leisure dichotomy. Geo-specific Targeting.

Blog 52

Blog Pricing Training Accounting 52

Modern Restaurant Management

JANUARY 17, 2020

" Benihana Plans Franchise Expansion. announced a strategic plan to support the continued expansion of its business. The plan is centered around four key initiatives, which include: New restaurant development in the U.S.; “We bring strong financials and a culture that promotes community and great eating.”

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136